Build a

workforce
that’s ready
for anything
Manage your total workforce
strategy with SAP Fieldglass
and SAP SuccessFactors

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 Budgets are tight due to inflation and
economic pressures. Contingent labor
provides an economical option for
organizations of all sizes.
A risk-ridden
landscape 50% of organizations are sourcing talent by
increasing their use of external labor¹
requires a Cost saving initiatives (30%) and flexible
versatile workforce planning (29.6%) are driving
increases in external workforce hiring²
workforce Over 40% of companies cited balancing their
internal and external workers and increasing
the visibility of the total workforce as the top
priorities²

¹Economist Impact Report “Looking Out: The Rise of the External Workforce and Its Impact on Internal Fu
nctions”

²Economist Impact Report “Decoding confidence in the procurement Function”

 The modern workforce is multi-faceted
HR and procurement must work together to manage it.

Permanent Workforce External Workforce

Temporary Consultants and Service

Employees Freelancers
Workers Contractors Workers

Contingent Labor Service Labor

Workers are sourced by your Workers are sourced by your service providers, such as
organization or staffing partners. consulting firms, construction firms, and ad agencies.

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 Collaboration between HR and procurement
is the key to success

To support rapidly changing This shift will be driven by rising labor

businesses, HR and shortages, increasing reliance on
procurement need to take a services procurement and contingent
labor, and companies’ desire for the
joint approach to workforce
right strategy to guide outsourcing
planning.
versus insourcing and optimizing the
process of securing, negotiating and
monitoring external talent.
Economist Impact Report “Decoding confidence in the procurement function”

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 Organizational barriers get in the way
of critical collaboration:
Lack of integration Disconnected data Disjointed
constrains creates confusion workflows cause
workforce planning. and compliance delays and
risk. inefficiencies.

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 Imagine being able
to:
RESPOND in an instant, putting the
right resources right where you need
them and reducing risk across your supply
chain

CREATE continuity so your team can

focus on effective delivery of what the
business needs

REDUCE regulatory risk with a single

system to manage compliance as your
workforce and global reach grows

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 With SAP, you can:
QUICKLY ADAPT TO MANAGE RESULTS ACROSS STAY ON TOP OF
CHANGING NEEDS YOUR ENTIRE TEAM COMPLIANCE COMPLEXITY
Anticipate workforce shifts to Onboard, oversee, and pay Use intelligent automation to
stay ahead of business your total workforce – all in manage regulatory
strategy one place requirements across markets
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 With SAP, you can:
Quickly adapt to changing needs

• Plan with precision using real-

time visibility to assess what
needs you have and fill them
with the right resources
• Fill roles faster with visibility into
what positions need to be filled,
then initiate recruiting or create
a requisition
• Close critical skill gaps by
providing unique learning
opportunities to different groups
within your workforce

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 With SAP, you can:
Manage results across your entire team

• Apply a common data model so

HR, procurement, finance, and
operations can effectively
manage your entire team
• Stay ahead of performance by
easily tracking and reporting on
training, location, on/offboarding
by worker type, across your
company
• Deliver one view of your entire
workforce – easily creating
profiles for internal and external
workers and coherent org charts

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 With SAP, you can:
Stay on top of compliance complexity

• Increase the accuracy of

reporting – spanning internal and
external workers to reduce
compliance risk
• Automate regulatory compliance
so you can navigate ever-
changing local labor, tax, and
regulatory compliance
• Manage completion to support
compliance – confirming
payment aligns with work
performed and local
requirements

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 The real impact of total workforce management
In 2022, businesses using SAP Fieldglass and SAP SuccessFactors solutions saw:

7.8% 40%
less time
required to fill
SAVINGS positions2
through
competitive
57%
candidate greater HR
sourcing1 process speed2

16.4
54%
reduction in time
LOWER spend by
%
project
budgets 1
managers on
administrative HR2

1
SAP Fieldglass customers’ results from SAP Benchmarking Services.
2
SAP SuccessFactors customers’ results from Addressing Perennial HR Challenges with Human Experience Management Technology, SAP SE, January
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 CASE STUDY

One of the key things that set us on a path for a

future-ready workforce was really embracing the
foundational architecture that position
management brings. That meant immediately we
had a visualization of our total workforce – our
contingent and our employee base. It is leading to
much stronger data-driven hiring decisions.
~Melinda McKinley, Global Head –
HR Strategy and Digital Transformation
Standard Chartered

Read More

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 Keep data flowing across platforms
SAP Analytics Cloud

SAP SuccessFactors SAP Fieldglass

POSITION DATA
EMPLOYEE CENTRAL

Position Profile Requisition

External Staffing with

Worker Profile External Worker

EXTERNAL WORKER DATA

SAP SuccessFactors® Work

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 SAP Fieldglass total workforce management roadmap focus areas

The modern workforce is multi-faceted

HR and procurement must work together to manage it.

Enable
Consolidate the Workforce Industry Focus: Embed
Workforce Quickly & Professional Artificial
Ecosystem Efficiently Services Intelligence

Customers require a Customers require their Professional services Customers require advanced
consolidated view of their workers to be productive from customers require the ability technology to help them make
entire workforce ecosystem, day one, which requires the to match the right talent to the the best, data-driven
which requires the ability to: ability to: right project and rebill that decisions, which means:
time effectively, which means:
• Plan headcount and costs • Connect workers to teams • Real-time information at
with precision and processes • Identify which skills are point of decision making
required for a project and
• Identify and bridge critical • Streamline provisioning for • Streamlining data entry for
who has them
skills gaps systems and asset access busy hiring managers with
• Identify who is available for generative AI
• Accelerate role fulfillment • Provide opportunities for
a given project
and deliver high quality socialization and learning • Intelligent
resources • Determine where available recommendations to supply
resources are located base to ensure quality
candidates
• Manage costs and rebilling
effectively

PUBLIC Reflects current state of planning, subject to change. Refer to SAP Roadmap Explorer. 15
 SAP Fieldglass artificial intelligence roadmap focus areas

Talent acquisition is primed for disruption

AI-enhanced features support relevant, reliable, and responsible business practices.

Hiring Process SOW Creation Process AI Foundation

Empowering businesses to make data- Supporting businesses in streamlining Enhancing SAP Fieldglass with an AI-
driven hiring decisions, leveraging AI the creation process of SOWs, powered digital assistant that
leveraging AI for enhanced efficiency understands and empowers users to be
• In today's fast-paced landscape,
and precision more productive and making
making effective, unbiased hiring
interactions natural.
decisions is critical to a company's • Leverage the power of traditional, and
success and growth. generative, to improve how services • Joule assisted report creation and
are crafted and managed. execution provides guidance to create
• Our goal is to empower users with the
and run reports and create a
tools and insights they need to • Drive operational efficiency and
schedule
efficiently make data-driven enable more control and precision in
decisions. managing service agreements. • Joule assisted help information
retrieval provides users access to
information from SAP Help Portal and
additional sources.
Supporting businesses’ digital
transformation journey, leveraging AI, to
take paper-based data into digital
PUBLIC Reflects current state of planning, subject to change. Refer to SAP Roadmap Explorer. transactions. 16
 SAP Fieldglass analytics roadmap focus areas

Stop drowning in data

Transform external workforce data into actionable insights via benchmarking and data
enrichment.

Benchmarking Market Intelligence Sustainability

• Review performance against 50+ KPIs • View global market rates and trends, • Evaluate efforts toward building a
for the external workforce and talent supply and demand, and time more sustainable and inclusive future,
services to hire including spend on jobs that
contribute to a green economy
• Track quarterly trends, year-over-year • Search jobs and skills in any industry,
city, country • Compare results across the
• Compare by job or SOW classification,
organization
industry, country/region • Run a side-by-side comparison in a
location simulation to identify the best
place to hire

PUBLIC Reflects current state of planning, subject to change. Refer to SAP Roadmap Explorer. 17
Learn more:
Total Workforce Management from SAP

Solution Demo Video

Recent and Upcoming Innovations

SAP Fieldglass enhanced by generative

AI
 Thank you
Contact information:

© 2024 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
SAP Fieldglass road map for total workforce management
Theme Q2/24 Q4/24 Beyond
Consolidated Single Resource Management Workforce Skills & Capabilities Service
Management of Single worker record that is onboarded Synchronization of skills from SAP Fieldglass
once however leveraged throughout workforce to MDI.
Workforce
multiple SOWs for both labor and/or fixed Workforce Availability Service
Ecosystem priced engagements. Synchronization of skills from SAP Fieldglass
Premium Analytics workforce to MDI.
New buyer offering for data analysis and
custom dashboards. Also contains out-of-
the-box business content including
metrics related to:
• External workforce benchmarking
• Market intelligence
• Sustainability
Enable External Direct LMS Integration Microsoft Teams Integrations Support External Workers in
Workforce Integration of external workers direct to Integrate MS Teams into workflows for new Onboarding 2.0
SAP SuccessFactors Learning for non-SAP communication tools and process efficiencies. Initiate SAP Fieldglass on-boarding
Faster & More
SuccessFactors Employee Central activities.
Efficiently customers.
Industry Focus: Integrated CATS Timesheet Flexible Financing
Professional Integrate SAP Fieldglass timesheets with Additional features for various funding
CATS for project effort and utilization methodologies on external resources, including
Services
reporting. cost center-based, project-based or others.
Customer Rebilling
Simplified rebilling process for external
workforce for CATS timesheet or service entry
sheet.
Artificial Artificial Intelligence Artificial Intelligence Artificial Intelligence
Intelligence Automatically generate job descriptions Intelligent distribution recommendations, job Intelligent job seeker creation
and translations when creating a job seeker comparison and resume parsing assistance and scoring refactoring
posting, as well as improve ML-based skill enhancements. for job seeker comparison. Intelligent
extraction. reporting to include qualification
PUBLIC Reflects current state of planning, subject to change. Refer to SAP Roadmap Explorer.
data. 20
SAP Fieldglass road map for artificial intelligence See the latest for the 2024.05 items
here
Theme Q2/24 Q4/24 Beyond
Hiring AI-enhanced job description Joule assisted workflow for template • Job seeker creation assistance
process Improvements to content selection
generation, user controls and user Assisted workflow for selecting
experience templates, with fields populated based on
AI-enhanced job description conversation.
translation Resume parsing enhancements
Ability to translate job descriptions Inclusion of additional data points and
to user language improving the scoring algorithms
SOW AI-enhanced SOW description Description extraction • AI-assisted creation of SOW worker
Supporting the creation, or Using DOX/ AI to extract description from objects
creation • SOW worker objects extraction
enhancement, of a description using an imported files.
process • Document summary and change log
Generative AI. Joule assisted workflow for template • AI-enhanced event characteristic
selection • Event characteristic extraction
Assisted workflow for selecting
templates, with fields populated based on
conversation.
Foundation Joule assisted report creation and • DOX supported import for Timesheets.
execution • DOX supported import for Certificates
Provide guidance for a user to create and • DOX supported import for Identification
run a report, and create a schedule • Joule assisted workflow for scheduling
interviews
Joule assisted help information • Joule based search for viewing
retrieval documents
Providing users access to information from • Joule assisted workflow for revising
SAP Help Portal and additional sources. and closing
Business Rule generation • Joule assisted workflow for approving
New internal tool to write business rules documents.
PUBLIC Reflects current state of planning, subject to change. Refer to SAP Roadmap Explorer. via Generative AI. 21
SAP Fieldglass road map for analytics
Theme Q2/24 Q4/24 Beyond
Premium Premium business content Custom fields Scheduling
analytics Out-of-the-box business content Include custom fields that buyers use Create schedules for running and
containing benchmarks and data in the application. delivering reports and dashboards with
enrichment for: Data enrichment for training the latest results.
• External Workforce and Services activities
Benchmarking Track and analyze assigned activities
• Market Intelligence involving training with the use of
• Sustainability ML/AI.
• Total Workforce Management
Create and share dashboards
Create new dashboards that can be
shared for viewing and collaboration.
Embedded Embedded analytics Data on-demand
experience New interactive dashboards for Embed charts within pages and
operational reporting. workflows across the SAP Fieldglass
application.
User regional settings
Used-based formatting of dates, times,
and currencies to replace default
formatting.
Extensibility HR data uploads Brightfield TDX SAP data products
Upload employee headcount related Partnership to leverage Brightfield Access predefined data models that can
data to be blended with SAP Fieldglass data in benchmarking as a buy-up be blended with other SAP data in SAP
data for total workforce visibility. offering for customers. Datasphere.
SAP Fieldglass Dashboard in
Spend Control Tower
PUBLIC Reflects current state of planning, subject to change. Refer to SAP Roadmap Explorer. 22
 Integrated Workflow: Total Workforce Management
SAP Analytics Cloud

User Legal Cost Business Job

Location EC Position
(Employee) Entities Centers Units Classification

SuccessFactors Employee Central

Resource Request
need requisition Requisition Update
WorkZone identified for request external LMS
in position external submitted resource on Learning
org chart resource Position Management
org. chart

Fieldglass Assignment Worker Worker

Draft Job Submit Job released to time & time &
Posting Posting expense Invoice
supplier expense
sheets are created
and worker sheets are
registers submitted approved

Select
candidate
Review Create
and initiate
candidates work order
assignmen
t

Site/ Legal Cost Business Job

Users Job Codes
Location Entities Centers Units Templates

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