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Site Reliability Engineering: How Google Runs Production Systems
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The overwhelming majority of a software system's lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems?
In this collection of essays and articles, key members of Google's Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You'll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient―lessons directly applicable to your organization.
This book is divided into four sections:
- Introduction―Learn what site reliability engineering is and why it differs from conventional IT industry practices
- Principles―Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE)
- Practices―Understand the theory and practice of an SRE's day-to-day work: building and operating large distributed computing systems
- Management―Explore Google's best practices for training, communication, and meetings that your organization can use
- ISBN-10149192912X
- ISBN-13978-1491929124
- Edition1st
- PublisherO'Reilly Media
- Publication dateMay 10, 2016
- LanguageEnglish
- Dimensions7.25 x 1.25 x 9.25 inches
- Print length550 pages
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Sharing the knowledge of experts
O'Reilly's mission is to change the world by sharing the knowledge of innovators. For over 40 years, we've inspired companies and individuals to do new things (and do them better) by providing the skills and understanding that are necessary for success.
Our customers are hungry to build the innovations that propel the world forward. And we help them do just that.
From the Publisher
This book is divided into four sections:
- Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices
- Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE)
- Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems
- Management—Explore Google's best practices for training, communication, and meetings that your organization can use
How to Read This Book
This book is a series of essays written by members and alumni of Google’s Site Reliability Engineering organization. It’s much more like conference proceedings than it is like a standard book by an author or a small number of authors. Each chapter is intended to be read as a part of a coherent whole, but a good deal can be gained by reading on whatever subject particularly interests you. (If there are other articles that support or inform the text, we reference them so you can follow up accordingly.)
You don’t need to read in any particular order, though we’d suggest at least starting with Chapters 2 and 3, which describe Google’s production environment and outline how SRE approaches risk, respectively. (Risk is, in many ways, the key quality of our profession.) Reading cover-to-cover is, of course, also useful and possible; our chapters are grouped thematically, into Principles (Part II), Practices (Part III), and Management (Part IV). Each has a small introduction that highlights what the individual pieces are about, and references other articles published by Google SREs, covering specific topics in more detail. Additionally, there’s a companion website mentioned in the book that has a number of helpful resources.
We hope this will be at least as useful and interesting to you as putting it together was for us.
— The Editors.
Site Reliability Engineering
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The Site Reliability Workbook
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|---|---|---|
| Customer Reviews |
4.7 out of 5 stars 1,234
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4.7 out of 5 stars 392
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| Explore the book & companion workbook | How Google Runs Production Systems | Practical Ways to Implement SRE |
Editorial Reviews
Review
About the Author
Niall Murphy leads the Ads Site Reliability Engineering team at Google Ireland. He has been involved in the Internet industry for about 20 years, and is currently chairperson of INEX, Ireland’s peering hub. He is the author or coauthor of a number of technical papers and/or books, including "IPv6 Network Administration" for O’Reilly, and a number of RFCs. He is currently cowriting a history of the Internet in Ireland, and is the holder of degrees in Computer Science, Mathematics, and Poetry Studies, which is surely some kind of mistake. He lives in Dublin with his wife and two sons.
^Betsy Beyer is a Technical Writer for Google Site Reliability Engineering in NYC. She has previously written documentation for Google Datacenters and Hardware Operations teams. Before moving to New York, Betsy was a lecturer on technical writing at Stanford University.
^Chris Jones is a Site Reliability Engineer for Google App Engine, a cloud platform-as-a-service product serving over 28 billion requests per day. Based in San Francisco, he has previously been responsible for the care and feeding of Google’s advertising statistics, data warehousing, and customer support systems. In other lives, Chris has worked in academic IT, analyzed data for political campaigns, and engaged in some light BSD kernel hacking, picking up degrees in Computer Engineering, Economics, and Technology Policy along the way. He’s also a licensed professional engineer.
^Jennifer Petoff is a Program Manager for Google’s Site Reliability Engineering team and based in Dublin, Ireland. She has managed large global projects across wide-ranging domains including scientific research, engineering, human resources, and advertising operations. Jennifer joined Google after spending eight years in the chemical industry. She holds a PhD in Chemistry from Stanford University and a BS in Chemistry and a BA in Psychology from the University of Rochester.
Product details
- Publisher : O'Reilly Media
- Publication date : May 10, 2016
- Edition : 1st
- Language : English
- Print length : 550 pages
- ISBN-10 : 149192912X
- ISBN-13 : 978-1491929124
- Item Weight : 2.31 pounds
- Dimensions : 7.25 x 1.25 x 9.25 inches
- Best Sellers Rank: #50,164 in Books (See Top 100 in Books)
- Customer Reviews:
About the authors

Betsy is a Technical Writer for Google in NYC specializing in Site Reliability Engineering. She has previously written documentation for Google's Data Center and Hardware Operations Teams in Mountain View and across its globally-distributed data centers. Before moving to New York, Betsy was a lecturer on technical writing at Stanford University. En route to her current career, Betsy studied International Relations and English Literature, and holds degrees from Stanford and Tulane.

Discover more of the author’s books, see similar authors, read book recommendations and more.

- Working on an SRE-based startup from Dublin, Ireland
- Twitter http://twitter.com/niallm
- Photos at http://www.edge-cases.photos

Jennifer Petoff is the co-editor of the bestselling book "Site Reliability Engineering: How Google Runs Production Systems" and is a globally recognized expert on SRE education. She is the lead author of Training Site Reliability Engineers: What Your Organization Needs to Create a Learning Program.
Known as The Reliable PgM(TM), she is an advocate for applying SRE principles to a wide range of program management situations.
Jennifer is an avid public speaker and has given talks, keynote presentations and participated in panel discussions at DevOps, SRE, and other industry conferences in 16 countries (and counting) on four continents. Jennifer joined Google in 2007 after spending eight years in the chemical industry. She holds a PhD in chemistry from Stanford University, along with a BS in chemistry and a BA in psychology from the University of Rochester in New York.
Jennifer and her husband Scott are avid travelers and have lived in the US, Ireland, and now Portugal. Jennifer loves travel writing and door photography, both of which you can find on Sidewalk Safari.














