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Deepika Resume

Deepika Andukuri is a detail-oriented Seller Support Associate at Amazon India with expertise in customer relationship management and process improvement. She has experience in assisting sellers with account management, product listings, and resolving inquiries, along with a background in IT recruitment and data labeling. Deepika is skilled in data analysis, effective communication, and has a strong educational foundation in information technology.

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Ganesh Gane
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7 views1 page

Deepika Resume

Deepika Andukuri is a detail-oriented Seller Support Associate at Amazon India with expertise in customer relationship management and process improvement. She has experience in assisting sellers with account management, product listings, and resolving inquiries, along with a background in IT recruitment and data labeling. Deepika is skilled in data analysis, effective communication, and has a strong educational foundation in information technology.

Uploaded by

Ganesh Gane
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Deepika Andukuri

Seller Support Associate


Detail-oriented Seller Support Associate with a proven track record in customer relationship management and process improvement.
Skilled in data analysis and effective communication, driving enhanced seller experiences and compliance.

deepikaandukuri@[Link] 8187886814 Visakhapatnam, India

WORK EXPERIENCE SKILLS


Seller Support Associate MS office suite MS Excel
Amazon India
03/2024 - Present, Hyderabad Typing speed 40WPM
Achievements/Tasks
Data Annotations Seller support
Assisted sellers with account management and product listings.
Resolved seller inquiries through email and chat support. Customer Relationship management
Guided sellers on Amazon policies and best practices.
Conflict resolution problem solving
Collaborated with teams to enhance seller onboarding experience.
Documented seller issues for continuous improvement initiatives. Employee Onboarding
Assisted sellers with product listings, order processing, payments, returns,
refunds, and other related issues. Team Collobration

Effective Communication
Process Associate
Federal Bank Email management Chat support
04/2023 - 02/2024, Visakhapatam
Achievements/Tasks Attention to details
scheming savings accounts,current accounts,joint accounts of customers
scheming savings accounts,current accounts,joint accounts of customers
verifying Kyc documents and fraud detections
CERTIFICATES
IT Recruiter APSSDC Python Programming
randstad Certificate|
11/2022 - 01/2023, Visakhapatnam
Achievements/Tasks Certification in participating Skill-A-Thon
Have good experiencei n C2C Hiring,C2H hiring,Internal hiring and Permanent
position hiring.
Four times Best performance for Quater
in past 2 years
Have good working experience in Nichae skill set hiring
Expertise in Sourcing,Screening the profiles,Scheduling interviews,Co-
ordinating with the clients,Document verification,Negotiations.
Tools used:Naukari,LinkedIn,Monster,Ciepal(ATS),MS Office LANGUAGES
English
ITES Executive Native or Bilingual Proficiency
Imerit
Telugu
09/2019 - 12/2021, Visakhapatnam
Native or Bilingual Proficiency
Achievements/Tasks
Works on AI/ML Data Labeling and Content projects by using NLP and NER Hindi
Native or Bilingual Proficiency
Works on CV projects by using Bounding Boxes & Key Point Annotations
Perform quality assurance checks of team’s work ensuring input accuracy
meets department standards.
INTERESTS

EDUCATION Team support browsing

Post Graduation Learning new things


Vignan institute of information technology
02/2021 - 10/2022, Visakhapatnam

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