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Consumer Case Arguments

The document presents written arguments from Respondent No. 2 in a consumer complaint case, asserting that the complainant's allegations are false and lack merit. It argues that the complainant is attempting to exploit the legal process to gain unauthorized benefits after the warranty period of the tractor has expired. The respondent requests the dismissal of the complaint, citing the complainant's failure to prove any deficiencies and the misuse of the tractor for commercial purposes.
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0% found this document useful (0 votes)
22 views5 pages

Consumer Case Arguments

The document presents written arguments from Respondent No. 2 in a consumer complaint case, asserting that the complainant's allegations are false and lack merit. It argues that the complainant is attempting to exploit the legal process to gain unauthorized benefits after the warranty period of the tractor has expired. The respondent requests the dismissal of the complaint, citing the complainant's failure to prove any deficiencies and the misuse of the tractor for commercial purposes.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd

BEFORE THE DISTRICT CONSUMER FORUM: KRISHNA DISTRICT

AT MACHILIPATNAM

C.D. NO. 1 OF 2002

In the matter of :

Mallavolu Naga Venkata Nancharaiah .......Complainant

AND

M/s Mithra Tractor Company and Another ......Opposite Parties

WRITTEN ARGUMENTS FILED ON BEHALF OF RESPONDENT NO.2

1. That the present complaint of the complainant is an abuse of the process of this

Hon’ble Forum. It is submitted that the contents of the complaint are false,

frivolous, vexatious and is liable to be dismissed under section 28 of the Consumer

Protection Act, 1986.

2. That the complaint is devoid of any material which would even remotely entitle the

complainant to seek relief from this Hon’ble Forum. The complainant has filed to

prove any deficiency against the answering respondents. The allegations made by

the complainant, in his complaint against the answering respondents, are frivolous

and vague in nature and do not relate to any specific defect in the vehicle which

could attribute any deficiency of service upon the answering respondents. It is thus

clearly evident that the complainant has approached this Hon’ble Forum with

malafide motives which do not deserve any adjudication from this Hon’ble Forum.

3. That the complaint is liable to be dismissed as the complainant has suppressed true

and correct facts with a clear attempt to derive unde and illegal benefits from this

Hon’ble Forum to which he is not entitle to. The complainant has himself admitted

that the said tractor was in a proper running condition and there as no trouble in the

said tractor till it completed three free services. After working, smoothly, and

having undergone three free trouble free services the complainant has filed this

present false and vexatious petition for the sole reason to derive illegal gains from
-2-

the answering respondents for escaping from any liability of having to render any

further expenses on the said tractor after the expiry of warranty period, which the

complainant would have accrued due to misuse of the tractor on part of the

complainant, especially by letting the said tractor repaired and tampered by the road

side mechanics besides using the same for commercial purpose.

4. That the present complaint is not maintainable as the complainant has himself

endorsed in the complaint petition, his entire satisfaction over the tractor and various

services rendered to it. The complainant is therefore stopped from raising false and

vexatious allegations that the respondents are guilty of deficiency in service.

5. It is submitted that the present complaint has been filed only to gain benefits of free

services and spares beyond the period of warranty. The complainant has abused the

process of this Hon’ble Forum. It is only after availing the benefit of all the free

services from the respondents the complainant has approached this Hon’ble Forum

with the present frivolous complaint. It is thus apparent that the complainant has, by

misusing the process of this Hon’ble Court is trying gain extension of the warranty

period for the tractor. It is a well settled law that what cannot be done directly

cannot be done indirectly. The complaint as such is not maintainable and is liable to

be dismissed as such. As submitted above the said tractor was used for commercial

purposes to which it was not meant for and was also subjected to tampering by road

side mechanics for which the answering respondents cannot be held liable.

6. Thus the answering respondent cannot be made liable for any deficiency that may be

caused by Respondent no.3. The present complaint is therefore bad in law and is

liable to be dismissed in favour of the answering respondent.

7. It is submitted that the complainant has approached this Hon’ble Forum with the

deliberate intention to illegally obtain warranty cover for his tractor for further

period by alleging vague defects so as to avoid paying for the service and spares for

his tractor at 1st respondent’s service station. The complainant who had been using

this tractor for commercial purposes during the free service period never complained
-3-

about the alleged defects in the vehicle. The modus-operandi of the complainant is

crystal clear as he has planned to use the tractor over the warranty period and then to

harass the respondents by filing the complaint under the act so as to ensure

continuation of the warranty period for his tractor on one pretext or the other.

8. As per the judgement of the National Commission reported in II CPJ 1993 at page

225 it is held that if there is any manufacturing defect in the vehicle, the

manufacturer is only bound to repair the said defect in the vehicle by replacing the

parts but entire vehicle cannot be replaced with a new one. In the instant case, the

complainant had already got the vehicle registered n his name and has plied the

same both for commercial and agricultural purposes. Therefore he cannot now

claim that the vehicle is defective and he is entitled for replacement of the same.

9. Even assuming without admitting that there is some manufacturing defect in the said

vehicle of the complainant, then as per section 13 (c) of the Consumer Protection

Act, 1986, the alleged defects in the vehicle should be determined by proper

laboratory as specified under the act and clause (d) of the said section requires the

Complainant to bear such costs for analysis of the alleged manufacturing defects by

the appointed laboratory. Therefore in the instant case the burden of proving the

defects in his vehicle is on the complainant, which he failed to do so. In view of the

above facts it is most respectfully prayed that the present complaint of the

complainant be dismissed with costs to the respondents.

Place: Vijayawada

Date: 13-12-2002. Counsel for the Respondent No. 2.


BEFORE THE DISTRICT

CONSUMER FORUM: KRISHNA

DISTRICT AT MACHILIPATNAM

C.D. NO. 1/2002

Between:

Mallavolu Naga Venkata Nancharaiah

.........Complainant

AND

M/s Mithra Tractor Company &

Another .......Opposite Parties

WRITTEN ARGUMENTS FILED

ON BEHALF OF THE

RESPONDENT NO. 2

FILED ON:

FILED BY:
(Counsel for the Respondent No.2)

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