Chapter 1
The Nature of Strategic Management
Strategic Management:
Concepts & Cases
11th Edition
Fred David
Ch 1 -1
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Themes in the Text
•Global Considerations –
impact virtually all strategic decisions
•E-commerce –
vital strategic management tool
•Natural environment –
important strategic issue
Ch 1 -2
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Strategic Management –
Defined
Art & science of formulating,
implementing, and evaluating,
cross-functional decisions that
enable an organization to achieve its
objectives
Ch 1 -3
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Strategic Management
In essence, the strategic plan is a
company’s game plan
Ch 1 -4
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Strategic Management
achieves a firm’s success
through integration ––
Management Marketing
Finance/Accounting Production/Operations
Research & Development MIS
Ch 1 -5
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Strategy Formulation
Vision & Mission
External Opportunities & Threats
Internal Strengths & Weaknesses
Long-Term Objectives
Alternative Strategies
Strategy Selection
Ch 1 -6
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Issues in Strategy
Formulation
New
Newbusiness
business
opportunities
opportunities
Businesses
Businessesto toabandon
abandon
Allocation
Allocationofofresources
resources
Expansion
Expansionor or
diversification
diversification
International
Internationalmarkets
markets
Mergers
Mergersororjoint
jointventures
ventures
Avoidance
Avoidanceof ofhostile
hostile
takeover
takeover
Ch 1 -7
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Strategy Implementation
Annual Objectives
Policies
Employee Motivation
Resource Allocation
Ch 1 -8
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Strategy
Implementation
Action
ActionStage
Stageof
ofStrategic
Strategic
Management
Management––
Most
Mostdifficult
difficultstage
stage
Mobilization
Mobilizationof of
employees
employees&&managers
managers
Interpersonal
Interpersonalskills
skills
critical
critical
Consensus
Consensuson ongoal
goal
pursuit
pursuit
Ch 1 -9
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Strategy Evaluation
Internal Review
External Review
Performance Metrics
Corrective Actions
Ch 1 -10
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Strategy
Evaluation
Final
FinalStage
Stageof
ofStrategic
Strategic
Management
Management
Subject
Subjecttotofuture
future
modification
modification
Today’s
Today’ssuccess
successnono
guarantee
guaranteeofoffuture
futuresuccess
success
New
New&&different
differentproblems
problems
Complacency
Complacencyleadsleadsto
to
demise
demise
Ch 1 -11
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Prime Task of
Strategic Management
Peter Drucker: -- Think through the
overall mission of a business. Ask
the key question: “What is our
Business?”
Ch 1 -12
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Integrating Intuition and
Analysis
The strategic management process
attempts to organize quantitative and
qualitative information under conditions of
uncertainty
Ch 1 -13
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Integrating Intuition and
Analysis
Intuition is based on:
Past experiences
Judgment
Feelings
Intuition is useful for decision making in:
Conditions of great uncertainty
Conditions with little precedent
Ch 1 -14
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Integrating Intuition &
Analysis
Intuition & Judgment
Involve Management at all levels
Influence all Analyses
Ch 1 -15
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Integrating Intuition &
Analysis
Analytical Thinking
Intuitive Thinking
Ch 1 -16
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Adapting to Change
Organizations must monitor events
On-going process
Internal and external events
Timely changes
Ch 1 -17
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Strategic Management is
Gaining and Maintaining
Competitive Advantage
“Anything that a firm does especially
well compared to rival firms”
Ch 1 -18
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Achieving Sustained
Competitive Advantage
1. Adapting to change in external trends,
internal capabilities and resources
2. Effectively formulating, implementing &
evaluating strategies
Ch 1 -19
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Ch 1 -20
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Adapting to Change
Rate & magnitude of change
increasing dramatically
E-commerce
Demographics
Technology
Ch 1 -21
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Adapting to Change
Effective Adaptation
Requires long-term focus
Ch 1 -22
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Adapting to Change – Key
Strategic Management
Questions
What kind of business should we
become?
Are we in the right fields
Are there new competitors?
What strategies should we
pursue?
How are our customers
changing?
Ch 1 -23
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Key Terms
Strategists – Firm’s success/failure
Various Job Titles:
•Chief Executive Officer (CEO)
•Chief Strategy Officer (CSO)
•President
•Owner
•Board Chair
•Executive Director
Ch 1 -24
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Key Terms
Vision Statement –
What do we want to become?
Mission Statement –
What is our business?
Ch 1 -25
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Key Terms
Opportunities and Threats (External)
Largely beyond the control of a single
organization
Ch 1 -26
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Key Terms
Opportunities & Threats (External)
Analysis of Trends:
• Economic
• Social
• Cultural
• Demographic/Environmental
• Political, Legal, Governmental
• Technological
• Competitors
Ch 1 -27
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Key Terms
Opportunities & Threats
Environmental Scanning (Industry Analysis)
Process of conducting research and
gathering and assimilating external
information
Ch 1 -28
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Key Terms
Opportunities & Threats
Basic Tenet of Strategic Management
Take
Takeadvantage
advantageof
of
External
ExternalOpportunities
Opportunities
Strategy Formulation
Avoid/minimize
Avoid/minimizeimpact
impactof
of
External
ExternalThreats
Threats
Ch 1 -29
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Key Terms
Strengths & Weaknesses (Internal)
Controllable activities performed especially
well or poorly
Ch 1 -30
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Key Terms
Strengths & Weaknesses (Internal)
Typically located in functional areas of the firm
• Management
• Marketing
• Finance/Accounting
• Production/Operations
• Research & Development
• Computer Information Systems
Ch 1 -31
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Key Terms
Strengths & Weaknesses
Assessing the Internal Environment
Financial Ratios
Performance Metrics
Internal Factors
Industry Averages
Survey Data
Ch 1 -32
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Key Terms
Long-term Objectives
Mission-driven pursuit of specified results
more than one year out
Ch 1 -33
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Key Terms
Long-term Objectives
Essential for ensuring the firm’s success
• Provide direction
• Aid in evaluation
• Create synergy
• Focus coordination
• Basis for planning, motivating, and
controlling
Ch 1 -34
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Key Terms
Strategies
Means by which long-term objectives are
achieved
Ch 1 -35
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Key Terms
Strategies
Some Examples
• Geographic expansion
• Diversification
• Acquisition
• Market penetration
• Retrenchment
• Liquidation
• Joint venture
Ch 1 -36
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Key Terms
Annual Objectives
Short-term milestones that firms must
achieve to attain long-term objectives
Ch 1 -37
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Key Terms
Policies
Means by which annual objectives will be
achieved
Ch 1 -38
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Example Strategies in Action in 2005
Ch 1 -39
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Example Strategies in Action in 2005
Ch 1 -40
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Comprehensive strategic management model
External
Audit
Chapter 3
Long-Term Generate, Implement Implement Measure &
Vision
Objectives Evaluate, Strategies: Strategies: Evaluate
&
Select Mgmt Issues Marketing, Performance
Mission
Strategies Fin/Acct,
R&D, CIS
Chapter 2 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9
Internal
Audit
Chapter 4
Ch 1 -41
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Strategic Management Model
Strategic Management Process
Dynamic & Continuous
More formal in larger organizations
Ch 1 -42
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Strategic Management Model
1. Identify Existing --
• Vision
• Mission
• Objectives
• Strategies
Ch 1 -43
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Strategic Management Model
2. Audit external environment
3. Audit internal environment
4. Establish long-term objectives
5. Generate, evaluate & select
strategies
6. Implement selected strategies
7. Measure & evaluate performance
Ch 1 -44
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Benefits of Strategic
Management
• Proactive in shaping firm’s future
• Initiate and influence firm’s activities
• Formulate better strategies
•Systematic, logical, rational
Ch 1 -45
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Benefits of Strategic
Management
Financial Benefits
• Improvement in sales
• Improvement in profitability
• Productivity improvement
Ch 1 -46
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Benefits of Strategic
Management
Non-Financial Benefits
• Improved understanding of competitors strategies
• Enhanced awareness of threats
• Reduced resistance to change
• Enhanced problem-prevention capabilities
Ch 1 -47
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Benefits of Strategic
Management (Greenley)
1. Identification of Opportunities
2. Objective view of management problems
3. Improved coordination & control
4. Minimizes adverse conditions & changes
5. Decisions that better support objectives
Ch 1 -48
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Benefits of Strategic
Management (Greenley – cont’d)
6. Effective allocation of time & resources
7. Internal communication among personnel
8. Integration of individual behaviors
9. Clarify individual responsibilities
10. Encourage forward thinking
Ch 1 -49
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Benefits of Strategic
Management (Greenley – cont’d)
11. Encourages favorable attitude toward
change
12. Provides
discipline and formality to the
management of the business
Ch 1 -50
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Why Some Firms Do No
Strategic Planning
Poor reward structures
Fire-fighting
Waste of time
Too expensive
Laziness
Content with success
Ch 1 -51
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Why Some Firms Do No
Strategic Planning
Fear of failure
Overconfidence
Prior bad experience
Self-interest
Fear of the unknown
Ch 1 -52
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