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Week 3 Assignment - ATM Use Cases

The document outlines three use cases for an ATM system: withdrawing cash, displaying account balance, and changing PIN. Each use case details the actors involved, inputs required, outputs generated, normal operations, and exceptions that may occur during the process. The primary actor in all cases is the customer, while the bank system serves as a supporting actor for authentication and transaction processing.

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jleat2620
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15 views4 pages

Week 3 Assignment - ATM Use Cases

The document outlines three use cases for an ATM system: withdrawing cash, displaying account balance, and changing PIN. Each use case details the actors involved, inputs required, outputs generated, normal operations, and exceptions that may occur during the process. The primary actor in all cases is the customer, while the bank system serves as a supporting actor for authentication and transaction processing.

Uploaded by

jleat2620
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

ATM System – Use Cases

Use Case 1: Withdraw Cash


Actors:

 Primary Actor: Customer


 Supporting Actor: Bank System (Authentication and Transaction
Processing System)

Inputs:

 Debit/ATM Card
 Personal Identification Number (PIN)
 Withdrawal Amount Selection

Outputs:

 Dispensed Cash
 Updated Account Balance
 Transaction Receipt (Optional)

Normal Operation:

1. Customer inserts card into ATM.


2. ATM prompts for PIN.
3. Customer enters valid PIN.
4. ATM displays account options; customer selects “Withdraw Cash.”
5. ATM prompts for account (checking or savings) and withdrawal
amount.
6. Customer selects account and enters amount.
7. ATM communicates with bank system to authorize transaction.
8. Bank system verifies sufficient balance and approves transaction.
9. ATM dispenses cash.
10. ATM offers to print receipt; customer selects yes/no.
11. ATM returns card and displays updated balance.

Exceptions:
 Incorrect PIN entered 3 times → ATM retains card and terminates
session.
 Insufficient funds → ATM displays error message and cancels
transaction.
 Hardware failure (cash dispenser jam) → ATM displays service message
and cancels transaction.
Use Case 2: Display Account Balance
Actors:

 Primary Actor: Customer


 Supporting Actor: Bank System

Inputs:

 Debit/ATM Card
 PIN

Outputs:

 Display of Current Balance


 Printed Balance Receipt (Optional)

Normal Operation:

1. Customer inserts card.


2. ATM prompts for PIN.
3. Customer enters valid PIN.
4. ATM displays options; customer selects “Display Balance.”
5. ATM communicates with bank system to retrieve current balance.
6. ATM displays current balance on screen.
7. ATM offers to print balance receipt; customer selects yes/no.
8. ATM returns card.

Exceptions:

 Incorrect PIN entered 3 times → ATM retains card.


 Bank communication error → ATM displays error message and cancels
transaction.
Use Case 3: Change PIN
Actors:

 Primary Actor: Customer


 Supporting Actor: Bank System

Inputs:

 Debit/ATM Card
 Current PIN
 New PIN

Outputs:

 Confirmation of PIN Change

Normal Operation:

1. Customer inserts card.


2. ATM prompts for current PIN.
3. Customer enters valid PIN.
4. ATM displays options; customer selects “Change PIN.”
5. ATM prompts for new PIN and confirmation entry.
6. Customer enters new PIN twice.
7. ATM sends new PIN to bank system for update.
8. Bank system confirms successful update.
9. ATM displays confirmation message.
10. ATM returns card.

Exceptions:

 Incorrect current PIN entered 3 times → ATM retains card.


 New PIN entries do not match → ATM prompts user to re-enter new PIN.
 Bank system unavailable → ATM displays error message and cancels
transaction.

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