Revising and Proofreading
Business Messages
Business Communication, 1
Revising and Proofreading
Revising: Improving content and sentence
structure. May involve adding, cutting,
recasting.
Proofreading: Correcting grammar, spelling,
punctuation, format, and mechanics.
Business Communication, 2
Concise Wording
Revise your messages to eliminate wordiness.
Instead of this: Try this:
We are of the opinion that We think
Please feel free to Please
In addition to the above Also
At this point in time Now
Despite the fact that Although
Business Communication, 3
Wordy Prepositional Phrases
Instead of this: Try this:
We don’t as a general rule We don’t generally cash
cash personal cheques. personal cheques.
Students in very few
instances receive parking Students seldom receive
tickets. parking tickets.
She calls meetings on a
monthly basis. She calls monthly
meetings.
Business Communication, 4
Long Lead-Ins
Instead of this: Try this:
This memo is to inform All employees meet
you that all employees today.
meet today.
I am writing this letter to Thanks to everyone who
say thanks to everyone voted.
who voted.
Business Communication, 5
Outdated Expressions
Outdated: Modern:
as per your request at your request
pursuant to your request at your request
attached hereunto attached
under separate cover separately
Business Communication, 6
Needless Adverbs
To sound more credible and to streamline your
writing, omit adverbs such as definitely, quite,
really, actually, and so forth.
Instead of this: Try this:
The manager is actually The manager is pleased
quite pleased with your with your proposal
proposal because the because the plan is
plan is definitely workable.
workable.
Business Communication, 7
Fillers
Revise sentences to avoid fillers such as there
and it when used merely to take up space.
Instead of this: Try this:
There are two employees Two employees should
who should be be promoted.
promoted.
It was Lisa and Jeff who Lisa and Jeff were
were singled out. singled out.
Business Communication, 8
Try Your Skill
Revise the following sentence to avoid a
long lead-in, wordy prepositional phrase,
outdated expression, needless adverb,
filler, and/or other forms of wordiness.
This e-mail message is to inform you that in all
probability we will actually finish in two weeks.
We will probably finish in two weeks.
Business Communication, 9
Try Your Skill
Revise the following sentence to avoid a
long lead-in, wordy prepositional phrase,
outdated expression, needless adverb,
filler, and/or other forms of wordiness.
There are many brokers who are quite certain
that these stocks are completely safe.
Many brokers are certain that these stocks are
safe.
Business Communication, 10
Try Your Skill
Revise the following sentence to avoid a
long lead-in, wordy prepositional phrase,
outdated expression, needless adverb,
filler, and/or other forms of wordiness.
Pursuant to your request, there are two
contracts that are attached hereto.
As you requested, two contracts are attached.
Business Communication, 11
Try Your Skill
Revise the following sentence to avoid a
long lead-in, wordy prepositional phrase,
outdated expression, needless adverb,
filler, and/or other forms of wordiness.
All employees are hereby informed that as a
general rule computers may not be used for
personal activities.
Generally, employees may not use computers for
personal activities.
Business Communication, 12
Redundant Words
Avoid unnecessarily repetitious words. What
words could be omitted in these expressions?
advance warning necessary requisite
close proximity new beginning
exactly identical past history
filled to capacity refer back
final outcome thought and consideration
Business Communication, 13
Jargon
Avoid technical terms and special terminology that
readers would not recognize.
Computer jargon: Alternative language:
queue list of documents waiting to
be printed
export transfer data from one
program to another
bandwidth Internet capacity
Is jargon ever permissible?
Business Communication, 14
Slang
Avoid slang (informal expressions with arbitrary
or extravagantly changed meanings).
clueless unaware, naïve
turkey someone stupid or silly
chill/chill out relax
Business Communication, 15
Clichés
Avoid clichés (overused expressions). Substitute
more precise words.
Last but not least, you Finally, you should work
should keep your nose to diligently.
the grindstone.
We had reached the end We could go no farther.
of our rope.
Business Communication, 16
Try Your Skill
Revise the following sentence to avoid
slang, clichés, and redundancies.
Last but not least, the accountant referred back
to an exactly identical case.
Finally, the accountant referred to an identical
case.
Business Communication, 17
Try Your Skill
Revise the following sentence to avoid
slang, clichés, and redundancies.
With a little advance warning, we could have
sold out before our stocks tanked.
With warning, we could have sold out before our
stocks hit bottom.
Business Communication, 18
Try Your Skill
Revise the following sentence to avoid
slang, clichés, and redundancies.
Ms. Miller, who shoots straight from the hip,
demanded final completion by January 1.
Ms. Miller, who is straightforward, demanded
completion by January 1.
Business Communication, 19
Precise Verbs
Revise your writing to include precise verbs
instead of general, lackluster, all-purpose ones.
Market researchers said that profits would improve.
What more precise verbs could replace said?
Market researchers forecasted improved profits.
Market researchers promised improved profits.
Market researchers predicted improved profits.
Business Communication, 20
Precise Verbs
Revise verbs that have been converted to nouns.
The manager came to the realization that
telecommuting made sense.
The manager realized that telecommuting made sense.
An application must be made by the job seeker.
The job seeker must apply.
Business Communication, 21
Precise Verbs
TIP: Look for words ending in tion or
ment. Could they be more efficiently and
forcefully converted to verbs?
Business Communication, 22
Try Your Skill
Revise the following sentence using more
precise verbs.
The seller said she would contact you.
The seller promised to e-mail [telephone or fax]
you.
Business Communication, 23
Try Your Skill
Revise the following sentence describing
the action using a verb.
We must give encouragement to our team.
We must encourage our team.
Business Communication, 24
Try Your Skill
Revise the following sentence describing
the action using a verb.
Have you made an application for employment?
Have you applied for employment?
Business Communication, 25
Try Your Skill
Revise the following sentence describing
the action using a verb.
A duty of the general manager is the calculation
of monthly sales.
The general manager calculates monthly sales.
Business Communication, 26
Try Your Skill
Revise the following sentence describing
the action using a verb.
The establishment of new methods was effected
by Kevin.
Kevin established new methods.
Business Communication, 27
Concrete Nouns
Revise your writing to include specific,
concrete nouns instead of general, abstract
ones.
The man asked for a raise.
Jeff Jones asked for a 10 percent salary increase.
An employee presented a proposal.
Kelly Keeler, production manager, presented a plan to
stagger hours.
Business Communication, 28
Vivid Adjectives
Revise your writing to include descriptive,
dynamic adjectives instead of overworked, all-
purpose ones.
The report was good.
The report was persuasive (or detailed, original,
thorough, painstaking, complete, comprehensive).
The report was bad.
(Possible revisions?)
Business Communication, 29
What to Watch for in
Proofreading
Spelling
Grammar
Punctuation
Names and numbers
Format
Business Communication, 30
How to Proofread Complex
Documents
Allow adequate time.
Print a copy, preferably double-spaced.
Be prepared to find errors.
Read once for meaning and once for
grammar/mechanics.
Reduce your reading speed.
Business Communication, 31
How to Proofread Complex
Documents
For documents that must be perfect:
Have someone read aloud the original while
someone else checks the printout.
Spell names.
Spell difficult words.
Note capitalization.
Note punctuation.
Business Communication, 32
End
Business Communication, 33