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SCDL Transcript and Diploma Request Process

The document outlines the procedure for obtaining a transcript online from Symbiosis Centre for Distance Learning (SCDL). 1. Students from 2008-2018 batches can make an online payment of Rs. 2,485 for a transcript to be sent outside India or Rs. 600 for within India. Alternatively, a Rs. 400 payment can be made to collect the transcript in person. 2. In addition to making the payment, students must submit documents including a service request form, photocopies of their final mark list and diploma certificate. 3. The processing time for a transcript is 15-20 working days after receiving all required documents and payment.

Uploaded by

sumit shishodia
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Topics covered

  • Lost documents,
  • Student ID requirements,
  • Document requirements,
  • Application forms,
  • Payment amounts,
  • Document clarity,
  • Diploma Certificate,
  • Contact numbers,
  • Misplaced documents,
  • Online payment
194 views11 pages

SCDL Transcript and Diploma Request Process

The document outlines the procedure for obtaining a transcript online from Symbiosis Centre for Distance Learning (SCDL). 1. Students from 2008-2018 batches can make an online payment of Rs. 2,485 for a transcript to be sent outside India or Rs. 600 for within India. Alternatively, a Rs. 400 payment can be made to collect the transcript in person. 2. In addition to making the payment, students must submit documents including a service request form, photocopies of their final mark list and diploma certificate. 3. The processing time for a transcript is 15-20 working days after receiving all required documents and payment.

Uploaded by

sumit shishodia
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Topics covered

  • Lost documents,
  • Student ID requirements,
  • Document requirements,
  • Application forms,
  • Payment amounts,
  • Document clarity,
  • Diploma Certificate,
  • Contact numbers,
  • Misplaced documents,
  • Online payment

Process of Online Payment mode toward issue of Transcript :-

Only for 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, and 2018 batch

Please follow the below procedure toward issue of transcript.

1. For Transcript Student are required to send the Service Request Form (SRF) along with coloured
photocopy of Final Mark List and Diploma Certificate. While taking photocopy of Final Mark List.
Please ensure to reduce the size of Final Mark List on Xerox Machine and then take the print out
on A4 Size Paper.

2. Payment details :- You can make the payment online. The details about online payment are given
in your log in. Please check the same. You are required to pay Rs.2485/- toward issue of transcript.
(transcript to be dispatch at outside India location).

3. Payment details :- You can make the payment online. The details about online payment are given
in your log in. Please check the same. You are required to pay Rs.600/- toward issue of transcript.
(transcript to be dispatch at India location).

4. Payment details :- You can make the payment online. The details about online payment are given
in your log in. Please check the same. You are required to pay Rs.400/- (if you want to collect your
transcript in person from SCDL – Pune Campus).

5. Student are required to send 2 sets (Hard - Copy) of coloured photocopy of Final Mark List and
Diploma Certificate

6. Above said all documents should be in readable and clear format, damage / spoiled / misprint phot-
copy of diploma certificate and final mark list cannot be consider for further requirement

7. If student are applying for WES /IQAS /ICAS/, kindly enclosed the application form along with
above said documents. (WES /IQAS /ICAS – application copy 1+1)

8. After receiving / processing of proper applications / documents and the required fees details, it will
take approx.15 to 20 working days to process you transcript and dispatch the same at your given
communication address, failed on submitting the proper documents (phot-copy of diploma
certificate / final mark list and payment details) your case will not be consider for further
requirement

9. If you want your transcripts to be dispatched at abroad address, please mention your correct postal
address (abroad address on which the transcript has to be dispatched) with pin-code and contact no.
(abroad contact number of said organization on which the transcript has to be dispatched) for our
further necessary requirement.

10. Kindly attach the payment details along with above said documents.

Find below the address to which the above documents are to be sent.

To,

Evaluation Department
Symbiosis Centre for Distance Learning (SCDL)
Symbiosis Bhavan, 1065-B, Gokhale Cross Road,
Model Colony, Pune – 411 016 (Maharashtra) India,
Tel. – 020 – 66211000 / Fax – 020 – 66211040 / 41

If Student is unable to log in please click to forgot password & fill required details i.e. your
Complete Registration Number and Date of Birth. You will get an email to your personal email
id. ( In case, if your email id is changed in between , do let us know your new email id ) It will
take next 4 - 5 working days to resend the log in and password to your new email id, upon updating
it in our records. The online payment link will be released thereafter.

Process of toward issue of Transcript :-

Only for 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, and 2007.
batch

Please follow the below procedure toward issue of transcript.

1. Payment details :- Student is required to send DD of Rs.2485/- toward issue of Transcript


(transcript to be dispatch at outside India location). The DD should be in the name of “The
Director SCDL, Pune and must be payable at Pune branch. Please mention your Complete
Registration Number, Full Name and Purpose on the reverse side/back side of DD.

2. Payment details :- Student is required to send DD of Rs.600/- toward issue of Transcript


(transcript to be dispatch at India location) The DD should be in the name of “The Director
SCDL, Pune and must be payable at Pune branch. Please mention your Complete Registration
Number, Full Name and Purpose on the reverse side/back side of DD.

3. Payment details :- Student is required to get the DD of Rs.400/- (if you want to collect your
transcript in person from SCDL – Pune Campus). The DD should be in the name of “The
Director SCDL, Pune and must be payable at Pune branch. Please mention your Complete
Registration Number, Full Name and Purpose on the reverse side/back side of DD.

4. For Transcript Student are required to send the Service Request Form (SRF) along with
coloured photocopy of Final Mark List and Diploma Certificate. While taking photocopy of
Final Mark List. Please ensure to reduce the size of Final Mark List on Xerox Machine and then
take the print out on A4 Size Paper.

5. Student are required to send 2 sets (Hard - Copy) of coloured photocopy of Final Mark List
and Diploma Certificate

6. Above said all documents should be in readable and clear format, damage / spoiled / misprint
phot-copy of diploma certificate and final mark list cannot be consider for further requirement

7. If student are applying for WES /IQAS /ICAS/, kindly enclosed the application form along with
above said documents. (WES /IQAS /ICAS – application copy 1+1)
8. After receiving / processing of proper applications / documents and the required fees details, it
will take approx.15 to 20 working days to process you transcript and dispatch the same at your
given communication address, failed on submitting the proper documents (phot-copy of
diploma certificate / final mark list and payment details) your case will not be consider for
further requirement

9. If you want your transcripts to be dispatched at abroad address, please mention your correct
postal address (abroad address on which the transcript has to be dispatched) with pin-code and
contact no. (abroad contact number of said organization on which the transcript has to be
dispatched) for our further necessary requirement.

Find below the address to which the above documents are to be sent.

To,

Evaluation Department
Symbiosis Centre for Distance Learning (SCDL)
Symbiosis Bhavan, 1065-B, Gokhale Cross Road,
Model Colony, Pune – 411 016 (Maharashtra) India,
Tel. – 020 – 66211000 / Fax – 020 – 66211040 / 41

Procedure of Online payment mode toward issue of Duplicate Diploma Certificate + Duplicate Final
Mark List.

Only for 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, and 2018 batch

1. Documents required in hard copy to be dispatch at ‘SCDL – Pune’ for process of Duplicate
Diploma Certificate + Duplicate Final Mark List, in case if student has lost / misplaced his
Original diploma certificate and final mark list.

2. Online Payment mode toward issue of Duplicate Diploma Certificate + Duplicate Final
Mark List, to be made of Rs. 1500/-

3. Kindly note that, for Duplicate Final Mark List and Duplicate Diploma Certificate you have to
send us application, SRF copy along with Police FIR and Affidavit.
(Note : we do not have specifice formate of ‘Affidavit’ stuent’s are required to check with
concern authority of Notary)

4. Affidavit should be on 50 Rs. stamp paper, duly signed by Notary. Police FIR and Affidavit
should be in English language and not in local language.

5. On receive of proper applications / documents, your case will be processed further, failed on
submitting the proper documents (Police FIR and Affidavit) your case will not be consider for
further requirement
6. It is mandatory to send the original copy of Police FIR and Affidavit, duly signed by student
and concern authority of Police / Notary. Kindly attach the color photo copy of your pan-
card, adhar – card, SCDL –ID card or a pass-port (any government photo -ID color photo
copy) for our necessary verification.

7. After receiving / processing of proper applications / documents, it will take next 10 to 15


working days to process your case and dispatch the same on your given communication
address.

8. Kindly attach the online payment details along with above said documents.

Find below the address to which the above documents are to be sent.

To,

Evaluation Department
Symbiosis Centre for Distance Learning (SCDL)
Symbiosis Bhavan, 1065-B, Gokhale Cross Road,
Model Colony, Pune – 411 016 (Maharashtra) India,
Tel. – 020 – 66211000 / Fax – 020 – 66211040 / 41

If Student is unable to log in please click to forgot password & fill required details i.e. your Complete
Registration Number and Date of Birth. You will get an email to your personal email id. ( In case, if
your email id is changed in between , do let us know your new email id ) It will take next 4 - 5 working
days to resend the log in and password to your new email id, upon updating it in our records. The
online payment link will be released thereafter.

Procedure of Online payment mode toward issue of Only Duplicate Diploma Certificate .

Only for 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, and 2018 batch

1. Documents required in hard copy to be dispatch at ‘SCDL – Pune’ for process of Duplicate
Diploma Certificate, in case if student has lost / misplaced his Original diploma certificate
and final mark list.
2. Online Payment mode toward issue of only Duplicate Diploma Certificate, to be made of
Rs. 1000/-

3. Kindly note that, for Duplicate Diploma Certificate you have to send us application, SRF copy
along with Police FIR and Affidavit.
(Note : we do not have specifice formate of ‘Affidavit’ stuent’s are required to check with
concern authority of Notary)

4. Affidavit should be on 50 Rs. stamp paper, duly signed by Notary. Police FIR and Affidavit
should be in English language and not in local language.

5. On receive of proper applications / documents, your case will be processed further, failed on
submitting the proper documents (Police FIR and Affidavit) your case will not be consider for
further requirement

6. It is mandatory to send the original copy of Police FIR and Affidavit, duly signed by student
and concern authority of Police / Notary. Kindly attach the color photo copy of your pan-
card, adhar – card, SCDL –ID card or a pass-port (any government photo -ID color photo
copy) for our necessary verification.

7. After receiving / processing of proper applications / documents, it will take next 10 to 15


working days to process your case and dispatch the same on your given communication
address.

8. Kindly attach the online payment details along with above said documents.

Find below the address to which the above documents are to be sent.

To,

Evaluation Department
Symbiosis Centre for Distance Learning (SCDL)
Symbiosis Bhavan, 1065-B, Gokhale Cross Road,
Model Colony, Pune – 411 016 (Maharashtra) India,
Tel. – 020 – 66211000 / Fax – 020 – 66211040 / 41

If Student is unable to log in please click to forgot password & fill required details i.e. your Complete
Registration Number and Date of Birth. You will get an email to your personal email id. ( In case, if
your email id is changed in between , do let us know your new email id ) It will take next 4 - 5 working
days to resend the log in and password to your new email id, upon updating it in our records. The
online payment link will be released thereafter.
Procedure of Online payment mode toward issue Only Duplicate Final Mark List.

Only for 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, and 2018 batch

1. Online Payment mode toward issue of Duplicate Final Mark List, to be made of Rs.500/-

2. Documents required in hard copy to be dispatch at ‘SCDL – Pune’ for process of Duplicate
Final Mark List, in case if your Original final mark list is damage / spoiled – kindly follow
the below procedure for the same.

3. Kindly note that for Duplicate Final Mark sheet you have to send us the Student Request
Form along with original copy of ‘Affidavit’
(Note : we do not have specifice formate of ‘Affidavit’ stuent’s are required to check with
concern authority of Notary)

4. Affidavit should be on 50 Rs. stamp paper. Affidavit should be in English language and not
in local language. It is mandatory to send the original copy of Affidavit, duly signed by
student and concern authority of Notary.

5. Kindly attach the color photo copy of your pan-card, adhar – card, SCDL –ID card or a pass-
port (any government photo -ID color photo copy) for our necessary verification.

6. You are also required to attach your previous Original (spoiled/damaged) final mark list,
along with above said documents for our necessary requirement.

7. After receiving / processing of proper applications / documents ‘Affidavit’ and original


(spoiled/damaged) final mark list, it will take next 10 to 15 working days to process your case
and dispatch the same on your communication address.

8. Kindly attach the payment details along with above said documents.

Find below the address to which the above documents are to be sent.

To,

Evaluation Department
Symbiosis Centre for Distance Learning (SCDL)
Symbiosis Bhavan, 1065-B, Gokhale Cross Road,
Model Colony, Pune – 411 016 (Maharashtra) India,
Tel. – 020 – 66211000 / Fax – 020 – 66211040 / 41

If Student is unable to log in please click to forgot password & fill required details i.e. your Complete
Registration Number and Date of Birth. You will get an email to your personal email id. ( In case, if
your email id is changed in between , do let us know your new email id ) It will take next 4 - 5 working
days to resend the log in and password to your new email id, upon updating it in our records. The
online payment link will be released thereafter.
Procedure of Online payment mode toward issue Only Duplicate Final Mark List.

Only for 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, and 2018 batch

1. Online Payment mode toward issue of Duplicate Final Mark List, to be made of Rs.500/-

2. Documents required in hard copy to be dispatch at ‘SCDL – Pune’ for process of Duplicate
Final Mark List, in case if your Original final mark list is lost / misplaced – kindly follow
the below procedure for the same.

3. Kindly note that for Duplicate Final Mark sheet you have to send us the Student Request Form
along with original copy of Police FIR and ‘Affidavit’
(Note : we do not have specifice formate of ‘Affidavit’ stuent’s are required to check with
concern authority of Notary)

4. Affidavit should be on 50 Rs. stamp paper. Police FIR and Affidavit should be in English
language and not in local language. It is mandatory to send the original copy of Police FIR
Affidavit, duly signed by student and concern authority of Police and Notary.

5. Kindly attach the color photo copy of your pan-card, adhar – card, SCDL –ID card or a pass-
port (any government photo -ID color photo copy) for our necessary verification.

6. After receiving / processing of proper applications / documents Police FIR and‘Affidavit’,


it will take next 10 to 15 working days to process your case and dispatch the same on your
communication address.

7. Kindly attach the payment details along with above said documents.

Find below the address to which the above documents are to be sent.

To,

Evaluation Department
Symbiosis Centre for Distance Learning (SCDL)
Symbiosis Bhavan, 1065-B, Gokhale Cross Road,
Model Colony, Pune – 411 016 (Maharashtra) India,
Tel. – 020 – 66211000 / Fax – 020 – 66211040 / 41

If Student is unable to log in please click to forgot password & fill required details i.e. your Complete
Registration Number and Date of Birth. You will get an email to your personal email id. ( In case, if
your email id is changed in between , do let us know your new email id ) It will take next 4 - 5 working
days to resend the log in and password to your new email id, upon updating it in our records. The
online payment link will be released thereafter.

Process of toward issue of Duplicate Diploma Certificate + Duplicate Final Mark List :-

Only for 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, and 2007.
batch

1. Payment details :- Student is required to send DD of Rs.1500/- toward issue of Duplicate


Diploma Certificate + Duplicate Final Mark List. The DD should be in the name of “The
Director SCDL, Pune and must be payable at Pune branch. Please mention your Complete
Registration Number, Full Name and Purpose on the reverse side/back side of DD.

2 Documents required in hard copy to be dispatch at ‘SCDL – Pune’ for process of Duplicate
Diploma Certificate + Duplicate Final Mark List, in case if student has lost / misplaced his/her
Original diploma certificate and final mark list.

3 Kindly note that, for Duplicate Final Mark List and Duplicate Diploma Certificate you have to
send us application, SRF copy along with Police FIR and Affidavit.
(Note : we do not have specifice formate of ‘Affidavit’ stuent’s are required to check with
concern authority of Notary)

4 Affidavit should be on 50 Rs. stamp paper, duly signed by Notary. Police FIR and Affidavit should
be in English language and not in local language.

5 On receive of proper applications / documents, your case will be processed further, failed on
submitting the proper documents (Police FIR and Affidavit) your case will not be consider for
further requirement

6 It is mandatory to send the original copy of Police FIR and Affidavit, duly signed by student and
concern authority of Police / Notary. Kindly attach the color photo copy of your pan-card, adhar
– card, SCDL –ID card or a pass-port (any government photo -ID color photo copy) for our
necessary verification.
7 After receiving / processing of proper applications / documents, it will take next 10 to 15 working
days to process your case and dispatch the same on your given communication address.

8 Kindly attach the online payment details along with above said documents.

Find below the address to which the above documents are to be sent.

To,

Evaluation Department
Symbiosis Centre for Distance Learning (SCDL)
Symbiosis Bhavan, 1065-B, Gokhale Cross Road,
Model Colony, Pune – 411 016 (Maharashtra) India,
Tel. – 020 – 66211000 / Fax – 020 – 66211040 / 41

Process of toward issue of Only Duplicate Diploma Certificate :-

Only for 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, and 2007.
batch

1 Payment details :- Student is required to send DD of Rs.1000/- toward issue of Only


Duplicate Diploma Certificate. The DD should be in the name of “The Director SCDL, Pune
and must be payable at Pune branch. Please mention your Complete Registration Number,
Full Name and Purpose on the reverse side/back side of DD.

2 Documents required in hard copy to be dispatch at ‘SCDL – Pune’ for process of only
Duplicate Diploma Certificate, in case if student has lost / misplaced his/her Original
diploma certificate.

3 Kindly note that, for only Duplicate Diploma Certificate you have to send us application, SRF
copy along with Police FIR and Affidavit.
(Note : we do not have specifice formate of ‘Affidavit’ stuent’s are required to check with
concern authority of Notary)

4 Affidavit should be on 50 Rs. stamp paper, duly signed by Notary. Police FIR and Affidavit
should be in English language and not in local language.
5 On receive of proper applications / documents, your case will be processed further, failed on
submitting the proper documents (Police FIR and Affidavit) your case will not be consider for
further requirement

6 It is mandatory to send the original copy of Police FIR and Affidavit, duly signed by student
and concern authority of Police / Notary. Kindly attach the color photo copy of your pan-card,
adhar – card, SCDL –ID card or a pass-port (any government photo -ID color photo copy) for
our necessary verification.

7 After receiving / processing of proper applications / documents, it will take next 10 to 15


working days to process your case and dispatch the same on your given communication address.

8 Kindly attach the online payment details along with above said documents.

Find below the address to which the above documents are to be sent.

To,

Evaluation Department
Symbiosis Centre for Distance Learning (SCDL)
Symbiosis Bhavan, 1065-B, Gokhale Cross Road,
Model Colony, Pune – 411 016 (Maharashtra) India,
Tel. – 020 – 66211000 / Fax – 020 – 66211040 / 41

Process of toward issue of Only Duplicate Final Mark List:-

Only for 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, and 2007.
batch

1. Payment details :- Student is required to send DD of Rs.500/- toward issue of Duplicate


Final Mark List. The DD should be in the name of “The Director SCDL, Pune and must be
payable at Pune branch. Please mention your Complete Registration Number, Full Name and
Purpose on the reverse side/back side of DD.

2 Documents required in hard copy to be dispatch at ‘SCDL – Pune’ for process of Duplicate
Final Mark List, in case if your Original final mark list is damage / spoiled – kindly follow
the below procedure for the same.
3 Kindly note that for Duplicate Final Mark sheet you have to send us the Student Request
Form along with original copy of ‘Affidavit’
(Note : we do not have specifice formate of ‘Affidavit’ stuent’s are required to check with
concern authority of Notary)

4 Affidavit should be on 50 Rs. stamp paper. Affidavit should be in English language and not
in local language. It is mandatory to send the original copy of Affidavit, duly signed by
student and concern authority of Notary.

5 Kindly attach the color photo copy of your pan-card, adhar – card, SCDL –ID card or a pass-
port (any government photo -ID color photo copy) for our necessary verification.

6 You are also required to attach your previous Original (spoiled/damaged) final mark list,
along with above said documents for our necessary requirement.

7 After receiving / processing of proper applications / documents ‘Affidavit’ and original


(spoiled/damaged) final mark list, it will take next 10 to 15 working days to process your case
and dispatch the same on your communication address.

8 Kindly attach the payment details along with above said documents.

Find below the address to which the above documents are to be sent.

To,

Evaluation Department
Symbiosis Centre for Distance Learning (SCDL)
Symbiosis Bhavan, 1065-B, Gokhale Cross Road,
Model Colony, Pune – 411 016 (Maharashtra) India,
Tel. – 020 – 66211000 / Fax – 020 – 66211040 / 41

Common questions

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If a student is unable to log in to their SCDL account, they should use the 'forgot password' feature by entering their Complete Registration Number and Date of Birth. An email will be sent to their personal email ID with login details. If the email ID has changed, the student must notify SCDL of the new ID, after which updated login details will be sent within 4-5 working days .

A Police FIR is required when applying for duplicate diploma certificates and final mark lists to verify and document the loss or damage of original documents legally. This ensures authenticity and compliance with the required procedural norms when originals are misplaced or destroyed .

To obtain a transcript for international dispatch, the student must send a demand draft (DD) for Rs.2485/- payable to 'The Director SCDL, Pune,' along with their Complete Registration Number, Full Name, and Purpose on the reverse side of the DD. Additionally, two sets of colored photocopies of the Final Mark List and Diploma Certificate, a Service Request Form (SRF), and any applicable application forms for services like WES/IQAS/ICAS should be included. The documents must be in readable format, and after approval, processing takes approximately 15 to 20 working days .

Students from batches between 1994 and 2007 requesting both a duplicate diploma certificate and final mark list must submit a DD for Rs.1500/- payable to 'The Director SCDL, Pune'. Required documents include an application, SRF, Police FIR, Affidavit signed by a Notary on Rs. 50 stamp paper, and a valid ID photocopy. The documents should be in English. The process, once documents are received, takes 10 to 15 working days .

To receive a transcript dispatched within India, a student must send a DD for Rs.600/- to 'The Director SCDL, Pune.' The DD must include the student's registration number, full name, and purpose. Alongside the DD, two sets of colored photocopies of the final mark list and diploma certificate, a Service Request Form (SRF), and all documents need to be in clear, readable format. Processing time is approximately 15 to 20 working days after receiving the documents .

To obtain a duplicate of a damaged final mark list, the student should pay Rs.500/- via online mode and dispatch a hard copy of the Student Request Form along with an original Affidavit on Rs. 50 stamp paper, signed by a Notary. The exact formatting of the Affidavit is at the student's discretion. A photocopy of a government-issued ID must also be included for verification. Processing takes 10 to 15 working days after receiving the documents .

After submitting the necessary documents such as the Student Request Form, Affidavit, government-issued ID photocopy, and the original damaged final mark list, the processing for a duplicate final mark list takes approximately 10 to 15 working days .

For a duplicate diploma certificate, a student must submit an application along with a Student Request Form (SRF), a Police FIR, and an Affidavit on Rs.50 stamp paper signed by a Notary. The Police FIR and Affidavit must be in English. Additionally, a color photocopy of a government ID is required for verification. The processing of these documents takes approximately 10 to 15 working days once all materials are successfully submitted .

If a student submits damaged or unreadable document copies for a transcript request, these will not be considered for further processing. Only clear and legible copies are accepted, thus unclear submissions could delay or prevent the issuance of the transcript .

The student must apply for a Duplicate Diploma Certificate by making an online payment of Rs.1000/-. They must send a hard copy of the Student Request Form (SRF) along with an Affidavit and a Police FIR, both in English. The Affidavit must be on Rs. 50 stamp paper, signed by a Notary. For verification, a color photocopy of a government-issued ID should be attached. The application will be processed in 10 to 15 working days upon receiving all the required documents .

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