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Focus On Investing in Airbnb Growth and Long-Term Profitability

Focus on growing Airbnb's business by expanding its offerings to provide an end-to-end travel platform. Improve the cost structure and increase asset utilization by enhancing availability, selection, discounts, and income-generating partnerships. Also focus on improving the customer experience through unique experiences, flexible cancellations, superhosts, and a social network to belong anywhere.

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Akshaya Lakshminarasimhan
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143 views2 pages

Focus On Investing in Airbnb Growth and Long-Term Profitability

Focus on growing Airbnb's business by expanding its offerings to provide an end-to-end travel platform. Improve the cost structure and increase asset utilization by enhancing availability, selection, discounts, and income-generating partnerships. Also focus on improving the customer experience through unique experiences, flexible cancellations, superhosts, and a social network to belong anywhere.

Uploaded by

Akshaya Lakshminarasimhan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
  • Strategic Growth Overview: Provides a high-level overview of investing strategies for Airbnb's growth and profitability, detailing core areas such as customer engagement and internal processes.
  • Growth Framework Elements: Outlines the foundational elements needed for growth including Human Capital, Information, and Organization, detailing specific components of each.

Focus on Investing in Airbnb growth and long-

term profitability

Work on creating a world where Focus on creating an end-to-end


anyone can belong anywhere travel platform that will handle every
Perspective
Financial

Improve Cost Increase Asset


Structure Expand Revenue Enhance
Utilization Opportunities Customer Value

Competing Availability Selection based Add an Extra Night Income Partnerships


Superhost
Perspective

Cost of Facilities on the proximity at Discounted Rate Generating


Customer

Safety and Hospitality Social Unique Pay in part Flexible Gig Economy
Insurance
Standards Networking Experiences and now,part Later Cancellations Brand

Product/ Service AttributesO Relationship Image

Operations Customer Innovation Processes Regulatory and Social


Internal Perspective

Management Management Processes

1.Reliable Booking 1.Offering the Host 1. Work building 1.Sustainability


Process Insurance Partnerships to give Practices
2. Low Cost Structure 2. Enhancing the Customer whole trip experience 2. Processes that they
3. Enhancing the safety experience 2. Build more Income care of adhering to the
and Security Standards 3. Bring in more Rare Finds Generating Businesses Local Regulations
4. Help them plan the 4. Introduce Superhost
Learning and Growth
Human Capital lnformation Organization

1. Training the Hosts on Hospitality 1. High Resolution Pictures on the Web 1. Leadership that promotes Gig Economy
Perspective 2. Knowledge transfer on Safety standards 2. Proximity Convenience Search Values.
and Security 3. Improved User Interface 2. Culture that promotes Fun and travel
3. Skills on solving Customer(both Hosts and Guest) 3. Organization Environment that promotes

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