Request payment in the conversation
Give customers a clear next step through a payment link.
THE NEXT STEP, WITHOUT THE DETOUR
Good conversation.
Easy next step.
Send payment links, connect booking payments and track recorded deposits and remaining balances. Keep payment details close to the customer conversation.
Your businessExample workspaceJT
PAYMENT REQUEST · EXAMPLE
Rental reservation
2 × City e-bike · Full day$150.00
Helmet hireIncluded
Total$150.00
Payment received
Payment and booking, in the same conversation.
A little less on your plate.AI and your team, working together.
Payments
Keep getting paid
close to the work.
Make the request clear
Keep the payment request and invoice details easy for your customer to understand.
Connect to your workflow
Bring payments together with the communication and booking tools your business uses.
CONNECTED BY DESIGN
Clear pricing matters here, too.
Software subscriptions, payment processing and any booking fees are different charges. Your quote should make each one clear before you begin.
- Business-specific payment setup
- Online payment requests and invoices
- Separate disclosure of processing and booking charges
THE NEXT STEP IS RIGHT HERE
A conversation.
A link. A payment.
Answer the question, share the payment request and see its status. Give customers an easy way to pay while the details are still in front of them.
Payment in the conversationIllustrative example
TEAM REPLY
RENTAL RESERVATION
Saturday, sorted.
2 × City e-bike · Full day$150.00
HelmetsIncluded
Total paid$150.00
Payment completePAYMENTS THROUGHOUT THE CUSTOMER JOURNEY
Keep the amount.
And the next step. Clear.
A payment link in the conversation
Send a Zidy payment request while the customer and team have the details in front of them.
A booking payment or deposit
Show a received payment, a recorded deposit and any amount still due at pickup. Keep in-store payment notes in context.
A Lightspeed payment-status message
Notify the customer when a work order is Paid, a layby is paid off or an on-account sale is paid off.
3 locations on ZidyOpen Road Bicycles · ILLUSTRATIVE WORKFLOW
From a service question to an easy next step.
A customer asks about their service. The team shares the update and a payment link in the same conversation.
Zidy customer
Bicycles San Clemente · CUSTOMER WORKFLOW
One booking. A connected customer journey.
Bicycles San Clemente uses Zidy bookings together with automatic payments and automatic review requests.
A FEW THINGS TO KNOW
Good questions. Clear answers.
Are processing fees included in the monthly software price?+
No. Payment processing and any applicable booking fees are separate from the software subscription. Confirm the rates and payment flow for your business.
Where do customer payments go?+
Payments depend on your business’s connected payment setup. The onboarding team will confirm your account, settlement configuration and applicable terms.
YOUR BUSINESS. YOUR NEXT CHAPTER.
Make room for what’s next.
Bring your customer conversations and everyday work together. Find the Zidy setup that fits your business.