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IE900
Intelligent Enterprise Integration
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.
PARTICIPANT HANDBOOK
INSTRUCTOR-LED TRAINING
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Course Version: 01
Course Duration: 3 Day(s)
e-book Duration: 3 Hours 50 Minutes
Material Number: 50152344
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[email protected]Contents
vi Course Overview
1 Unit 1: SAP Integration Strategy at a Glance
2 Lesson: Introducing the SAP Intelligent Enterprise Framework
10 Lesson: Explaining the Value of SAP Integration
17 Lesson: Delivering a consistent Experience Along End-to-End
Processes
23 Lesson: Explaining SAP Application Programming Interface Strategy
37 Lesson: Explaining Success Criteria for Integration
72 Unit 2: Integration Styles and Technologies
73 Lesson: Explaining User Experience Integration
85 Lesson: Explaining Process Integration
103 Lesson: Explaining Data Integration
124 Lesson: Explaining Analytics Integration
133 Lesson: Explaining IoT Integration
156 Unit 3: Cross Technologies
157 Lesson: Exploring the Target Architecture
162 Lesson: Explaining Process Orchestration
169 Lesson: Explaining Event Brokerage and Stream Analytics
182 Unit 4: Integration Setup and Operations
183 Lesson: Explaining Identity Management and Single Sign On
189 Lesson: Explaining Integration Automation
194 Lesson: Explaining Integration Extensibility
199 Lesson: Explaining Integration Monitoring
215 Unit 5: Further Topics
216 Lesson: Explaining Flexible Deployment Models
221 Lesson: Summarizing: Integration Unites the Intelligent Enterprise
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[email protected]Course Overview
TARGET AUDIENCE
This course is intended for the following audiences:
● Application Consultant
● Development Consultant
● Technology Consultant
● Industry / Business Analyst Consultant
● Super / Key / Power User
● Business Process Architect
● Business Process Owner/Team Lead/Power User
● Developer
● Enterprise Architect
● Solution Architect
● System Architect
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[email protected] UNIT 1 SAP Integration
Strategy at a Glance
Lesson 1
Introducing the SAP Intelligent Enterprise Framework 2
Lesson 2
Explaining the Value of SAP Integration 10
Lesson 3
Delivering a consistent Experience Along End-to-End Processes 17
Lesson 4
Explaining SAP Application Programming Interface Strategy 23
Lesson 5
Explaining Success Criteria for Integration 37
UNIT OBJECTIVES
● Explain the SAP Intelligent Enterprise framework
● Explain the key principles of the SAP integration vision
● Explain the process centric approach of SAP
● Explain the open standards and technologies used
● Explain SAP API Business Hub for discovering, experiencing, and consuming APIs for SAP
API
● Explain success criteria for integration per domain
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[email protected] Unit 1
Lesson 1
Introducing the SAP Intelligent Enterprise
Framework
LESSON OBJECTIVES
After completing this lesson, you will be able to:
● Explain the SAP Intelligent Enterprise framework
The SAP Intelligent Enterprise Framework
Figure 1: Intelligent Enterprises Elevate Employees to Focus on Higher-Value Tasks
By applying intelligent technologies such as artificial intelligence, machine learning, the IoT,
and advanced analytics, we can help our customers transform into event-driven businesses
that automate repetitive tasks and enable employees to focus on higher value tasks. The
Intelligent Enterprise builds upon the promise of digital transformation by applying data-
driven intelligence to drive automated actions and decisions based on superior insights.
In the era of the Intelligent Enterprise, the ability to automate is much more sophisticated
than in prior years. Whereas historically, we have been able to drive automation through
analysis of numbers, today's intelligent technologies can provide deeper insights based on a
greater variety of data sources, such as text, video, and imagery. Furthermore, this
automation can be administered far more cost-effectively today than in previous years
because new tools make emerging technologies more consumable by embedding the
intelligence within the business processes. When many routine activities are automated, the
workforce can focus on higher-value activities such as customer success, strategic planning,
and innovation.
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[email protected] Lesson: Introducing the SAP Intelligent Enterprise Framework
Next Practices
Figure 2: Next Practices: Capabilities and Outcomes Driven by Intelligent Enterprise
The figure illustrates the Next practices.
What Are Next Practices?
In today's world, the concept of best practices is becoming increasingly outdated. Winners in
the digital economy are characterized by one main characteristic: Speed. First mover
advantage in creating new markets and capturing mindshare is more critical than ever. These
winners have adopted a set of "next practices" that help them innovate faster than the
competition. These next practices are defined by a set of capabilities and outcomes that are
made possible by next-gen technologies. While the capabilities themselves may not be new
aspirations for the enterprise, the Intelligent Enterprise delivers these capabilities better,
faster and more completely than ever before.
Capabilities are:
● Visibility: The ability to collect and connect data that was previously siloed and to
recognize unseen patterns.
● Focus: The ability to simulate the impact of potential options and direct scarce resources
to the areas of maximum impact.
● Agility: The ability to respond faster to changes in the marketplace or the business and to
pivot business processes toward the right customer outcomes.
Outcomes are:
● Deliver best-in-class customer experience by anticipating and proactively responding to
end-customer needs.
● Deliver a step change in productivity by increasing the level of automation.
● Do more with less and empower employees through process automation and elevating
people to do more meaningful work.
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[email protected]Unit 1: SAP Integration Strategy at a Glance
SAP is positioned to deliver Next Practices
Figure 3: SAP is Positioned to Deliver Next Practices
The figure shows some examples to:
● Redefine the end-to-end customer experience
● Deliver a step change in productivity
● Transform workforce engagement
To Redefine the end-to-end customer experience establish e.g.:
● Self-services enabled by chatbots and voice to interact with your customer.
● Personalized and distinctive customer experience.
● Omnichannel customer services which can be delivered at any time and anywhere across
Web shops, telecenters, etc.
To Deliver a step change in productivity use e.g.:
● Machine Learning Technologies to automate invoice and payment matching.
● Predictive Lead Management to accelerate the sales cycle.
● Automate the Warehouse processing steps as one option to automate your Supply Chain.
To transform workforce engagement use e.g.:
● CXO dashboards and a boardroom of the future.
● Relieve work from managers by introducing machine learning-enabled employee
approvals.
● Streamline the whole goods processing and ordering processing, by introducing guided
buying for materials procurement.
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[email protected] Lesson: Introducing the SAP Intelligent Enterprise Framework
SAP Strategy
Figure 4: SAP Strategy - Deliver the Intelligent Enterprise
SAP's strategy to deliver the Intelligent Enterprise comprises three components:
1. Intelligent Suite: SAP will provide an Intelligent Suite, that enables our customers to
automate their day-to-day business processes and better interact with their customers,
suppliers, employees, etc. through applications that have intelligence embedded in them.
This will be industry-specific, global and applicable to both large enterprises and small and
medium businesses.
2. Digital Platform: With SAP Cloud Platform and the SAP HANA Data Management Suite, we
can facilitate the collection, connection, and Orchestration of data as well as the
integration and extension of processes within the Intelligent Suite.
3. Intelligent Technologies : SAP Leonardo enables our customers to leverage their data to
detect patterns, predict outcomes, and suggest actions.
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[email protected]Unit 1: SAP Integration Strategy at a Glance
Figure 5: Intelligent Suite*: Deliver Intelligence Across Value Chains
The figure illustrates the following:
Intelligent Suite
The figure "Deliver intelligence across value chains" shows the first building block the
Intelligent Suite. It illustrates some SAP Products of the Intelligent Suite.
The Intelligent Suite will retain the modularity and flexibility of independent solutions
while delivering a unified experience enabled by a standardized integration approach. It
delivers intelligence across value chains.
Customer Experience
Gain a deeper understanding of your customers, predict and proactively meet their
needs - and provide exceptional, differentiated, and personalized customer experiences.
People Engagement
Transform your workplace experience. Improve connectivity and engagement across
your workforce. Attract, develop, and retain the right talent and provide personal and
role-based employee experiences.
Manufacturing & Supply Chain
Run a highly responsive digital supply chain for advanced, customer-centric
manufacturing. Leverage predictive processes, smart automation, and have total
visibility across your network.
Digital Core
With an intelligent ERP system, reach new levels of productivity, efficiency, and insight
while maximizing resources and operational agility.
Network & Spend Management
Simplify travel, expense, and invoice management. Source, buy and pay on the world's
largest business network. Manage and engage the external workforce - for greater
visibility, employee empowerment, cost control, and risk reduction.
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[email protected] Lesson: Introducing the SAP Intelligent Enterprise Framework
Intelligent Technologies: SAP Leonardo
Figure 6: Intelligent Technologies*: SAP Leonardo Everywhere
The figure illustrates the position of SAP Leonardo within the intelligent enterprise.
SAP Leonardo drives rapid and continuous innovation with a guided approach, that combines
intelligent technologies and services.
SAP Leonardo focuses on industry-led intelligent technologies such as artificial intelligence,
machine learning, the IoT and advanced analytics that enable SAP customers to become
intelligent enterprises. As each of these intelligent technologies can be consumed within our
intelligent suite, they offer immediate value to any customer using SAP applications.
SAP Leonardo offers game-changing innovation to our customers in three different ways:
● A toolkit of technologies that allows SAP and its customers and partners to build
innovations using artificial intelligence, machine learning, the IoT, advanced analytics, and
blockchain technologies.
● Intelligence that will be embedded in core business processes (for example, intelligent ERP
with self-learning algorithms for automated invoice matching).
● Innovation services with SAP Leonardo industry and IoT accelerator packages and open
innovation, all powered by our unique design thinking methodology and industry expertise
across 25 industries:
- Applications that deliver intelligence within core business process (such as intelligent
ERP, intelligent HR).
- A toolbox of intelligent technologies (IoT, AI/ML, and analytics), microservices, and
data management tools that will be available over SAP Cloud Platform to deliver
intelligence out of the box as well as through co-innovation.
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[email protected]Unit 1: SAP Integration Strategy at a Glance
- Universal analytics and SAP Digital Boardroom solution connecting the enterprise for
the CXO.
- Innovation services combining design-thinking and industry accelerators to help ensure
customers derive value from innovative new technologies quickly and with reduced risk.
Digital Platform
Figure 7: Digital Platform*: Unlock Data-Driven Intelligence and Innovation
The third building block is the Digital Platform. The strength is to manage data from any
source, in any format. You are able to rapidly develop, integrate and extend intelligent
applications, with an open digital platform.
A data-driven digital platform is a key enabler for the Intelligent Enterprise. SAP's digital
platform will combine the power of SAP Cloud Platform with the next-generation HANA Data
Management Suite to provide our customers with innovative cloud solutions that combine
structured and unstructured data:
● Next-generation data management expands SAP HANA in-memory database to address
structured and unstructured data use cases and external data.
● SAP HANA powers SAP applications as the foundation of high-performance data
warehousing and analytics.
● SAP Data Hub provides data orchestration and metadata management across
heterogeneous data sources.
● Platform for extending the business processes of the Intelligent Suite and enabling new
innovations.
● Delivering deep data and process integrations through APIs and microservices.
● Marketplace for ecosystem to build new innovations leveraging APIs and business
services.
Integration to HANA in-memory database. This is made possible by the power of the SAP
Data Hub solution, which orchestrates data from SAP and third-party systems for a 360-
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degree view of all company data. SAP Data Hub also enables better management of data
landscapes to monitor and improve data quality, as well as efficient data processing for
machine learning and IoT use cases. With SAP HANA becoming available in the cloud as a
database as a service, it offers complete flexibility for customers to manage data either on-
premises, in a private cloud, or in a public cloud.
With SAP Cloud Platform, customers can integrate and extend the business processes within
the intelligent suite and enable new innovations. With application programming interfaces
(APIs) and microservices, we simplify world-class data and process integration across
heterogeneous environments. These APIs enable the creation of a new ecosystem around the
intelligent suite.
SAP Cloud Platform is the platform for building solutions leveraging artificial intelligence,
machine learning, the IoT, blockchain, and advanced analytics technologies. All SAP Leonardo
technologies will be available as a service on SAP Cloud Platform.
LESSON SUMMARY
You should now be able to:
● Explain the SAP Intelligent Enterprise framework
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Lesson 2
Explaining the Value of SAP Integration
LESSON OBJECTIVES
After completing this lesson, you will be able to:
● Explain the key principles of the SAP integration vision
Key Principles of the SAP Integration Vision
Figure 8: The Four Key Principles of the SAP Integration Vision
SAP defined four key principles, which defined the way to deliver integration for SAP
solutions:
● Out-of-the-box integration : Objective is to target at minimal effort for SAP-to-SAP
integration. SAP addresses the integration challenge through different measures: By
aligning the business semantics of SAP applications and by automating integration.
● Open integration: Here SAP is targeting openness on several levels: SAP applications are
supposed to expose more APIs to enable a modular and flexible Intelligent Suite. These
APIs can be used for custom application extensions, building innovations on top and more.
Another aim is to improve the integration of non SAP applications, B2B and B2G
integration
● Holistic integration: The integration strategy goes beyond classical application integration.
The objective is to deliver a consistent customer experience across the Intelligent Suite
which includes User Experience Integration, data integration to enable a common data
foundation, process integration to support end-to-end processes and more
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● AI driven integration: As SAP intends to do with SAP applications we plan to embed
intelligent capabilities into SAP integration technology. By applying machine learning,
analytics and more we can leverage insights from past integrations to automate
integrations to a large extend.
Out-of-the-box Integration
Figure 9: Out-of-the-Box Integration
The figure "Out-of-the-box Integration" shows the details for this principal. These are:
Turnkey Solutions for SAP Applications:
● Modular suite with pre-defined plug-and-play integrations based on public APIs
● Prepackaged integration content as end-to-end integration flow, for SAP-to-SAP and
for SAP-to-non-SAP application integration
● Aligned APIs to minimize/eliminate integration efforts for SAP-to-SAP
● Automated integration setup (Cloud Integration Automation Service) allows to
implement the end-to-end business process from an integration perspective
Standardized Technology Foundation:
● Support of strategic technologies (e.g. SAP CPI, SAP Data Hub)
● End-to-end integration monitoring (technical, Business / KPI) including end-to-end
monitoring, which allows to look at the data processing
● Master data management including services on SAP Cloud Platform to efficiently
share master across the intelligent suite
● Event-based architectures using publish and subscribe mechanisms for scalable
integrations
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[email protected]Unit 1: SAP Integration Strategy at a Glance
● Support for microservices-based architectures (modular suite)
Note:
Fast Fact Source: Golluscio, Elizabeth, et al. 2017 Strategic Roadmap for
Application Architecture, Infrastructure and Integration. Gartner, 2017, 2017
Strategic Roadmap for Application Architecture, Infrastructure and Integration,
www.gartner.com/doc/3805464/-strategic-roadmap-application-architecture.
Open Integration
Figure 10: Open Integration
The figure "Open Integration" shows the details for this principal.
Extensibility:
● API-First: public APIs build the foundation for any custom extensions. The same applies for
prepackaged integration content delivered by SAP. Customers can customize and extend
these according to their technical needs
● SAP Cloud Platform as integration and orchestration platform to model business
processes
● Exhaustive capabilities to extend SAP solutions (cloud, on-premise)
● Integration across "mode 1" (enterprise apps) and "mode 2" (co-innovation)
● Combination of enterprise data and big data
● Flexible extension of pre-packaged integration scenarios
Non SAP Integration:
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● Enhanced capabilities to integrate with non SAP applications and data sources (process,
data) using the SAP Cloud Platform Open Connectors
● Enhanced capabilities to integrate with business partners (B2B/B2G)
● Partner ecosystem to build additional integration content/adapters
Note:
Fast Fact Source:
https://tdwi.org/articles/2017/03/20/analytics-and-ai-driven-business-
transformation-coming.aspx
Search also at https://www.idc.com.
Holistic Integration
Figure 11: Holistic Integration
Holistic Integration offers a comprehensive hybrid integration platform, which supports all
integration needs for end-to-end digitalization.
Comprehensive Hybrid Integration Platform:
● SAP supports all integration needs for E2E digitalization
● Broad coverage of integration styles: Process-, B2B/B2G-, Data-, User-, Analytics, and IoT
Integration
● Flexible deployment options: Cloud, Hybrid, On-Premise
● Key Technologies: SAP CPI, SAP HANA Data Management Suite
Integration Solution Advisory Methodology (ISA-M):
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● Helps enterprise architects to shape their integration strategy
● Open to SAP and non SAP integration technologies
● +500 registered customers and + 300 registered SAP consultants
● Successfully adopted by multiple large-scale organizations
Note:
Fast Fact Source:
https://www.gartner.com/smarterwithgartner/use-a-hybrid-integration-
approach-to-empower-digital-transformation/
Artificial Intelligence Supported Integration
Figure 12: Artificial Intelligence Supported Integration
Artificial Intelligence supported Integration
Leverage AI to accelerate Integration Development:
● Artificial Intelligence (AI) and Machine Learning (ML) will be embedded into next
generation integration technologies
● Simplify integration by leveraging experience from the past using the SAP Cloud Platform
Integration Advisor
● Context-based assistance / recommendations for integration personas
● Example: SAP Cloud Platform Integration Advisor: Leverages ML techniques to
significantly improve B2B development
Further Simplification of E2E Integration Experience:
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