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Tomori Siwes Agbawo - 011734

This technical report outlines the Student Industrial Work Experience Scheme (SIWES) undertaken at John Ogun Automobile, focusing on practical training in automotive maintenance and repair. The internship emphasized hands-on experience with advanced technologies, enhancing skills in diagnostics, servicing, and customer interactions. The report details the company's operations, organizational structure, and the objectives of the SIWES program, highlighting its role in bridging the gap between academic knowledge and industry requirements.

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0% found this document useful (0 votes)
40 views50 pages

Tomori Siwes Agbawo - 011734

This technical report outlines the Student Industrial Work Experience Scheme (SIWES) undertaken at John Ogun Automobile, focusing on practical training in automotive maintenance and repair. The internship emphasized hands-on experience with advanced technologies, enhancing skills in diagnostics, servicing, and customer interactions. The report details the company's operations, organizational structure, and the objectives of the SIWES program, highlighting its role in bridging the gap between academic knowledge and industry requirements.

Uploaded by

saintkroos2019
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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A TECHNICAL REPORT ON

STUDENT INDUSTRIAL WORK EXPERIENCE SCHEME

(SIWES I)

AT

JOHN OGUN AUTOMOBILE

BY:

TOMORI OLALEKAN KAYODE

ENG/19/MEC/00297

SUBMITTED TO:

DEPARTMENT OF MECHANCAL ENGINEERING,

FACULTY OF ENGINEERING,

BAYERO UNIVERSITY, KANO

8TH APRIL TO 8 TH JULY, 2024

1
ABSTRACT

This report presents the outcomes of the Student Industrial Work Experience Scheme

(SIWES) undertaken at John Ogun Automobile, a prominent player in the automotive

industry. The internship provided an immersive experience in various aspects of automobile

maintenance and repair, including diagnostics, routine servicing, and component

replacements. Throughout the internship, hands-on training with advanced automotive

technologies and systems was emphasized, enhancing practical skills and industry

knowledge. Key activities included working on engine overhauls, transmission repairs, and

electrical system troubleshooting, while adhering to the company’s safety and quality

standards. The experience also offered insights into operational workflows, customer

interactions, and the latest industry advancements.

i
CERTIFICATION

I, Tomori Olalekan Kayode. with matriculation number ENG/19/MEC/00297 hereby

declare that I undergo thirteen weeks of Industrial Training Programme at John Ogun

Automobile Ibadan Oyo State and that this report is written by me to the best of the

practical knowledge I gained during the course of the training programme.

ii
DEDICATION

I dedicate this report to Almighty God, To my wonderful family; My dad; Mr Tomori

Adeleke, My mum; Mrs Victoria Tomori, My Sister: Tomori Abosede, Tomori Funmilayo

Ologungbede,, whose steadfast support, love, and encouragement have been my constant

source of strength. I am deeply grateful for their unwavering belief in me and their prayers,

which have guided me throughout this journey. I also wish to extend my sincere thanks to

my mentors and colleagues at John Ogun Automobile for their invaluable guidance and

support. Your expertise and encouragement have significantly enriched my learning

experience and have been crucial to the successful completion of this internship.

iii
ACKNOWLEDGEMENT

I am profoundly grateful to God Almighty for His grace and guidance throughout this SIWES

journey. His blessings have been instrumental in my ability to complete this report and

achieve my goals.

I extend my deepest thanks to my family for their unwavering support, encouragement, and

prayers. Their belief in me has been a pillar of strength and motivation throughout this

experience.

I would also like to express my sincere appreciation to my industrial supervisor, DR

SULEIMON, and the entire team at John Ogun Automobile. Their mentorship, support, and

willingness to share their expertise have greatly enriched my learning experience and

contributed to the successful completion of this internship.

iv
TABLE OF CONTENTS

ABSTRACT................................................................................................................................i

CERTIFICATION.....................................................................................................................ii

DEDICATION..........................................................................................................................iii

ACKNOWLEDGEMENT........................................................................................................iv

CHAPTER ONE........................................................................................................................1

1.1 HISTORY OF STUDENT INDUSTRIAL WORK EXPERIENCE SCHEME

(SIWES).................................................................................................................................1

1.2 OBJECTIVES OF SIWES..........................................................................................2

CHAPTER TWO........................................................................................................................6

2.1 DATA ABOUT THE COMPANY..................................................................................6

2.1.1 NAME OF THE COMPANY.................................................................................6

2.1.2 ADDRESS OF THE COMPANY..........................................................................6

2.1.3 COMMENCEMENT DATE..................................................................................6

2.1.4 ACTIVITIES OF THE COMPANY.....................................................................7

2.2 ORGANIZATIONAL SETUP OF THE COMPANY.....................................................8

2.2.1 ORGANIZATIONAL STRUCTURE...................................................................9

2.3 PROFESSIONAL ETHICS............................................................................................13

2.3.1 CODE OF CONDUCT OF THE COMPANY....................................................14

CHAPTER THREE..................................................................................................................17

v
3.1 ERGONOMICS.............................................................................................................17

3.1.1 HEALTH SAFETY AND ENVIRONMENTAL MANAGEMENT.................17

3.2 PRODUCT/SERVICES.................................................................................................19

3.2.1 TYPES OF SOFTWARES...................................................................................27

CHAPTER FOUR....................................................................................................................29

4.1 WORK CARRIED OUT.....................................................................................29

4.2 PROBLEMS ENCOUNTERED.............................................................................35

4.3 SOLUTIONS TO THE PROBLEMS ENCOUNTERED.....................................36

4.4 ANALYSIS OF THE SOLUTION..........................................................................38

CHAPTER FIVE......................................................................................................................40

5.0 CONCLUSIONS AND RECOMMENDATIONS.........................................................40

REFERENCES...............................................................................................................42

vi
CHAPTER ONE

INTRODUCTION

1.1 HISTORY OF STUDENT INDUSTRIAL WORK EXPERIENCE SCHEME

(SIWES)

The Student Industrial Work Experience Scheme (SIWES) was inaugurated in 1973 by the

Industrial Training Fund (ITF) in Nigeria to address a significant gap between theoretical

knowledge and practical skills among graduates. The initiative was born out of a need to

ensure that students from Nigerian higher education institutions—universities, polytechnics,

and colleges—acquire hands-on experience relevant to their fields of study before entering

the workforce.

Initially, the responsibility for managing SIWES rested solely with the ITF. However, as the

program evolved, oversight expanded to include additional bodies such as the National

Universities Commission (NUC), the National Board for Technical Education (NBTE), and

the National Commission for Colleges of Education (NCCE). These institutions now work

together to ensure that SIWES fulfills its goal of enhancing the practical competencies of

students through structured industry exposure.

SIWES was created to bridge the divide between academic instruction and practical

application. It allows students to undertake industrial training in their field of study for a

period typically ranging from three to six months. This period is crucial for students to apply

their classroom learning in real-world scenarios, gain industry-specific skills, and understand

workplace dynamics.

Over time, SIWES has grown to encompass a wide range of sectors beyond its initial focus

on engineering and technology. The scheme now includes disciplines such as business,

1
healthcare, and the arts, reflecting the expanding needs of various industries and the

broadening scope of academic disciplines.

The success of SIWES is evident in its impact on graduate employability and its role in

aligning educational outcomes with industry requirements. By fostering a closer relationship

between academic institutions and industry, SIWES contributes significantly to producing a

workforce that is well-prepared for the demands of the modern job market.

1.2 OBJECTIVES OF SIWES

1. Industry Exposure:

Immerse students in the working environment and organizational culture of their

chosen field.

Through SIWES, students gain first-hand experience of daily operations, work ethics,

and professional norms within their industry. This exposure helps them understand the

expectations and standards of the industry, making them more adaptable and prepared

for their future careers. It also provides insight into various roles and career paths

available within their field of study.

2. Apply Theoretical Knowledge

Provide students with opportunities to apply the theoretical concepts learned in their

academic coursework to practical, real-world scenarios.

By engaging in hands-on projects and tasks within a professional environment,

students can test and refine their understanding of classroom theories. This real-world

application enhances their comprehension of complex subjects and demonstrates how

2
academic principles are utilized in practical settings, thereby reinforcing their learning

and bridging the gap between theory and practice.

3. Skill Development:

Enhance students' technical competencies and problem-solving abilities

through hands-on experience.

By working directly with industry tools, technologies, and methodologies,

students develop practical skills that are critical for their professional growth.

This experience includes mastering industry-specific software, understanding

advanced techniques, and solving real-world problems, which significantly

boosts their technical proficiency and confidence in their abilities.

4. Professional Growth:

Promote personal and professional development by cultivating essential skills

such as teamwork, communication, and project management.

SIWES provides students with opportunities to work in team settings,

communicate effectively with colleagues, and manage projects. These

experiences are crucial for developing soft skills that are highly valued in the

workplace, such as leadership, time management, and collaborative problem-

solving. Such skills are integral to career success and progression.

5. Collaboration and Networking:

3
Strengthen ties between educational institutions and industry partners,

offering students valuable networking opportunities.

Through SIWES, students interact with professionals, mentors, and peers

within the industry, allowing them to build a network of contacts that can be

beneficial for future career opportunities. Networking with industry experts

also provides students with insights into current trends, challenges, and

innovations, which can inform their career decisions and professional

development.

6. Career Preparation:

Equip students with practical experience and skills crucial for meeting the

demands of their future careers.

SIWES ensures that students are not only familiar with theoretical knowledge

but also with practical skills and industry standards. This preparation includes

understanding workplace dynamics, learning industry-specific best practices,

and gaining experience that enhances their resume. As a result, students are

better positioned to enter the job market with a competitive edge.

7. Promote Adaptability and Resilience:

Help students develop the ability to adapt to various work environments and

handle unexpected challenges.

By working in diverse settings and facing real-world challenges, students

learn to be flexible and resilient. They develop the ability to quickly adjust to

new situations, manage stress, and overcome obstacles, which are essential

4
qualities in today’s rapidly changing work environments. This adaptability

makes them more effective in their roles and better prepared for future career

transitions.

8. Foster Innovation and Creativity:

Encourage students to apply innovative thinking and creative problem-solving

approaches in real-world settings.

SIWES provides students with opportunities to contribute new ideas and

solutions to industry challenges. By working on projects that require creative

thinking and innovation, students enhance their ability to approach problems

from different angles and develop unique solutions. This fosters a mindset of

continuous improvement and innovation, which is valuable in any industry.

9. Enhance Industry Relevance of Curriculum:

Provide feedback from industry experiences to inform and update academic

curricula.

Insights gained from SIWES placements can be used to review and refine

academic programs to better align with industry needs. By integrating

feedback from industry professionals and reflecting on the skills and

knowledge that students acquire during their placements, educational

institutions can ensure that their curricula remain relevant and effectively

prepare students for the evolving job market. This continuous improvement

process helps maintain the quality and applicability of academic programs.

CHAPTER TWO

5
GENERAL PRINCIPLES OF MANAGEMENT

2.1 DATA ABOUT THE COMPANY

Double Gates Technical and Multi-Services LTD is a key player in the automotive and

technical services industry, recognized for its dedication to quality, innovation, and

customer satisfaction. Founded with a focus on excellence, Double Gates is committed to

keeping your vehicles and equipment in top condition throughout their lifespan. Our

extensive range of repair and maintenance services are tailored to address diverse technical

needs, ensuring reliable solutions for smooth and efficient operations. With state-of-the-art

service centers staffed by highly skilled technicians, we utilize advanced diagnostic tools

and high-quality parts to provide exceptional repair services.

2.1.1 NAME OF THE COMPANY

The name of the company is DOUBLE GATES TECHNICAL AND MULTI SERVICES

LTD

2.1.2 ADDRESS OF THE COMPANY

The company is situated at Mns Plaza, 1 Heartland Way, Effurun/Sapele Road, Effurun,
Delta State

2.1.3 COMMENCEMENT DATE

JOHN OGUN AUTOMOBILE has been driving automotive innovation and excellence

since its founding 18 years ago, establishing a strong presence and reputation in the

industry.

6
2.1.4 ACTIVITIES OF THE COMPANY

1. Diagnostic Services: The repair process begins with thorough diagnostics to

accurately identify any issues with any vehicle. Using the latest diagnostic equipment,

John Ogun Automobile assess engine performance, transmission health, and

electronic systems to pinpoint problems and recommend the best course of action.

2. Engine Repair and Overhaul: They provide expert engine repair and overhaul

services to address issues such as poor performance, unusual noises, or decreased fuel

efficiency. John Ogun Automobile technicians are skilled in repairing and rebuilding

engines to restore them to optimal condition.

3. Transmission Services: If Vehicle experiencing shifting problems, slipping, or

unusual noises, our transmission repair services are designed to handle both automatic

and manual transmissions. They perform thorough inspections and repairs to ensure

smooth and reliable operation.

4. Brake System Repair: Safety is paramount, and Their brake repair services ensure

that Vehicle braking system performs effectively. They handle brake pad

replacements, rotor resurfacing, and brake fluid flushes to maintain optimal braking

performance and safety.

5. Suspension and Steering Repairs: Their suspension and steering repair services

address issues such as poor handling, vibrations, or uneven tire wear. They repair or

replace components such as shocks, struts, ball joints, and tie rods to restore vehicle

stability and comfort.

6. Electrical System Repair: Modern vehicles have complex electrical systems. John

Ogun Automobile technicians are equipped to diagnose and repair issues related to the

battery, alternator, starter, and wiring, ensuring that all electrical components function

correctly.

7
7. Air Conditioning and Heating Repairs: They provide repair services for vehicle’s

air conditioning and heating systems to ensure comfort in all weather conditions.

Services include refrigerant recharging, compressor repairs, and heater core

replacements.

8. Exhaust System Repair: The exhaust system repair services address issues such as

noisy mufflers, emissions problems, or exhaust leaks. They ensure that the exhaust

system operates efficiently and meets environmental standards.

9. Body and Collision Repairs: After an accident or collision, the body repair services

restore vehicle’s appearance and structural integrity. They handle everything from

minor dents and scratches to major collision damage, ensuring high-quality repairs

and paintwork.

10. Preventive Maintenance: In addition to repairs, they offer preventive maintenance

services to keep vehicle in top condition. This includes oil changes, fluid checks, filter

replacements, and tire rotations to prevent issues before they arise.

2.2 ORGANIZATIONAL SETUP OF THE COMPANY

The organizational structure of MAG Technologies Systems LTD is designed to ensure

efficient operations, clear lines of responsibility, and effective communication across all

levels. The company’s setup includes the following key positions: Chief Executive Officer

(CEO), General Manager, Admin Manager, Chief Regional Marketing Officer, Accountant,

Project Manager, Project Analyst, Technical Support Specialist, Clerk, and Receptionist

8
2.2.1 ORGANIZATIONAL STRUCTURE

1. Executive Management Team:

 Chief Executive Officer (CEO) - John Ogun:

 Role: Oversees the overall strategic direction and operations of the company.

Responsible for major decision-making, setting corporate goals, and

representing the company in high-level engagements.

 Responsibilities: Strategic planning, business development, stakeholder

relations, and corporate governance.

 Chief Operating Officer (COO):

 Role: Manages day-to-day operations across various departments, ensuring

smooth and efficient processes.

 Responsibilities: Operational efficiency, production management, quality

control, and process optimization.

 Chief Financial Officer (CFO):

 Role: Oversees the financial health of the company, including budgeting,

financial planning, and risk management.

 Responsibilities: Financial reporting, investment strategy, cost management,

and financial forecasting.

 Chief Technology Officer (CTO):

 Role: Drives the company’s technological innovation and oversees the

development of new automotive technologies.

 Responsibilities: Research and development, technology strategy, product

innovation, and technology integration.

9
2. Key Divisions:

 Production and Manufacturing:

 Head of Production: Manages the manufacturing process, including

assembly line operations and quality assurance.

 Responsibilities: Production planning, resource allocation, supply chain

management, and adherence to safety standards.

 Research and Development (R&D):

 Head of R&D: Leads the development of new vehicle models and

technologies.

 Responsibilities: Conducting research, developing prototypes, testing new

technologies, and implementing innovations.

 Sales and Marketing:

 Head of Sales and Marketing: Oversees marketing strategies, sales

operations, and customer relationship management.

 Responsibilities: Market analysis, promotional campaigns, dealership

network management, and customer engagement.

 Customer Service and Support:

 Head of Customer Service: Ensures high-quality customer support and

satisfaction.

 Responsibilities: Handling customer inquiries, providing after-sales support,

managing service centers, and overseeing warranty services.

 Finance and Accounting:

 Head of Finance and Accounting: Manages financial operations and

accounting functions.

10
 Responsibilities: Financial reporting, budgeting, accounting, and financial

compliance.

 Human Resources (HR):

 Head of HR: Oversees recruitment, employee relations, and organizational

development.

 Responsibilities: Talent acquisition, training and development, employee

benefits, and compliance with labor laws.

 Logistics and Supply Chain:

 Head of Logistics and Supply Chain: Manages the procurement of materials

and distribution of finished vehicles.

 Responsibilities: Supplier management, inventory control, distribution

logistics, and supply chain optimization.

3. Regional and Divisional Heads:

 Regional Managers:

 Role: Oversee operations and sales in specific geographic regions.

 Responsibilities: Regional strategy implementation, dealership management,

and market development.

 Divisional Heads:

 Role: Manage specific divisions such as electric vehicles or commercial

vehicles.

 Responsibilities: Division-specific strategy, product development, and market

penetration.

11
4. Committees:

 Product Development Committee:

 Role: Focuses on the development and enhancement of vehicle models and

features.

 Responsibilities: Reviewing product designs, assessing market needs, and

ensuring alignment with corporate strategy.

 Quality Assurance Committee:

 Role: Ensures that all products meet quality standards before reaching the

market.

 Responsibilities: Conducting quality checks, managing compliance with

industry standards, and addressing quality issues.

 Sustainability Committee:

 Role: Oversees the company’s sustainability initiatives and environmental

impact.

 Responsibilities: Implementing green practices, monitoring environmental

performance, and promoting sustainable development.

12
ORGANIZATIONAL CHART OF THE COMPANY

CEO

CHIEF OPERATING
OFFICER

CHIEF FINANCIAL
OFFICER

HEAD OF
CHIEF
HEAD OF SALES CUSTOMER HEAD OF HUMAN REGIONAL SUSTAINABILITY
TECHNOLOGY DIVISIONAL HEAD
AND MARKETING SERVICE AND RESOURCES MANAGER COMMITTEE
OFFICER
PRODUCT

Fig. 2.1: The Organizational Chart of the Company

2.3 PROFESSIONAL ETHICS

John Ogun Automobile is committed to upholding the highest standards of ethical conduct

and professionalism in all aspects of its operations. Our Code of Conduct outlines the core

principles and expectations for employees, partners, and stakeholders. This Code serves as

a fundamental guideline to ensure that our actions consistently reflect our core values of

integrity, respect, and responsibility.

13
2.3.1 CODE OF CONDUCT OF THE COMPANY

1. Integrity:

 Commitment: They are dedicated to honesty and transparency in all the business

dealings. Integrity is at the heart of their interactions with customers, suppliers, and

colleagues.

 Practice: They ensure that their business practices are truthful and their

communications are clear and accurate. They avoid any form of misrepresentation and

uphold the truth in all aspects of their operations.

2. Respect:

 Commitment: They foster a respectful work environment that values diversity and

treats everyone with dignity.

 Practice: They are committed to fair treatment and inclusivity in their hiring

practices, employee relations, and customer interactions. They respect the rights and

opinions of others and work to create a positive and supportive workplace.

3. Responsibility:

 Commitment: They take responsibility for their actions and decisions, and hold

ourselves accountable for maintaining ethical standards.

 Practice: They ensure that the business practices are compliant with all relevant laws

and regulations. We take proactive steps to address and rectify any issues that arise

and encourage a culture of accountability within the organization.

14
4. Compliance and Legal Adherence:

 Commitment: They comply with all applicable laws, regulations, and industry

standards.

 Practice: They regularly review and update their policies to ensure they meet legal

requirements and best practices. Employees are trained to understand and adhere to

these regulations in their day-to-day work.

5. Confidentiality and Data Protection:

 Commitment: They are dedicated to protecting sensitive information and

maintaining confidentiality.

 Practice: They implement robust data protection measures to safeguard customer and

company information. Access to confidential information is restricted and monitored

to ensure that it is only available to those who need it.

6. Fair Business Practices:

 Commitment: They engage in fair and ethical business practices, avoiding conflicts

of interest and unfair competition.

 Practice: They maintain transparency in their business dealings and strive to ensure

fairness in all their transactions and relationships. They do not engage in bribery,

corruption, or any other unethical practices.

7. Environmental Stewardship:

 Commitment: They are committed to sustainable and environmentally responsible

practices.

15
 Practice: They incorporate environmentally friendly practices into their

manufacturing processes and strive to minimize their environmental footprint. They

adhere to environmental regulations and continuously seek ways to improve our

sustainability efforts.

8. Ethical Leadership:

 Commitment: Their leadership team exemplifies ethical behavior and fosters a

culture of integrity.

 Practice: Leaders are expected to model ethical conduct and support a culture where

ethical behavior is encouraged and rewarded. They play a key role in promoting and

upholding their ethical standards.

9. Reporting and Addressing Concerns:

 Commitment: They provide mechanisms for reporting unethical behavior and

address concerns promptly.

 Practice: Employees and stakeholders are encouraged to report any ethical concerns

or violations through established channels. We investigate all reports thoroughly and

take appropriate actions to resolve issues and prevent recurrence.

10. Continuous Improvement:

 Commitment: They are dedicated to continuous improvement in our ethical practices

and standards.

 Practice: They regularly review and enhance their Code of Conduct and ethics

programs. Feedback from employees and stakeholders is used to improve our

practices and ensure ongoing adherence to their ethical commitments.

16
CHAPTER THREE

3.1 ERGONOMICS

Ergonomics plays a crucial role in ensuring a productive and safe work environment. The

company is committed to integrating ergonomic principles into its operations to enhance

employee well-being, optimize performance, and reduce the risk of work-related injuries.

By focusing on ergonomic design and practices, John Ogun Automobile aims to create a

workspace that supports both the physical comfort and professional efficiency of its staff.

3.1.1 HEALTH SAFETY AND ENVIRONMENTAL MANAGEMENT

1. Workspace Design:

Workstations are meticulously designed with adjustability in mind. Employees have

access to ergonomic chairs, height-adjustable desks, and customizable monitor

mounts, which help in accommodating different body types and preferences. This

flexibility ensures that employees can maintain optimal posture and minimize

physical discomfort throughout the workday.

2. Work Practices:

 Scheduled Rest Breaks: Regular lunch and rest breaks are implemented to allow

employees to recharge and engage in physical activity. These breaks are essential for

alleviating fatigue and preventing burnout, promoting both physical and mental well-

being.

 Health Monitoring: The company supports the adoption of health-conscious

practices such as periodic stretching exercises and ergonomic workshops. Employees

17
are encouraged to participate in these activities to enhance their overall health and

productivity.

3. Environment:

The work environment is equipped with advanced lighting systems designed to

minimize glare and ensure optimal visibility. This approach helps to prevent eye

strain and creates a comfortable work setting that supports sustained focus.

Effective temperature regulation and proper ventilation systems are in place to

maintain a comfortable working environment. These systems help in controlling

indoor climate and ensuring good air quality, contributing to a healthier workplace.

Additional HSE Initiatives:

4. Safety Measures:

 Comprehensive Safety Training: Employees undergo thorough safety training

programs that cover emergency response procedures, proper use of safety equipment,

and hazard recognition. Regular safety drills are conducted to ensure preparedness

and reinforce safety protocols.

 Accident Prevention: The company implements rigorous safety measures, including

clear signage, safety barriers, and routine inspections to prevent accidents and ensure

a safe working environment.

5. Environmental Stewardship:

 Green Initiatives: John Ogun Automobile is dedicated to reducing its environmental

impact through sustainable practices. Initiatives include recycling programs, energy-

18
efficient technologies, and waste management strategies aimed at minimizing the

company’s ecological footprint.

 Resource Efficiency: The company focuses on optimizing the use of resources such

as water and energy. Efforts are made to implement resource-saving measures and

adopt environmentally friendly technologies.

3.2 PRODUCT/SERVICES

1. Brake System Repairs:

 Brake Pads: Brake pads are the components that press against the brake rotors to

create friction and slow down the vehicle. Over time, they wear out and need to be

replaced.

Fig. 3.1: Brake pad

 Brake Rotors: Rotors are the discs that the brake pads clamp down on. They can

become worn or warped, requiring resurfacing or replacement.

19
Fig. 3.2: Brake Rotor

 Brake Calipers: Calipers house the brake pads and pistons. They apply pressure to

the brake pads. If calipers are faulty, they may need to be rebuilt or replaced.

Fig. 3.3: Brake Caliper

 Brake Fluid: Brake fluid transfers force from the brake pedal to the brake pads. It

absorbs moisture over time, which can reduce braking performance, so it needs to be

checked and replaced periodically.

2. Suspension System Repairs:

 Shock Absorbers: These dampen the impact of road irregularities to ensure a smooth

ride. Worn shocks can lead to poor handling and increased tire wear.

20
Fig. 3.4: Shock Absorber

 Struts: Struts combine shocks with other suspension components. They support the

vehicle’s weight and affect alignment. Faulty struts can cause noise and handling

issues.

Fig. 3.5: Strut

 Springs: Springs support the vehicle’s weight and absorb shock. They can sag or

break over time, affecting ride quality and vehicle height.

21
Fig. 3.6: Springs

 Control Arms: These connect the vehicle’s frame to the suspension and allow for

wheel movement. Worn bushings or joints in control arms can lead to poor alignment

and handling.

Fig. 3.7: Control Arm

3. Battery Replacement and Testing:

 Battery Replacement: Car batteries have a limited lifespan and need to be replaced

when they fail or cannot hold a charge. The process involves removing the old battery

and installing a new one.

22
Fig. 3.8: Battery Replacement

 Battery Testing: Testing involves checking the battery’s charge level, voltage, and

overall health to ensure it’s performing optimally. It also includes checking the

alternator and charging system to prevent future issues.

4. Fuel System Cleaning:

 Fuel Injectors: These spray fuel into the combustion chamber. Over time, they can

become clogged, affecting engine performance and fuel efficiency. Cleaning involves

using a special solvent to remove deposits.

Fig. 3.9: Fuel Injector

23
 Fuel Pump: The fuel pump sends fuel from the tank to the engine. It can become

clogged or fail, leading to poor engine performance. Replacing it involves removing

the old pump and installing a new one.

Fig. 3.10: Fuel Pump

 Fuel Lines: These transport fuel from the tank to the engine. Cleaning or replacing

them may be necessary if they become clogged or damaged.

5. Alignment Services:

 Misalignment can lead to uneven tire wear, poor handling, and reduced fuel

efficiency.

 Wheel Alignment: This involves adjusting the angles of the wheels so that they are

perpendicular to the ground and parallel to each other. Proper alignment ensures that

the vehicle handles correctly and the tires wear evenly.

 Toe, Camber, and Caster Angles: Alignment services adjust these angles:

o Toe: The angle of the wheels when viewed from above.

o Camber: The angle of the wheels when viewed from the front.

o Caster: The angle of the steering axis when viewed from the side.

24
6. Engine Cranes: They are equipment use in the workshops to lift heavy loads. They

are mostly use to remove or install gasoline or diesel engine from the vehicle at

repairing process. It uses heavy cantilever structure to hold the engine on air so that

the technician can carefully connect or disconnect the fragile host on the engine from

the frame of the car. At the end of the boom there is a grab hook where lifting chains,

slings or a load leveler can be attached for lifting purposes. The engine crane is

commonly used in combination with the engine stand so that the removed engine can

be rotated in mid-air to provide access to underside surfaces of the engine.

The engine crane is also a simple that can be operated by anybody in the workshop,

ranging from the chairman/CEO to the junior technicians.

Figure 3.11: Engine


Cranes

7. Multimeter: The essential tool for electrical diagnosis and troubleshooting is the

multimeter. It will allow you to measure Voltage, Resistance and Amperage.

Extremely useful to check batteries, fuses, work on car audio.

25
The multimeter is a simple equipment that can be operated by the chairman, senior

electrician, and some of the junior technicians in the workshop.

Figure 3.12:
Multimeter

8. Battery Booster Cable: Battery booster Cable also known as a jump start is a method

of starting a vehicle with a discharge or dead battery. A temporary connection is made

to the battery of another vehicle, or to some other external power source. The external

supply of electricity recharges the discharge vehicle's battery and provides some of

the power needed to crank the engine. Once the vehicle has been started, its normal

charging system will be restored.

Battery Booster Cable is a simple equipment that can be operated by the chairman,

senior electrician, and some of the junior technicians in the workshop.

Figure 3.13: Battery


Booster Cable

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9. Exhaust System Repairs:

 Muffler Replacement: The muffler reduces engine noise. If it becomes damaged or

corroded, it may need to be replaced to maintain proper noise levels and emissions

control.

 Catalytic Converter Replacement: This component reduces harmful emissions from

the exhaust gases. A failing catalytic converter can lead to increased emissions and

reduced engine performance.

 Exhaust Pipe Repairs: Exhaust pipes can develop leaks or rust. Repairing or

replacing damaged pipes ensures that the exhaust gases are properly directed away

from the vehicle and reduces noise.

3.2.1 TYPES OF SOFTWARES

At John Ogun Automobile, a company specializing in automotive services and repair, Here

are Four types of software that a company use:

1. Diagnostic Software

 Launch X431

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 Function: These tools are used for diagnosing vehicle issues by interfacing with the

car’s onboard computer systems. They can read and clear trouble codes, perform

system diagnostics, and provide detailed information on various vehicle systems such

as engine, transmission, and ABS.

2. Automotive Repair Management Software

 Shop-Ware

 Function: This software helps manage repair orders, track service history, schedule

appointments, and handle billing. It often includes features for inventory

management, customer communication, and workflow management to streamline

repair shop operations.

3. Parts Inventory Management Software

 RO Writer

 Function: Used to manage parts inventory, track stock levels, order parts, and

manage suppliers. This software helps ensure that the right parts are available when

needed and can assist in optimizing inventory levels.

4. Customer Relationship Management (CRM) Software

 Customer Link

 Function: This software is used to manage customer interactions, track service

history, follow up on customer inquiries, and handle marketing campaigns. It helps

improve customer service and maintain strong relationships with clients.

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CHAPTER FOUR

INDUSTRIAL EXPERIENCE AND PROBLEM

4.1 WORK CARRIED OUT

1. Oil and Filter Changes

Engine oil lubricates and cools engine components, reducing friction and wear. Over

time, oil breaks down and becomes contaminated. Changing the oil and filter removes

the old oil and replaces it with fresh oil, helping to keep the engine clean and running

smoothly. This service is critical for preventing engine damage and maintaining

performance.

2. Brake System Repairs

The brake system is essential for vehicle safety. Replacing brake pads is necessary

when they become worn thin, as they are crucial for stopping the vehicle. Rotors,

which the brake pads press against, can also become worn or warped and may need

resurfacing or replacement. Calipers, which house the brake pads and apply pressure

29
to the rotors, might also need repair or replacement. Flushing and replacing brake

fluid ensures that the brake system remains responsive and effective.

Fig. 4.1: Oil and Filter Changes

3. Suspension Repairs

 The suspension system includes components like shocks, struts, and control arms that

support the vehicle’s weight and provide a smooth ride by absorbing road impacts.

Worn suspension parts can lead to poor handling and a rough ride. Replacing these

components and performing wheel alignments ensures that the vehicle handles

properly and rides comfortably, and helps prevent uneven tire wear.

4. Engine Diagnostics

Engine diagnostics involve using specialized tools to connect to the vehicle’s onboard

computer system. This process retrieves trouble codes that indicate specific problems

or malfunctions within the engine or related systems. Diagnosing these issues

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accurately helps in identifying necessary repairs or adjustments to restore engine

performance and efficiency.

Fig. 4.2: Diagnoses on a car Engine

5. Transmission Services

The transmission system is responsible for changing gears to provide different speeds

and power levels. Regularly changing transmission fluid is important for maintaining

smooth shifting and prolonging the life of the transmission. If the transmission

experiences issues such as slipping or hard shifting, it may need repair or a rebuild to

restore proper function and prevent further damage.

6. Air Conditioning (AC) Services

The AC system cools and dehumidifies the air inside the vehicle. Over time, the

refrigerant level can drop or components such as the compressor and condenser can

fail. Recharging the refrigerant restores the system’s ability to cool the air. Repairing

or replacing faulty components ensures the AC system operates efficiently, providing

comfort during driving.

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7. Battery Replacement and Electrical Repairs

The battery supplies electrical power to start the engine and run electrical systems. If

the battery is weak or fails, the vehicle may not start. Replacing the battery ensures

reliable starting. Electrical repairs might involve fixing alternators (which charge the

battery while the engine runs) or starter motors (which initiate engine start-up), and

addressing any wiring issues to maintain overall electrical system function.

8. Exhaust System Repairs

The exhaust system channels exhaust gases away from the engine and reduces noise.

Components like the muffler, catalytic converter, and exhaust pipes can rust or

become damaged. Replacing these parts is essential for maintaining proper noise

levels and reducing harmful emissions. Ensuring the exhaust system is intact also

prevents dangerous gases from entering the vehicle’s cabin.

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Fig. 4.3: Exhaust Pipe

Fig. 4.4: Exhaust System

9. Fuel System Maintenance

The fuel system delivers fuel from the tank to the engine for combustion. Over time,

fuel injectors can become clogged, and fuel filters can get dirty. Cleaning fuel

injectors ensures proper fuel atomization and combustion. Replacing the fuel filter

prevents contaminants from entering the engine. Repairing or replacing the fuel pump

maintains adequate fuel pressure for optimal engine performance.

10. Cooling System Repairs

The cooling system regulates the engine’s temperature to prevent overheating.

Components such as the radiator, water pump, and thermostat play crucial roles in

maintaining proper engine temperature. Replacing or repairing these parts, and

flushing the coolant system to remove debris and old coolant, helps prevent

overheating and engine damage.

11. Bodywork and Collision Repairs

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Bodywork involves repairing damage to the vehicle’s exterior, such as dents and

scratches from accidents or minor impacts. Replacing or repairing body panels and

repainting them restores the vehicle’s appearance and structural integrity. This work

helps maintain the vehicle’s aesthetic and resale value.

12. Pre-Purchase Inspections

Before buying a used vehicle, a thorough inspection is conducted to assess its overall

condition. This includes checking the engine, transmission, brakes, suspension, and

body for any signs of wear or damage. This service helps potential buyers make

informed decisions and avoid purchasing vehicles with hidden issues.

13. Interior Detailing and Repairs

Interior detailing involves deep cleaning of the vehicle’s interior, including

upholstery, carpets, and dashboards. It removes dirt, stains, and odors, restoring the

interior to a like-new condition. Repairs might include fixing or replacing damaged

seats, trim, or other interior components.

14. Vehicle Customization and Upgrades

Customization and upgrades enhance the vehicle’s performance, appearance, and

functionality. This can include installing aftermarket accessories such as new wheels

or a premium sound system, tuning the engine for better performance, or upgrading

navigation and entertainment systems.

15. Routine Maintenance Checks

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Routine maintenance checks involve regular tasks such as rotating tires, checking and

topping off fluid levels, and inspecting various vehicle components. These checks

help ensure that the vehicle remains in good condition, prevents unexpected

breakdowns, and extends the vehicle’s lifespan.

4.2 PROBLEMS ENCOUNTERED

During my internship at John Ogun Automobile, I encountered several challenges that

provided valuable learning experiences. Below is a detailed account of these problems and

the solutions implemented:

1. Diagnostic Tool Limitations

Outdated or incompatible diagnostic tools caused difficulties in accurately diagnosing

issues with newer vehicle models.

2. Parts Availability

Specific parts required for repairs were sometimes not readily available, leading to delays in

completing repairs.

3. Communication Gaps

There were occasional misunderstandings between the service team and customers

regarding repair needs, costs, and timelines.

4. Managing Workload During Peak Times

35
During busy periods, the workshop struggled to manage the increased workload, impacting

service quality and repair turnaround times.

5. Technician Training and Skill Gaps

There were noticeable skill gaps among technicians, particularly in handling newer

technologies and advanced repair techniques.

6. Quality Control Issues

Inconsistent quality of repairs and services occasionally led to rework and customer

complaints.

7. Inventory Management Challenges

Managing parts inventory was challenging due to fluctuations in demand, leading to

overstocking or stockouts.

8. Customer Payment Issues

There were occasional issues with payment processing, including delays and discrepancies.

9. Customer Expectations Management

Diverse customer expectations regarding service quality, cost, and turnaround time were

challenging to manage.

4.3 SOLUTIONS TO THE PROBLEMS ENCOUNTERED

1. Diagnostic Tool Limitations

Collaborated with senior technicians to use alternative diagnostic methods and suggested

investing in updated diagnostic equipment.

36
2. Parts Availability

Assisted in improving the inventory management system by documenting frequently used

parts and monitoring stock levels to anticipate needs more effectively.

3. Communication Gaps

Streamlined communication processes by implementing clearer protocols for explaining

repair needs and costs, and provided regular updates to customers.

4. Managing Workload During Peak Times

Assisted in reorganizing the workflow, prioritized urgent repairs, and implemented a more

efficient scheduling system to manage peak times better.

5. Technician Training and Skill Gaps

Proposed a training program focused on emerging technologies and advanced diagnostic

techniques and encouraged attending workshops and training sessions.

6. Quality Control Issues

Contributed to developing a robust quality control checklist and procedure to ensure repairs

met quality standards before vehicles were returned.

7. Inventory Management Challenges

Assisted in implementing an inventory tracking system that provided real-time data on parts

usage and stock levels, improving inventory management.

37
8. Customer Payment Issues

Improved payment processing procedures by ensuring accurate transaction recording,

promptly reconciling discrepancies, and suggesting a more reliable payment system.

9. Customer Expectations Management

Created clear communication guidelines for setting and managing customer expectations,

providing regular updates, and aligning service delivery with customer expectations.

4.4 ANALYSIS OF THE SOLUTION

As students, stepping into the professional world for the first time can be daunting. The

uncertainty of whether the chosen field aligns with one's course of study, the unfamiliarity

with industry expectations, and the pressure to find a meaningful internship are significant

challenges. My journey into Automobile, a branch of Mechanical engineering, exemplifies

these struggles. The initial uncertainty about whether Automobile was a recognized part of

Mechanical engineering, and the effort required to adapt to this new field, were particularly

taxing. Seeking guidance from my level coordinator was a crucial step in navigating these

challenges, but not every student may have the foresight or opportunity to seek such

guidance independently.

Below is the list of the proposed solutions:

Proposed Solutions for Addressing these Challenges

1. Enhanced Career Counseling and Industry Insights

 Description: Provide students with comprehensive career counseling that

includes detailed insights into how their academic background aligns with

38
various industries, including the automobile sector. This counseling should

cover industry-specific technologies and career paths.

 Implementation: Establish dedicated career services that offer workshops and

one-on-one counseling to help students understand the integration of their

studies with industry requirements. Include industry professionals in these

sessions to provide practical insights and answer student queries.

2. Internship and Industry Partnership Programs

 Description: Develop and strengthen partnerships between educational

institutions and the automobile industry to facilitate meaningful internships

and hands-on experiences. These partnerships should focus on bridging the

gap between academic learning and industry practice.

 Implementation: Collaborate with automotive companies to create internship

programs that offer students real-world experience. These programs should be

designed to align with students’ academic backgrounds and career interests,

providing valuable exposure to industry practices and technologies.

3. Industry-Specific Training and Workshops

 Description: Offer specialized training and workshops that focus on industry-

specific tools, technologies, and practices relevant to the automobile sector.

This training should be designed to complement academic learning and

prepare students for real-world applications.

 Implementation: Organize workshops and training sessions in collaboration

with industry experts. These sessions should cover topics such as automotive

diagnostics, in-car network systems, and the latest technological advancements

in the automotive industry. Provide hands-on opportunities for students to

practice and apply their knowledge.

39
CHAPTER FIVE

5.0 CONCLUSIONS AND RECOMMENDATIONS

CONCLUSIONS

The SIWES program serves as a crucial link between theoretical academic learning and

practical industry experience for all engineering students. It offers an invaluable

opportunity for students to apply classroom knowledge in real-world settings, fostering a

deeper understanding of their chosen fields. Despite the inherent challenges, such as

adjusting to new professional environments and the steep learning curves associated with

specific industries, the benefits of the SIWES program are profound. The experiences

gained during internships enhance students' skills, boost their confidence, and prepare them

for the demands of the engineering profession.

The SIWES program at John Ogun Automobile significantly contributed to the

development of both technical and professional skills. The practical experience gained in

diagnosing and repairing automotive systems complemented theoretical knowledge from

academic studies. Exposure to industry-standard practices and real-world challenges has not

only deepened the understanding of automotive engineering but also honed problem-

solving abilities and adaptability. This experience has effectively prepared the student for a

career in the automotive sector, equipping them with the practical skills and industry insight

necessary for future success.

RECOMMENDATIONS

1. Pre-Internship Preparatory Programs:

40
Implementing preparatory programs that equip students with the necessary knowledge

and skills before their internships can bridge the gap between academic learning and

practical application. These programs could include workshops, online courses, and

simulations that provide a foundational understanding of industry expectations and

practices.

2. Feedback and Continuous Improvement:

Universities should establish a feedback mechanism where students can share their

internship experiences. This feedback can be used to continuously improve the

SIWES program, ensuring it remains relevant and beneficial. By addressing any gaps

or challenges identified by students, universities can enhance the overall effectiveness

of the program.

41
REFERENCES

1. Aderonke, A. (2012). Student Industrial Work Experience Scheme (SIWES) in

Nigeria: Problems and Prospects. Mediterranean Journal of Social Sciences, 3(1), 23-

28.

2. Adeyemi, T. O., & Uko-Aviomoh, E. E. (2004). Effective Technological

Development Through SIWES. Journal of Industrial Teacher Education, 40(1), 27-

42.

3. National Board for Technical Education (NBTE). (2011). Revised Guidelines for

SIWES Implementation in Nigerian Polytechnics. Kaduna: NBTE.

4. Oladejo, M. A. (2014). The Impact of Industrial Training on Students’ Academic

Performance. European Journal of Business and Management, 6(30), 55-62.

5. Suleiman, Y. (2015). Challenges and Prospects of SIWES in Developing Employable

Skills Among Business Education Students in Nigerian Universities. Journal of

Education and Practice, 6(32), 85-89.

6. JOHN OGUN AUTOMOBILE’s CEO, workers and other interns personnels

7. https://www.google.com/imgres?q=fuel%20pump&imgurl=https%3A%2F

%2Fm.media-amazon.com%2Fimages%2FI

%2F61Rpj0vTgZL.AC_SL1419.jpg&imgrefurl=https%3A%2F%2F2.zoppoz.workers.dev%3A443%2Fhttps%2Fwww.u-

buy.com.ng%2Fproduct%2FO9CDGEW-electric-fuel-pump-12v-universal-low-

pressure-12-volt-inline-fuel-pump-for-lawn-mower-carburetor-gas-diesel-engine-

2-5-4-

psi&docid=bw8MiwR4N5pRZM&tbnid=HsC199l78WmCJM&vet=12ahUKEwj

dosDdi-

qHAxWPWUEAHcygCwsQM3oECGwQAA..i&w=1336&h=939&hcb=2&ved=2

ahUKEwjdosDdi-qHAxWPWUEAHcygCwsQM3oECGwQAA

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