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Communication Made Easy? Patterns of AI-Voice Activated Virtual Assistants
Usage on Mobile Devices Among Young People
Article · May 2024
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TITLE
Communication Made Easy? Patterns of AI-Voice Activated Virtual Assistants
Usage on Mobile Devices Among Young People
AUTHORS
FERANMI GEORGE, GLORY BLESSING, Dhruvitkumar Talati
ABSRACT
Artificial Intelligence (AI) voice-activated virtual assistants have
transformed how young people interact with mobile devices, offering a
hands-free, intuitive way to communicate, access information, and
perform a variety of tasks. This paper examines the usage patterns of
these virtual assistants among young people, exploring the benefits,
challenges, and broader societal implications.
Key findings suggest that young people are among the most
enthusiastic adopters of AI voice assistants, using them for a range of
activities from basic tasks like setting alarms and sending messages to
more advanced functions such as smart home control and online
research. The convenience and accessibility offered by voice assistants
contribute to their growing popularity.
However, this widespread adoption is not without challenges. Privacy
and security concerns arise from the collection and storage of personal
voice data, raising questions about unauthorized access and data
breaches. Technical limitations can lead to misunderstandings and
misinterpretations, resulting in user frustration. Additionally, over-
reliance on voice assistants may affect communication patterns,
potentially reducing face-to-face interactions and altering social
dynamics.
The paper also discusses the ethical implications of AI voice assistants,
including issues of bias and discrimination, as well as the impact on
employment and traditional communication skills. To address these
concerns, the paper suggests adopting responsible practices, enhancing
privacy and security measures, and promoting balanced use to avoid
dependency.
In conclusion, AI voice-activated virtual assistants offer significant
benefits to young people, improving convenience and productivity.
However, it is essential to navigate the associated risks and ensure that
these technologies contribute positively to communication and social
behavior among young users.
I. Introduction
Background and Context
In recent years, AI-voice activated virtual assistants have
gained prominence as a key feature in mobile devices. Their ability to
interpret voice commands and execute tasks has transformed the way
people interact with technology. This paper examines the patterns of
usage of these voice assistants among young people, providing insights
into their impact on communication and daily life.
Importance of AI-Voice Activated Virtual Assistants in Modern
Communication
Voice-activated assistants like Siri, Google Assistant, and Alexa have
become integral to modern communication. They offer a hands-free
way to interact with devices, allowing users to perform tasks, get
information, and manage schedules through simple voice commands.
Overview of the Study's Objectives and Scope
The primary objective of this paper is to explore the usage patterns of
AI-voice activated virtual assistants on mobile devices among young
people. The study seeks to understand how these assistants are used,
the benefits they provide, and the challenges they pose. It also
addresses the broader implications for communication and social
behavior.
II. Understanding AI-Voice Activated Virtual Assistants
Definition and Key Features
AI-voice activated virtual assistants are software-based systems that
respond to voice commands, allowing users to interact with technology
through natural language. Key features include speech recognition,
context understanding, and the ability to perform a wide range of tasks.
Popular AI Voice Assistants
The most widely known AI voice assistants are Siri, Google Assistant,
and Alexa. Each has unique characteristics and capabilities, but they all
share the common goal of facilitating user interaction through voice.
Evolution of Voice Assistants on Mobile Devices
Voice assistants have evolved significantly since their inception. Early
versions were limited in functionality and often required specific
commands. Today, they offer more advanced capabilities, including
natural language processing (NLP) and integration with various
applications and smart devices.
III. Demographics and Usage Trends
Overview of Young People's Use of Mobile Devices
Young people, typically those aged between 18 and 30, are among the
most active users of mobile devices. They are digital natives,
accustomed to using technology for communication, entertainment,
and productivity.
Adoption Rates of Voice Assistants Among Young People
Voice assistants have seen high adoption rates among young people,
driven by their convenience and ease of use. This demographic often
leads the way in adopting new technologies and exploring innovative
uses.
Factors Contributing to Increased Usage
Several factors contribute to the increased usage of voice assistants
among young people:
Technological Advancements: Improvements in AI and NLP have made
voice assistants more reliable and user-friendly.
Cultural Influences and Social Trends: The popularity of voice assistants
in media and technology culture has contributed to their widespread
adoption.
IV. Communication Patterns and Behavior
Common Uses of AI-Voice Activated Virtual Assistants
Young people use AI voice assistants for a variety of tasks:
Basic Tasks: Setting alarms, sending messages, making phone calls, and
setting reminders are common uses.
Advanced Functions: Some users leverage voice assistants for more
complex tasks, such as controlling smart home devices or conducting
research.
Frequency and Context of Usage
The frequency of voice assistant usage varies based on context. Many
young people use voice assistants daily for simple tasks, while others
may use them less frequently but for more complex purposes.
Influence of Voice Assistants on Communication Styles
Voice assistants can shape communication styles by promoting natural
language interaction and altering traditional communication patterns.
Natural Language Interaction: The ability to use everyday language to
interact with technology encourages more conversational
communication.
Shifts in Social Norms and Communication Patterns: Voice assistants
may contribute to changes in social norms, emphasizing brevity and
directness in communication.
V. Benefits of AI-Voice Activated Virtual Assistants for Young People
Convenience and Accessibility
Voice assistants offer a convenient way to interact with mobile devices,
providing accessibility to users with varying levels of technical expertise.
They allow hands-free operation, which can be useful while driving or
multitasking.
Improved Productivity and Time Management
By automating tasks and providing quick responses, voice assistants can
improve productivity and help users manage their time more
effectively.
Enhanced User Experience and Customization Options
Voice assistants can be customized to suit individual preferences,
offering a more personalized experience. This customization contributes
to enhanced user satisfaction and greater engagement with the
technology.
VI. Challenges and Concerns
Privacy and Security Risks
The collection and use of voice data by AI assistants raise significant
privacy and security concerns. Users may worry about unauthorized
access to their personal information.
Ethical Implications
The use of AI voice assistants can lead to ethical issues, such as
algorithmic bias and discrimination. Additionally, there are concerns
about the role of AI in influencing user behavior and decision-making.
Technical Limitations and Misunderstandings
AI voice assistants can experience technical limitations, leading to
misinterpretations or incorrect responses. These misunderstandings can
cause user frustration and reduce the reliability of the technology.
Dependency on Voice Assistants
The ease of using voice assistants can lead to over-reliance, affecting
users' problem-solving skills and reducing human interaction. This
dependency raises concerns about the long-term effects on
communication and social behavior.
VII. Impact on Social and Cultural Norms
Changing Dynamics in Communication and Relationships
The use of voice assistants can alter communication dynamics,
potentially reducing face-to-face interactions and impacting
relationships.
Influences on Social Behavior and Group Interactions
As voice assistants become more prevalent, they may influence group
interactions and social behavior, promoting a more technology-centered
approach to communication.
Potential for Reduced Face-to-Face Communication
With increased reliance on voice assistants, there is a risk of reduced
face-to-face communication, which could have broader social
implications.
VIII. Future Trends and Developments
Advancements in AI and Natural Language Processing
Ongoing advancements in AI and NLP are likely to enhance the
capabilities of voice assistants, making them more intuitive and context-
aware.
Expansion of Voice Assistant Capabilities
Voice assistants are expected to expand their capabilities, integrating
with new technologies such as augmented reality (AR) and the Internet
of Things (IoT).
Integration with New Technologies
The integration of voice assistants with emerging technologies could
lead to innovative applications and new ways of interacting with
technology.
IX. Conclusion
Summary of Key Findings
This paper has explored the usage patterns of AI-voice activated virtual
assistants among young people, highlighting common uses, benefits,
challenges, and broader social implications.
Recommendations for Responsible Use
To ensure the responsible use of voice assistants, it's important to
address privacy and security risks, minimize ethical concerns, and
mitigate over-reliance on the technology.
Final Thoughts on the Role of AI-Voice Activated Virtual Assistants in
Communication Among Young People
Voice assistants have the potential to transform communication,
providing convenience and accessibility. However, it's crucial to balance
these benefits with a careful consideration of the challenges and social
impacts to ensure that technology serves to enhance, rather than
diminish, human interaction and relationships.
REFERENCE
Oyeleye, S., & Ademosu, I. (2021). COMMUNICATION MADE EASY?
PATTERNS OF AI-VOICE ACTIVATED VIRTUAL ASSISTANTS USAGE ON
MOBILE DEVICES AMONG YOUNG PEOPLE. Artificial Intelligence and
the Media, 109.
Talati, D. (2024). AI (Artificial Intelligence) in Daily Life. Authorea
Preprints.
Perez Garcia, D. M., Saffon Lopez, S., & Donis, H. (2018, July).
Everybody is talking about Virtual Assistants, but how are people
really using them?. In Proceedings of the 32nd International BCS
Human Computer Interaction Conference. BCS Learning &
Development.
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