Qualities of a Good
LEADER in healthcare
Effective leaders possess a clear vision and set achievable goals,
direction and purpose for their team.
Presented by:
2023PGDHQM017 Debashish Dash
2023PGDHQM018 Deepak Kumar
2023PGDHQM019 Deepanker Daniels
2023PGDHQM020 Omkarnath Deshpande
Vision and Goal-setting
1 Clear Direction 2 Goal Alignment 3 Strategy
Implementation
Articulate and Align the team’s
communicate a goals with the Develop and execute
compelling vision to organizational strategies to achieve
inspire others. objectives to drive the set goals
success. effectively.
Effective Communication
Active Listening Clarity and Inspiring Engagement
Transparency
Show empathy and Inspire, motivate, and
understanding through Communicate effectively engage through powerful
attentive and active with openness, honesty, and influential
listening. and clarity. communication.
Decision-making and Problem-solving
1 Critical Thinking
Utilize analytical and rational thinking to solve complex problems effectively.
2 Informed Decisions
Make well-informed decisions after carefully evaluating available options.
3 Risk Assessment
Assess potential risks and make calculated decisions to mitigate adverse
outcomes.
Empathy and Emotional
Intelligence
Understanding Emotions
Recognize, understand, and appropriately respond to others' emotions.
Empathetic Connection
Build strong relationships by demonstrating empathy in interactions.
Conflict Resolution
Resolve conflicts and manage emotions, fostering a harmonious
work environment.
Accountability and
Responsibility
Ownership
Take responsibility for actions, decisions, and their outcomes.
Transparency
Be transparent and accountable to build trust within the team.
Problem Ownership
Owning and addressing problems rather than attributing
blame to others.
Inspiring and Motivating
Others
Inspiration
Inspire and encourage others through passion and conviction.
Motivation
Motivate, empower, and uplift team members to achieve
their best.
Empowerment
Provide opportunities and support to empower individuals to
excel.
Healthcare leadership
• Guiding and managing individuals or teams to achieve organizational
goals & enhance patient care.
• Role of a leader in healthcare leadership
– Vision and Strategy:
– Decision-Making: Informed and timely decisions
– Effective Communication: Clear and transparent
– Team Building:
• Role of a leader in healthcare leadership
– Adaptability
– Patient Centered Approach and Ethical Decision-Making
– Resource Management
– Quality Improvement
– Regulatory Compliance
Role of Healthcare leadership in the quality certification
process
• Strategic Oversight
• Cultural Emphasis
• Process Optimization
• Team Training
• Resource Allocation
Role of Healthcare leadership in the quality certification process
• Adaptability
• Communication
• Performance Monitoring
• Problem Solving
• Continuous Improvement
Learning from experiences
• You will lose, learn to take defeat on your chin and move on
• Choose your battles wisely
• Be ready to pick up shit
• Carry your own cross
Learning from experiences
• Eat humble pie
• Watch your wounds and how they heal
• Leadership is an attitude and NOT any position
• It is OKAY to NOT be a leader
Thank You for your time and attention
Presented by:
2023PGDHQM017 Debashish Dash
2023PGDHQM018 Deepak Kumar
2023PGDHQM019 Deepanker Daniels
2023PGDHQM020 Omkarnath Deshpande
