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Quantitative Research in Hospitality

The document discusses quantitative research methods including survey research, correlational research, causal-comparative research, and experimental research. It also addresses quantitative research designs such as experimental designs including true experimental designs and quasi-experimental designs as well as non-experimental designs.
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0% found this document useful (0 votes)
184 views5 pages

Quantitative Research in Hospitality

The document discusses quantitative research methods including survey research, correlational research, causal-comparative research, and experimental research. It also addresses quantitative research designs such as experimental designs including true experimental designs and quasi-experimental designs as well as non-experimental designs.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

MODULE WEEK NO.

4
INITAO College
University Logo Jampason, Initao, Misamis Oriental

College of Hospitality Management


HPC 10: Research in Hospitality 1
2nd Semester of A.Y. 2022-2023

Introduction

In this module, we will be discussing the classification and types of research specifically the
quantitative research. In this module it is thoroughly discuss types of quantitative research as well
as the quantitative research design

Rationale
COURSE MODULE

 The purpose of quantitative research is to generate knowledge and create understanding


about the social world. Quantitative research should answer the need for conducting the
research. Quantitative research objective is to develop and employ mathematical models,
theories, and hypotheses pertaining to phenomena.
Intended Learning Outcomes

At the end of this module, students are expected to:


A. Classify research according to design and methodology
B. Identify the types of research
C. Point out the importance of e-research

Activity

1. Interactive and thorough discussions on the topic.

2. Exercises to enhance the learning of the students.

3. At home Activity that will practice the knowledge that the students acquired through concept
mapping.

Discussion
In the quantitative research, the researcher is concerned with the use of numbers and statistical
analysis. Qualitative research focuses on gaining insights on and an understanding of an individual's
perception of events, Nieswiadomy (2004) cited in Cristobal & Cristobal (2013).
1
MODULE WEEK NO.4
This module also addresses the importance of the use of electronic technologies for research.
E-Research may include the use of technologies for modern and innovative researchers.

CLASSIFICATION OF RESEARCH
According to design and methodology, a research can be qualitative or quantitative in nature.
The first aims to describe, predict and explain. The second aims to explore and describe. There is
also a third type called the mixed-method research (Types of Quantitative Research, n.d.).
Quantitative Research
Quantitative research is a traditional, positivist, scientific method which refers to a general set
order by discipline procedures to acquire information (de Belen, 2015).
According to Cristobal & Cristobal (2013), quantitative research utilizes a deductive reasoning
to generate predictions that are tested in the real world.
It is "systematic". It means that the researcher progresses logically through a series steps
according to a pre-specified plan of action.
COURSE MODULE

Quantitative researchers gather empirical evidence - evidence that is rooted in objective reality
and gathered directly or indirectly through the senses.
Examples of empirical observations are:
1. checking for the presence or absence of skin inflammation;
2. determining the anxiety level of a patient; and
3. measuring the weight of the newborn infant.
The evidence for a study is gathered according to the established plan through structured
instruments. Usually the information gathered in such study is quantitative, ie., numeric information
that results from some type of formal measurement, and is analyzed with statistical procedures.
To assess the quality of quantitative studies, the commonly used is the degree to which
research findings can be generalized to individuals other than those who participated in the study
(Referred to as the generality of the research). It is based on the concepts of manipulation and
control of phenomena and the verification of results validating empirical data. It frequently uses a
deductive or theory-testing approach.

Types of Quantitative Research


Quantitative Research is a type of empirical investigation. It means that the research focuses on
verifiable observation. Most often this type of research is expressed in numbers .A researcher will
represent and manipulate certain observation that they are studying.
There are four basic types of quantitative research, these are:
1. Survey Research
Survey research uses interviews, questionnaires, and sampling to get a sensed
of behavior with intense precision. It allows researchers to judge behavior and then present the
findings in an accurate way. Survey research can be conducted around one group specifically or
used to compare several groups.
2. Correlational Research

2
MODULE WEEK NO.4
Tests for the relationship between two variables. Performing correlational
research is done to establish what the effect of one on the other might be and how that affects the
relationship. The purpose is to use two or more variables to better understand the conditions of
events that we encounter, to predict future conditions and events and correlation does not always
mean causation.
3. Causal-Comparative Research
It looks to uncover a cause and effect relationship. This research is not
conducted between the two groups on each other. They look solely for a statistical relationship
between the two variables it tries to identify, specifically, how the different groups are affected by
the same circumstance. Causal-comparative research involves comparison. The study of two or more
groups is done without focusing on their relations. The use of statistical analysis is engaged to
synthesize the data.
4. Experimental Research
An experimental research is guided specifically by a hypothesis. Sometimes it
can have several hypotheses. A hypothesis is a statement to be proven or disproved.
COURSE MODULE

Quantitative Research Designs


Experimental Designs
This is concerned with cause and effect relationships in which all experimental
studies involve manipulation or control of the independent variables (causes) and measurement of
the dependent variables (effects). Mill, cited in Sevilla 2003 stated that this design utilizes the
principles of research known as the method of difference. This means that the effect of a single
variable applied to the situation can be assessed, and the difference likewise is determined.

In experimental research, the intervening or extraneous variables are not part of the
study but are believed to influence study outcomes. Campbell & Stanley, cited in Nieswiadomy
(2004) labeled these as threats to internal and external validity.
The internal validity is the degree to which changes in the dependent variable can
be attributed to the independent variable. External validity, however, is the degree to which the
changes in the dependent variable can be attributed to the extraneous variables.
Following are types of experimental designs:
True experimental designs
 Pretest-posttest control design
 Posttest only control design
 Solomon four-group
Quasi - experimental designs
 Non-equivalent
 Time series
Pre-experimental designs
 One-shot case study
 One group pretest
 Posttest

3
MODULE WEEK NO.4
Non-experimental Designs
This is a research conducted without manipulation of the independent variable and
random assignment of the participants to group.
De Belen (2015) explained that non experimental research put forward a lot of alternative
explanations for the relationship of the variables under study. It cannot simply conclude the cause
and effect of relationships but offer other explanations. Johnson (2007) cited categories that cannot
be manipulated such as gender, parenting style, learning style, ethnicity, retention in grade and
others.
Following are types of non-experimental designs:
 Action studies
 Comparative studies
 Developmental studies
 Evaluation studies
 Meta-analysis studies
 Methodological studies
 Needs assessment studies
COURSE MODULE

 Secondary analysis studies


 Survey studies

Exercise
Apply Your Knowledge (Review/Discussion Questions)
A. Visit online library. Go to the theses area specifically in the field of Tourism and Hospitality
industry. Use the template to complete the Matrix of Research below.
Matrix of Research
DIMENSIONS
RESEARCHE TITLE OF CLASSIFICATIO TYPES OF PURPOS TIME DATA
R RESEARC N OF RESEARCH RESEARC E COLLECTIO
H H N

TECHNIQUE

Assessment

4
MODULE WEEK NO.4
Read the following abstracts then, answer the question that follow.
Parental Involvement: The Missing Link in Academic Performance, Socializations
and Coping Behavior of Pupils
By: Andrea G. Gatchalian
Abstract
Parental involvement in school settings has been associated with a number of outcomes. The
purpose of this study is to examine the relationships between parental involvement and academic
performance, socialization, and coping behavior of pupils in private elementary schools in Metro Manila.
Data were collected from the parents, teachers, and students studying in private schools to investigate the
predictor variable and the criterion variables. This study utilized a simple linear regression analysis. The
significance was defined by the influence of parental involvement for a more effective academic
performance, socialization and coping behavior.
Questions:
1. What is this type of research, qualitative or quantitative?
2. What is the basic type of this research?
COURSE MODULE

Reflection
Now that you have completed your module for this week. Write a reflection about what you have learned.
Your reflections should include:
(1) your opinion about the lesson
(2) personal experience
(3) evidence to back up your thoughts and/or opinion (APA citation).
Things you can reflect on include the readings for this week, videos, and the discussions. The purpose of this
reflection is to ensure you are processing your thoughts on the course content. This will enhance your
learning and knowledge.
Resources and Additional Resources
Guidebook:
• Beuno, Cababaro et al Research Writing for Business and Hospitality Management
Students 2016
Textbook:
• Almeida, Adelaida et al Research Fundamentals From Concept to Output 2016
Additional Resources:
 Internet sources and studies

Common questions

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Causal-comparative research differs from experimental research in that it seeks to find cause-and-effect relationships by comparing differences between groups without manipulating the independent variable. In contrast, experimental research involves manipulation of the independent variable and uses random assignment to establish causality . The implications for hypothesis testing are significant: while experimental research can provide definitive evidence for causal relationships, causal-comparative research can only suggest potential relationships due to its non-randomized and observational nature. This limits causal claims but offers valid predictions based on observed group differences.

Survey research uses interviews, questionnaires, and sampling to collect precise behavioral data. In the hospitality industry, it allows researchers to judge behaviors regarding guest satisfaction, service quality, and employee engagement by directly gathering data from stakeholders like customers and employees. This data can then be statistically analyzed to present findings that may inform industry trends, improvements in customer experience, or operational efficiencies . This approach helps in understanding and predicting behaviors that are critical for decision-making processes in the hospitality sector.

Experimental research is explicitly designed to establish cause and effect relationships by manipulating independent variables and measuring the effect on dependent variables. This involves controlling extraneous variables to ensure that any observed changes in the dependent variable are due to the manipulation of the independent variable alone. Experimental designs use principles such as the method of difference, allowing researchers to isolate and assess the impact of a single variable under controlled conditions . This rigorous control and manipulation offer a high degree of internal validity, making it a powerful method for testing causal hypotheses.

Correlational research helps predict future conditions and events by examining the relationships between two or more variables. By determining the strength and direction of these relationships, researchers can infer how changes in one variable might predict changes in another. Though correlational research cannot establish causation, it identifies patterns that can suggest potential future trends or conditions. For example, a strong positive correlation between customer satisfaction and return visits in hospitality can predict that enhancing customer satisfaction may lead to increased repeat business .

Electronic technologies play a crucial role in modern research methodologies by enabling innovative data collection, storage, analysis, and dissemination. E-research encompasses various digital tools and platforms that facilitate comprehensive data handling processes, allowing for more efficient and accurate research activities. This is particularly important in fields like hospitality where timely and precise data can significantly affect market positions. Incorporating e-research techniques supports broader access to data, enhances collaboration, and cultivates new research possibilities . Additionally, electronic technologies simplify the management of large datasets commonly encountered in quantitative studies.

The main components of a true experimental design include random assignment, manipulation of the independent variable, and controlled conditions. Random assignment ensures each participant has an equal chance of being placed in any group, reducing potential biases. The manipulation of the independent variable involves deliberately changing a factor to observe its effect on the dependent variable. Controlled conditions keep other potential influences constant to isolate the effect of the independent variable, which is crucial for validly establishing cause-and-effect relationships . These components ensure high internal validity, allowing researchers to make more confident causal claims.

Non-experimental research designs have several limitations, primarily their inability to conclusively establish cause-and-effect relationships due to the absence of manipulation of the independent variable and random assignment of subjects. These designs often lead to alternative explanations for the relationships between variables, which cannot be effectively controlled or isolated . Despite these limitations, non-experimental designs can still provide valuable insights by exploring the associations and patterns within naturally occurring variables, offering descriptive and correlational data that inform further experimental research.

Strategies to address threats to internal validity include controlling extraneous variables through randomization, ensuring consistent conditions across experimental groups, and using blinding methods to minimize biases . For external validity, researchers can employ representative sampling to generalize findings more effectively to other populations, conduct field studies that reflect natural settings, and replicate studies across different contexts to test if outcomes can be generalized beyond the initial study conditions . These strategies enhance the reliability and applicability of quantitative research findings.

Quantitative research methods ensure generalization of research findings primarily through the use of structured instruments and statistical sampling techniques that allow the results to be applicable to broader populations beyond the study sample. By adhering to a systematic approach characterized by clear protocols and reliability measures, quantitative research can efficiently assess population traits and behaviors that result in findings with potential applicability across similar groups or settings . Moreover, the replicable nature of quantitative research design enhances its generalizability as findings can be consistently tested across various contexts.

Quantitative research primarily aims to develop and employ mathematical models, theories, and hypotheses to understand phenomena, focusing on numbers and statistical analysis. It seeks to describe, predict, and explain, often generating new knowledge by testing predictions in the real world through deductive reasoning . In contrast, qualitative research focuses on gaining insights and understanding individuals' perceptions, aiming to explore and describe the dynamics of social interactions . The outcomes of quantitative research are typically numeric and subject to statistical analysis, whereas qualitative research outcomes are descriptive and interpretive.

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