Success Metrics: Remediation Ops
About the Data
Data Refresh Frequency: This dashboard is updated daily at around 13:45 UTC. New scan and violation data can take up to 24–36 hours to appear.
Minimum Requirements: Applications must be scanned at least once. You should be using version 204 or higher.
Overview
The Success Metrics: Remediation Ops dashboard provides visibility into policy violations and remediation activity across applications and components.
Use operational insights and drill-down views to identify high-risk violations, monitor remediation progress, analyze affected components, and prioritize actions that help teams reduce security and compliance risk efficiently.
The Remediation Operations dashboard provides:
Open and closed violation trends
Policy violations grouped by policy type and threat level
Waiver and remediation activity
Triage and remediation efficiency metrics
Detailed information about affected components and applications
Downloading Dashboard and Table Data
You can download dashboard and table data using the dashboard export options.
For instructions on exporting dashboards, tables, and scheduling deliveries, see Exporting Dashboards and Table Data .
Get to Know Your Success Metrics: Remediation Ops Dashboard
Use the interactive visualizations in this dashboard to review violation trends, remediation activity, waiver activity, triage rate, and affected components and applications across your organization.
Remediation Overview
The Remediation Overview section displays trends related to open violations, closed violations, remediation activity, Mean Time to Waive (MTTW), Mean Time to Triage (MTTT), and Mean Time to Fix (MTTF) across policy types and threat levels.
The policy types displayed include Security, Quality, License, and Other. Click on the policy type labels below the X-axis to select or de-select the corresponding trend line on the chart.
The threat levels displayed include Low (0-3), Moderate (4-6), Severe (7-8), and Critical (9-10). Click on the threat level labels to select or de-select the corresponding trend line on the chart.
The Mean Time charts display the average number of days taken to waive, triage, or fix violations within the selected filter range.
The Triage Rate chart displays the percentage of total violations fixed or waived during the selected time period. Fixing violations includes upgrading, downgrading, removing components, or fixing vulnerabilities.
Higher triage rates may indicate that violations are being resolved or waived more consistently over time.
The Total Violations Waived chart displays waived violations grouped by waiver reason.
Note
If violations are discovered and remediated on the same day, they will not be reflected in that day's open violation count. However, they will be reflected in remediation-related charts.
Examples:
A violation that is discovered and remains open continues to appear in open violation charts until it is fixed or waived.
A violation that is fixed or waived during the selected time period is reflected in remediation and triage-related charts.
Violations discovered and remediated on the same day are not reflected in that day's open violation count but are included in remediation-related charts.
Drill Down for a Deeper Analysis
Click on any point on the trend lines to drill-down by a week-wise or day-wise chart.
The drill-down view offers a deeper analysis of violations over the selected time period. You can select Table from the top to view the results in a tabular format instead of the chart.
Components
The Component Information Table
The Component Information table contains components implicated in policy violations during application scans that match the selected filter criteria.
Table column | Description |
|---|---|
Namespace | The namespace to which the component belongs |
Component Name | Name of the component causing the violation |
Component Version | Version of the component |
Application Count | Number of applications impacted |
Total Violations | Total number of violations associated with the component |
Remediated violations | Number of violations remediated for the component |
Open Violation | Number of violations not remediated for the component |
Critical Violations | Number of violations with threat level "critical" (9-10) |
Severe Violations | Number of violations with threat level "severe" (7-8) |
Moderate Violations | Number of violations with threat level "moderate" (4-6) |
Low Violations | Number of violations with threat level "low" (0-3) |
The Application Information Table
The Application Information table contains applications associated with policy violations matching the selected filter criteria.
Table column | Description |
|---|---|
Application | Name of the application containing the policy violation |
Component Count | Total number of components found in the application |
Total Violation | Total number of violations found in the application |
Total Remediated | Number of violations in the application that are remediated |
Open Violations | Number of components pending remediation in the application |
Critical Violations | Number of violations in the application with threat level "critical" (9-10) |
Severe violations | Number of violations in the application with threat level "severe" (7-8) |
Moderate violations | Number of violations in the application with threat level "moderate" (4-6) |
Low violations | Number of violations in the application with threat level "low" (0-3) |
Troubleshooting
Problem:
Clicking on the browser Refresh button may give you the following error:
Solution:
Click the Back button on your browser, from the page where you see this error, to go back to the Landing page Enterprise Reporting. Select the dashboard you want to view to reload the visualizations.
To refresh the page, click on the refresh icon on the top right instead of the Refresh button on your browser.
Problem:
No data visible on the dashboard or any other issues with the dashboard.
Solution:
Click on Copy to Support Info to Clipboard and contact support with this information.
