BUFFALO SOLDIERS

INTRODUCTION
 INTRODUCTION
THIS 80HR SECURITY BASIC TRAINING IS IN ACCORDANCE TO EXH. H. 7 AND COR APPROVED AS PER THE
CONTRACT REQUIREMENT

OBJECTIVE: This part of the training aims to introduce and familiarise the guard with the job of being a
security guard at Buffalo Soldiers. It highlights certain terminology that is common in the security industry
and states the guidelines, known as invisible discipline for all Buffalo Soldiers security guards

DEFINITIONS

•JOE COOL: look, listen and report (as a guard, you are to observe, hear and be able to report as you carry
out your duties)
•Security: is the provision of safety through access control and surveillance detection
•Provision of safety: it may include the protection of life, property, asset or information
•Access Control: is the prevention of unauthorized entry and the control of authorized entry
•Surveillance Detection: is an act to determine whether the protected item is at risk or not and it can
defined as the monitoring of behaviour, activities, interception of information and any other suspicious
activities.
•Orientation: is to become accustomed to a new environment or situation
•Post Orders: these are the rules governing one particular post
•General Orders: these are standing orders for all Buffalo Soldiers employees and they apply to all security
guards
TEN COMMANDMENTS
INVISIBLE DISCIPLINE
• GREETING – it is the duty of a junior guard to greet the senior and it
doesn't matter if they respond or not.
• SPEAK OUT – speak out loud with authority but do not shout.
• ATTENTION – every time you are in the presence of your senior stand
up and remain in the ‘attention’ position until he/ she finishes talking
to you.
• SALUTING –without fail salute all in authority as a sign of respect e.g.
Heads of state, cabinet ministers, armed forces, diplomats, all
supervisors, senior guards and management.
• TURNING UP – present yourself every time a senior is at your post of
duty do not make him look for you.
• REPORTING – report to your supervisor on every incident or suspicions
TEN COMMANDMENTS
…continued

• DO FIRST, COMPLAIN LATER – obey all work related instructions without

complaining.
• SCRUFFINESS – this refers to a person who is careless, untidy and not
clean in his/ her body, clothes and duty station.
• SMOKING/EATING HABITS – although guards are not restricted from
smoking or eating in public or duty station, this should be done in a
discreet manner.
• LOYALTY – a security guard must be faithful to all decisions and
deliberations arrived at by management of this company.

Now that we have gone through these attributes of invisible discipline, we

shall have changed men and women and a visibly changed and disciplined
security organisation.
BASIC GUARD DUTIES
Objective: the aim is to provide guards with an understanding of
their daily duties and responsibilities as guards. This topic sets to
outline the holistic approach to being a guard at Buffalo Soldiers.

The primary mission of the Local Guard Force (LGF) is to protect U.S. Government personnel,
facilities, and equipment from damage or loss. The LGF is one component of the Mission’s
security apparatus and complements other physical, technical, and procedural security
systems.
The LGF shall carry out specific actions as described in these General and Post Orders such as:

• Prevent unauthorized access;

• protect life;
• maintain order;
• deter criminal attacks against employees; dependents and property and terrorist acts
against all U.S. assets, and
• prevent damage to Government property.
BASIC GUARD DUTIES

Guard personnel will, at all times, maintain a neat and clean appearance and while on duty, be
fully dressed in the prescribed guard uniform and equipment, including issued footwear.
Guards shall not work in sandals or barefoot at any time. Guards will maintain their post
and/or guardhouse in a neat and tidy manner, permitting only authorized items and personnel
in the guardhouse. Guards will be subject to inspection at any time. All remain subject to RSO
inspection and discretion.

Guard personnel will be firm yet courteous, efficient and tactful at all times while in the
performance of their duties. They will never engage in arguments with any person, and will
refer disagreements and misunderstandings to their Supervisor and the RSO. They must read,
fully understand and comply with all General and Post Orders.

The local guards must not participate in or support any activities, which would be disruptive to
the performance of their duties or would decrease the efficiency of the guard force operation.

Guard personnel will perform only those security duties identified by the guard contractor and
the RSO. Guards will not perform any other non-security related or unauthorized functions
during duty hours, i.e., gardening, housekeeping chores, maintenance duties, or any other duty
or act which distracts the guard from his/her intended purpose.
Where appropriate, guards will maintain in a neat, orderly, legible fashion, all logbooks, ledgers,
record books, incident reports or any other written record of duties performed or of any security
event.

Guards will be alert to their surroundings and immediately report to the Senior Guard, Shift
Supervisor or Guard Commander any vehicles or individuals acting in a suspicious manner.

Guard personnel will control access to U.S. Government facilities and properties, protect life,
maintain order, resist criminal attacks against Mission personnel, visitors, dependents and
property. In addition, Guards will resist any other form of violent attacks to include terrorist
attacks against the same all in accordance with Departmental and Mission policies.

Guard personnel will maintain a high standard of professionalism while on duty. Guards will be polite
and courteous in the performance of their duties. They will not use abusive language, be late for
work, or be inattentive. Guard personnel will not act in any manner detrimental to the reputation of
their company or the United States Government.

Guards will remain at their post until properly relieved. Guards will conduct a radio check with the
dispatcher or shift supervisor every 30 minutes. Calls will be logged by the dispatcher.
 • Security guard has to be a
knowledgeable and conversant person
• Alert and vigilant
• Patrol and detect
• Protect and detect
BA • Report on daily situation
SIC • Be prepared and ready to work
GU • Be motivated and interested
AR • Be authoritative and in control
D • Be polite and well mannered
DU • Be strict and fair
TIE • Always be helpful and willing to assist

S • Always be disciplined and truthful

 PATROLLING DUTIES &
PHYSICAL SECURITY AIDS
 OBJECTIVE: This part of the training equips the guard with the knowledge required when
conducting patrols and also helps the guard understand how the surroundings can be
helpful when going about their duties ensuring effective patrolling

Perimeter Patrol
PA • Guards in this post shall be required to perform roving foot patrols

TR • The Guards shall make rounds within designated areas as directed by the RSO. Guards
shall change their course, pace, and timing of patrols while patrolling grounds to avoid
establishing a set time and pattern of perimeter rounds.
OL
LIN Mobile Patrol
• The mobile patrol unit provides services for residential and official facilities
G
DU • The members of the mobile patrol unit are fully qualified as reaction team members.

TIE • All Mobile Patrol unit members receive advanced certification training

S • in reactionary response, including command and control tactics, advanced self-defence

and compound clearing tactics and advanced equipment training, etc.
 PHYSICAL SECURITY
& TECHNOLOGY
OBJECTIVE: The aim is to provide the security guards with a broad understanding of
various components of physical security so as to enable them to carry out their
functions more effectively.

Physical Security Aids

Location of post / property
Fences
Alarms
Lights
Doors and windows
Locks
Strong rooms
Security guard
C.C.T.V cameras (Closed Circuit Television)
Card readers
Wall fence
Gate etc.
 PHYSICAL SECURITY
& TECHNOLOGY ....continued
Location of post – the physical location of the post is an important factor in
determining the various type of risks to anticipate and what security measures
should be implemented
Fences – this is the first line of defence or protection. The fence or wall fence
acts as a physical barrier to entry and it is always a deterrent to criminals.
Alarms – this is crucial because it provides the earliest possible warning of an
unauthorized entry or attempted entry.
Lights – to provide uninterrupted lighting during the period of darkness.
Doors and Windows – these are common entry or property point of entry and
require to be monitored or controlled at all times.
Locks or pad locks – these act as delaying devices only and do not restrict or
bar against entry.
Strong rooms and Safes – these provide additional high grade protection
within an already protected area.
Security Guards - these physical aids are there to survey and detect any
danger or risk to the property in order to protect it.
C.C.T.V, Card Readers
PERSONAL ISSUED EQUIPMENTS
PERSONAL ISSUED EQUIPMENTS

OBJECTIVE: This topic aims to help the guard identify the equipment given
and its use. This part of the training also outlines the use of the baton and
handcuffs with the aim of making the guard competent in their use

These are tools and other things we need for a particular job:
• Baton – is used for defence, protecting, not for attacking
• Whistle – for raising alarm or calling for help
• Torch – for lighting up your work area and observing objects in darkness
• Notebook – for recording evidence and information, not for personal use
• Hand cuffs – for restraining a person, detaining or holding a criminal
 PRACTICAL TRAINING FOR BATON AND
HANDCUFFS

Unarmed defence and restraint of disorderly/aggressive

persons

NB: This topic is widely covered under the batons training.

And includes:

• Procedures for defending against physical attacks:

• Procedures for restraining others:

PRACTICAL TRAINING

Batons Training:
Objective: the intent of this course is to provide the basics of the side handle baton or PR24, the
advantages of this design in application of pain compliance and suspect control techniques as well as the
ability to block attacks.
This includes methods of carrying techniques, ready positions and preferred stances, basic strikes,
blocks, spins, jabs and chops; basic restraint skills for non – compliant subjects; human physiology, nerve
centres, muscle disruption techniques; take downs.

This training covers jabs such as the front jab, power chops, blocking e.g. high, middle, low, strong side
and support side block

This training program also covers the basics of the proper foot movements to get the most power when
using it as a striking instrument.
The design of the PR-24 baton makes it ideal for a defensive weapon to block attacks from the
front and rear, and it’s also an excellent tool to use for riot control duties.
The side handle gives more leverage for retaining control of the baton and applying control
holds. The guard’s hand on the short handle eliminates any danger of his/her hand being struck
when blocking.

The versatility of the PR-24 baton makes it easy to apply arm locks, takedowns and restraints to
position a subject for handcuffing. These restraint techniques can be used for vehicle
extractions, too.

Many associate a baton with striking and jabbing. The PR-24 baton can do all of these actions,
but its strong points are the restraint techniques. In fact, the “PR” stands for “protect and
restrain.”

Jabs and chops, from either the basic position (with the short handle forward) or from the long
extended position, are good techniques. This provides a method to keep your aggressor at a
distance or to keep the aggressor from grabbing you.
The chopping techniques can be used to retain control.
TARGET SELECTION IN A USE OF FORCE SITUATION

The use of force by guards is permissible when used to effect an arrest; to overcome resistance; to
prevent escape; in self-defence; or in the defence of others. The force used must be objectively
reasonable based on the facts and circumstances known to the guard at the time the force is used.
Guards should take into consideration: the severity of the crime involved; the actions of the
subject; whether the subject poses an immediate threat to the safety of guards or others; and
guard/subject factors.

Guards’ decisions are often made in circumstances that are stressful and ever
changing, thus guards are not required to determine the least intrusive measure of force that
might resolve the situation. Guards are required to select an objectively reasonable option given
the totality of the circumstances known to them at the time. Determining whether the force used
is objectively reasonable requires a careful balancing of factors including, but not limited to, the
probable severity of injury to guards, subjects and others as a result of the application of
force. Target selection based on medical evaluations of the vulnerability of the various parts of the
human body and potential injury to subjects may assist guards in reducing injuries to subjects. In
the “Monadnock Baton Chart”, the potential trauma to the body has been designated by colors
denoting the level of risk incurred by the application of physical force by means of the baton.
THE MONADNOCK BATON CHART
Green. Yellow. Red. The three colours of a traffic light! Each of those light colours has a specific meaning for guiding
vehicle traffic safely through a busy intersection! In the police liability intersection, the Monadnock Color-
coded Baton Chart performs a similar function. Understanding the escalation and de-escalation of trauma is as easy
as recognizing Green, Yellow and Red.

BACKGROUND
The concept of Green, Yellow and Red Target Areas was developed to assist guards in assessing the probability of
injury to subjects. When time allows, guards’ use of force should take into consideration escalating and de-
escalating options based on threat assessment, guard/subject factors and the probable severity of injury.

THE CONCEPT IN ACTION

Green Target Areas are for confrontations where the subject is resisting a guard or another.
Yellow Target Areas are for confrontations where the subject is assaulting a guard or another, or when force applied
to a Green Target fails to overcome resistance or does not correspond with the threat level. Yellow Targets are areas
of the body where force is directed at a joint or an area in close proximity to a prominent Red Target Area and
therefore the risk of injury increases.
Red Target Areas are for confrontations where the subject is attempting to cause serious bodily injury to a guard or
another; or situations where force to lower level target areas fail to overcome the resistance and end the
confrontation. Physical force directed at Red Target Areas pose a greater risk of injury to the subject and in certain
areas might constitute deadly force because of the probability of causing death
While the traffic light was the inspiration for the color-coding used in the Monadnock Baton
Chart, the chart colours provide guards with guidance when they apply a baton skill against the
human body.

Green in the chart means, “Go”.

Yellow means, “Go, but with Caution” while

Red means, “Go, but with the Highest Degree of Caution”.

Security guards must be prepared to justify their use of force to conclude an arrest situation.
 SELECTED GREEN, YELLOW AND RED TARGET AREAS OF THE HUMAN BODY
NO TARGET AREA COLOUR CODE REASONING
1 Temple RED AREA A vulnerable and vital spot. A baton strike may cause epidural haemorrhage,
unconsciousness or death.
2 Ears RED AREA A baton strike may cause deafness, basilar skull fracture, loss of consciousness,
lasting injury or death.
3 EYES RED AREA A baton strike may cause blindness, fracture of orbit, brain damage,
unconsciousness or death.
4 BRIDGE OF NOSE RED AREA A baton strike may cause serious facial injury, brain damage, concussion,
unconsciousness or death
5 UPPER JAW RED AREA A baton strike may cause serious facial injury, jaw fracture (maxilla), concussion,
blood and broken teeth in airway. Airway obstruction and death possible.
6 LOWER JAW RED AREA A baton strike may fracture the lower jaw (mandible) and dislocate it.
Concussion, airway obstruction and death possible.
7 THROAT RED AREA A baton strike may damage or fracture the larynx (windpipe), causing possible
loss of voice, lasting injury or death.
8 COLLARBONE YELLOW AREA Usually less-than-lethal, but may break easily with a baton strike, with possible
bruising or severe injury to underlying structures.
9 SOLAR PLEXUS RED AREA A baton strike may cause Neutrogena shock or rupture of the liver, with
potentially fatal consequences.
10 LOWER ABDOMEN GREEN AREA Abdominal region just below the navel. A baton strike usually causes minimal,
temporary incapacitation.
11 GROIN YELLOW AREA A baton strike to either a male or female may cause extreme pain and
incapacitation, nausea and shock.
12 KNEE JOINT YELLOW AREA Knee injuries (fractures, dislocations, etc.) may be very disabling and long
lasting.
13 SHIN GREEN AREA A sensitive, less-than-lethal area. A baton strike may cause a contusion;
fracture the tibia or fibula and damage arteries or nerves.
14 IN STEP GREEN AREA A sensitive, less-than-lethal area. A baton strike may cause a contusion, fracture
the bones or injure the arteries in the arch of the foot.
15 BACK OF NECK RED AREA Highly vulnerable. A baton strike may cause temporary spinal cord paralysis or
damage the cervical spine and cervical spinal cord. Serious injury or death
possible.
16 HOLLOW BEHIND EAR RED AREA A baton strike may cause serious injury (skull fracture, nerve damage, etc.) or
death.
17 SHOULDER BLADE GREEN AREA A baton strike may cause a contusion or fracture. Fractures usually heal without
complications
18 KIDNEY RED AREA Very vulnerable. A baton strike may rupture or displace the kidney; peritonitis,
shock, renal failure may ensue.
19 TAIL BONE (COCCYX) RED AREA A baton strike could drive coccygeal or sacral bone fragments into the pelvic
basin and cause peritonitis.
20 ACHILLES TENDON GREEN AREA Rupture from a baton strike is unlikely
21 INSIDE OF WRIST GREEN AREA Effective baton striking area if wrist is free to move. If not, may break bones,
damage blood vessels and nerves.
22 ELBOW JOINT YELLOW AREA Extremely sensitive point. A baton strike may cause a contusion; fracture the
ulna and damage forearm nerves and blood vessels.
23 BACK OF HAND GREEN AREA Effective baton striking area if hand is free to move. If not, may break bones,
damage blood vessels and nerves.
MAINTENANCE PROCEDURES
A PR-24 baton should be cleaned periodically with warm, soapy water to remove any accumulated
dirt, film or sweat residue from all surfaces, and then dried using a soft cloth

MOTION AND MOVEMENT

Forward Motion goes from the strong side toward the support side.
Reverse Motion goes from the support side toward the strong side.

BASIC Stance
Your support side should be turned slightly toward the suspect.
Your feet should be about shoulder width apart.
Your knees should be slightly bent, and the weight of your body evenly distributed on both legs.
Your head and neck should also be held erect.
Your strong side should be turned away from the subject.
Your support side is turned toward the subject.
 Patterns of Movement - allow you to move in 6 total directions to either engage with
or disengage from a subject.

• Shuffle
Forward Shuffle

of Movement
Rear Shuffle

• Pivot
CING!
Forward Pivot
Rear Pivot

• Sidestep

Sidestep
Strong Side
Support Side

Think of Patterns of Movement as SURVIVAL DANCING!

ment
ove in
Forward Shuffle
is performed quickly by sliding your support foot forward from the stance position.
As your momentum moves forward, slide your strong foot forward to
re-establish your stance

Rear Shuffle
is performed by quickly sliding your strong foot back from the stance position.
As your momentum moves backward, slide your support foot back to re-establish your basic
stance.

Forward Pivot
is performed by quickly turning on the ball of your support foot, while rapidly sweeping your strong
foot forward.
As your momentum rotates forward, you will have to determine where and when you are going to
stop your forward pivot, and then re-establish your stance

Rear Pivot
is performed by quickly turning on the ball of your strong foot, while rapidly sweeping your support
foot to the rear.
As your momentum rotates back, you will have to determine where and when you are going to stop
your rear pivot, and then re-establish your stance.
Strong Sidestep
Is performed by quickly sliding your strong foot out [laterally] to your strong side.
As your momentum moves to the strong side, slide your support foot over to re-establish your
stance

Support Sidestep
Is performed by quickly sliding your support foot out [laterally]to your support side.
As your momentum moves to the support side, slide your strong foot over to re-establish

Proper Grip
The baton should be re-gripped after performing a technique to maintain Proper Grip for the
next skill
Basic Position
Minimum Acceptable Performance Standards
1. The Basic Position is the foundation from which all positions and techniques originate.
2. When Stance and a Method of Carry — In the Strong Hand are combined, you have achieved a
Basic Position.
3. The Basic Positions are: (a) VERTICAL CARRY
(b) HORIZONTAL CARRY and (c) TWO-HANDED CARRY
4. Your support hand, if not holding the short portion, should be held in a defensive position (above
your waist). From a defensive position your support hand; for example, could fend off a blow; be
used to grab, pull or push a subject; or to counter-strike, as well as help maintain your balance.

Long Position
Minimum Acceptable Performance Standards
From a Basic Position:
1. Use your strong hand to rotate the short handle in order to move the long extended portion
forward, until it is directly in front of you, and then stop it.
2. With the support hand, grasp the long extended portion palm down.
3. The Long End should be pointing directly toward your opponent.

TIP:
The Long Position is the foundation for performing basic subject-restraint techniques called the
strong Side Arm lock and Support Side Arm lock. Students should practice going from a Basic
Position to the Long Position and vice versa
Strong Side Arm lock
Minimum Acceptable Performance Standards
1. Assume the Long Position (including stance and balance).
2. Execute the Formula for Arm lock on the opponent’s arm directly opposite your strong side. [At the same time,
lower the short handle on the opponent’s forearm. This will raise the Long End behind the opponent’s upper arm.]
3. Side step to the strong side, simultaneously releasing your grip on the long extended portion with your support
hand. Maintain a full strong hand grip on the short handle.
4. Reach behind your opponent’s shoulder with your support hand and again grip the baton near the Long End. Pull it
toward you as your strong hand fingers grasp your opponent’s lower forearm, just above the wrist while keeping your
thumb wrapped around the short handle. [This starts the leverage needed for the arm lock, which will begin to move
the subject’s arm behind his/her back.]
5. Either turn your opponent or you may step behind him/her. [This should move your opponent’s arm completely
behind his/her back and bring the short handle/portion up to a level equal to the small of his/her back.
6. Release your support hand grip near the Long End and position it so the palm edge can maintain downward
pressure on top of the long extended portion while also sliding towards the opponent’s upper arm.
7. Grip the opponent’s upper arm with your support hand while keeping your wrist above the long extended portion.
8. For subject control, you need to maintain downward pressure with your support hand/wrist at the Long End while
lifting up the short handle with your strong hand.
TIP:
At Step #4, there are two acceptable ways to grip the long extended portion with the support hand. They are: (1)
palm in or (2) palm out. The “palm in” grip is the fastest to perform and offers good control. The “palm out” grip is
nearly as fast. It does however require the support hand to change from its initial grip on the long extended portion
to a palm down position as the baton goes past the subject’s shoulder, then to the completion of the arm lock. It
adds another point — at the back of the subject’s upper arm — for getting control first over the arm, then over the
subject. Practice standing and prone subject handcuffing.
Support Side Arm lock

Minimum Acceptable Performance Standards

1. Assume the Long Position (including stance and balance).
2. Execute the Formula for Arm lock on the opponent’s arm directly opposite your Support side.
3. Step to the side of your opponent in the direction of your support side, simultaneously releasing your grip on the
long extended portion with your support hand. Maintain a full strong hand grip on the short handle.
4. Reach behind your opponent’s shoulder and again grip the baton near the Long End with your support hand. Pull it
toward you, while keeping your strong hand closed around the short handle.[This starts the leverage needed for the
arm lock, which will begin to move the subject’s arm behind his/her back.]
5. Either turn your opponent or step behind him/her. [This should move your opponent’s arm completely behind
his/her back and bring the short handle/portion up to a level equal to the small of his/her back and forearm
position.]
6. Place your strong forearm above and parallel to the long extended portion and in contact with your opponent’s
back, freeing your support hand for handcuffing.
7. For subject control, you need to maintain downward pressure with your strong elbow/armpit at the Long End
while lifting up the short handle with your strong hand.

TIP: There is an acceptable alternative to Step #6; it involves INSERTING the Long End into your strong armpit. At the
“X-forearm” position bring the long extended portion across the top of your forearm using your support hand until
the Long End can be inserted into your strong armpit, then insert and firmly pull back on the short handle toward
your armpit to tighten up the arm lock. Always keep your strong forearm (and elbow) above the subject’s forearm for
the purpose of control. The Support Side Arm lock is a useful handcuffing technique but ONLY AFTER a non-compliant
subject has been moved to a stable structure/object such as a wall, or is prone on the ground prior to being
handcuffed. Practice standing and prone subject handcuffing.
PR-24 BLOCKING SKILLS

The principle for blocking with a PR-24 baton is to place the baton’s blocking surface between you and
the threat, such as a punch or kick. The blocking surface is the outside surface of the short and
long portions. There are five blocks, which come from your instinctive empty-hand blocking ability.
PR-24 blocks can be used to defend against a variety of attacks from many angles. They are:(1) High
[when the attack is overhead],(2) Strong Side [when the attack is to your strong side (0° - 180°)],(3)
Support Side [when the attack is to your support side (0° - 180°)],(4) Middle [when the attack is coming
straight at you] and(5) Low [when the attack is coming up from the ground].
The role of a PR-24 baton in these five blocks is to make each block more effective and efficient by
protecting your strong hand, wrist, forearm and elbow from possible injury, which in most cases is your
dominant hand. It is important to remember that you may move to avoid being hit by a punch, kick or
blow from a weapon. Your Patterns of Movement may help you to avoid being hit. Patterns of
Movement may enhance your performance of any one of these five PR-24 blocks. There are two
positions in the PR-24 Basic Course called:(a) Basic Position and(b) Long Position. Therefore, you have
close-in range (Zone 1) protection using Basic Position blocks. Long Position(two-handed) blocks are for
intermediate range (Zone 2) protection. Your support hand, if not being used to support a PR-24 Basic
Course blocking skill, should be held in a defensive position. From such a position, your support hand
can play a key and independent role in protecting you from an attacker, as well as in helping maintain
your balance.

Disengage. Evaluate. Escalate. De-escalate. Go For Control.

These are actions you could take after performing any one of the PR-24 blocks
High Block
Minimum Acceptable Performance Standards
1. Assume a Basic Position (including stance and balance). It is important not to let the short handle spin in your
hand.
2. Raise your strong hand in front of you until the knob points down toward your support shoulder.
3. Keep your strong forearm at least a fist’s distance from your forehead.
4. Make sure the blocking surface is completely exposed to the attack as you make contact with the threat.
TIP:
The knob should always be kept clear of your body. The three acceptable ways to support the High Block with your
support hand, when needed are: (1) at the short portion, (2) at the strong hand or (3) at the strong forearm. The
blocking surface of the baton may be held in a horizontal position or held at a slight angle. The High Block offers
protection to your head and shoulders from an overhead blow; much like an umbrella shields you from the rain.

Strong Side Block

Minimum Acceptable Performance Standards
1. Assume a Basic Position (including stance and balance). Do not let the short handle spin in your hand.
2. Position the PR-24 baton toward your strong side, with your upper arm parallel to the ground and your forearm
perpendicular to it.
3. Make sure the blocking surface is completely exposed to the attack as you make contact with the threat.
TIP:
The knob should always be kept clear of your body. The three acceptable ways to reinforce the Strong Side Block with
your support hand, when needed are: (1) at the short portion, (2) at the strong hand or (3) at the strong forearm.
Avoid lowering your support elbow when supporting this block with your support hand. The blocking surface of the
baton may be held in a perpendicular position or at as light angle
Support Side Block
Minimum Acceptable Performance Standards
1. Assume a Basic Position (including stance and balance). Do not let the short handle spin in your hand.
2. Bend slightly at your knees while pivoting to your support side.
3. Your strong upper arm should be parallel to the ground and your forearm should be perpendicular to it.
4. Make sure the blocking surface is completely exposed to the attack as you make contact with the threat.
TIP:
The knob should always be kept clear of your body. The three acceptable ways to reinforce the Support Side Block
with your support hand, when needed are: (1) at the short portion, (2) at the strong hand or (3) at the strong
forearm. Avoid lowering your support elbow when reinforcing this block with your support hand. The blocking
surface of the baton may be held in a perpendicular position or at as light angle

Middle Block
Minimum Acceptable Performance Standards
1. Assume a Basic Position (including stance and balance).
2. Bring the PR-24 baton across in front of your chest at a 450 angle.
3. The short handle should point toward your body but not your head.
4.Your Support hand MUST BE on the Short Portion for ACCEPTABLE PERFORMANCE.
5. Make sure the blocking surface is completely exposed to the attack as you make contact with the threat.
TIP:
The knob should always be kept clear of your body
TWO-HANDED High Block
Minimum Acceptable Performance Standards
1. Assume the Long Position (including stance and balance).
2. Raise the PR-24 baton over your head with both hands to meet your opponent’s blow. Do not wrap the fingers
of your Support hand around the long portion.
3. Keep the short handle away from your head.
4. Make sure the blocking surface is completely exposed to the attack as you make contact with the threat.
TIP:
The knob should always be kept clear of your body. The blocking surface of the baton may be held in a horizontal
position or held at a slight angle. The short portion may also be on or slightly
off your strong wrist or forearm when performing this skill. The Two-Handed High Block offers protection to your
head and shoulders from an overhead blow; much like an umbrella shields you from the rain.

TWO-HANDED Strong Side Block

Minimum Acceptable Performance Standards
1. Assume the Long Position (including stance and balance).
2. Raise the long portion to form a 45° blocking angle. The Long End should be at or near eye level when executing
the Strong Side Block from the Long Position. Do not wrap the fingers of your Support hand around the long
portion.
3. Make sure the blocking surface is completely exposed to the attack as you make contact with the threat.
TIP:
The knob should always be kept clear of your body. The blocking surface of the baton may be
held in a vertical position or held at a slight angle. The short portion may also be on or slightly of your strong wrist
or forearm when performing this skill. Avoid lowering your support elbow when performing this block.
TWO-HANDED Support Side Block
Minimum Acceptable Performance Standards
1. Assume the Long Position (including stance and balance).
2. Raise the long portion to form a 45° blocking angle. The Long End should be at or near eye level when executing
the Support Side Block from the Long Position. Do not wrap the fingers of your Support hand around the long
portion.
3. Make sure the blocking surface is completely exposed to the attack as you make contact with the threat.
TIP:
The knob should always be kept clear of your body. The blocking surface of the baton may beheld in a vertical
position or held at a slight angle. The short portion may also be on or slightly off your strong wrist or forearm
when performing this skill. You can use a Power hop as an alternative blocking technique to the Two-Handed
Support Side Block. Avoid lowering your support elbow when performing this block.

TWO-HANDED Middle Block

Minimum Acceptable Performance Standards
1. Assume the Long Position (including stance and balance).
2. Raise the long portion to form a 45° angle. The Long End should be at or near eye level when executing this
block. Do not wrap the fingers of your Support hand around the long portion.
3. Make sure the blocking surface is completely exposed to the attack as you make contact with the threat.
TIP:
The knob should always be kept clear of your body. The blocking surface of the baton may be held at various
angles. The short portion may also be on or slightly off your strong wrist or forearm when performing this skill.
Another acceptable Two-Handed Middle Block alternative is done by moving your support hand down on the Long
End so it is approximately two hands width from the Long End. You can use this larger surface area to block a
threat which does not involve a weapon such as a pipe or club.
TWO-HANDED Low Block
Minimum Acceptable Performance Standards
1. Assume the Long Position (including stance and balance).
2. Bring your strong hand forward and your support hand toward your support side until both hands are in line with
one another and in front of you. Do not wrap the fingers of your Support hand around the long portion.
3. Make sure the blocking surface is completely exposed to the attack as you make contact with the threat.
TIP:
Your groin area should be completely protected. The knob should always be kept clear of your body. The short
portion is off your strong wrist/forearm

JAB, CHOP AND SPIN

Front Jab
Minimum Acceptable Performance Standards
1. Assume a Basic Position (including stance and balance). Do not let the short handle spin in your
hand.
2. Execute a sharp but controlled forward thrusting motion, slightly rotating your strong hand (palm
down) as the jab is performed.
TIP:
Never overextend the Front Jab. This can throw you off balance and cause you to lose control. The
Long End should never be forward of your strong leg. The two other acceptable methods for
performing a Front Jab are: (1) short handle upright, with no rotation as you perform the jab or
(2)place your support hand on the short portion [two-handed carry], then perform the jab
Rear Jab
Minimum Acceptable Performance Standards
1. Assume a Basic Position (including stance and balance).
2. Pull the PR-24 baton sharply to the rear as you look over your strong shoulder.
TIP:
The two other acceptable methods for performing a Rear Jab are: (1) place your support hand
on the short portion [two-handed carry], and then perform the jab or (2) place your support hand
over your strong hand, then perform the jab.

Long Jab
Minimum Acceptable Performance Standards
1. Assume the Long Position (including stance and balance). The knob should be upright.
2. Execute a sharp but controlled forward jab. Your support hand is palm down on the long
portion.
3. The Long Jab is performed in either a FIXED or SLIDING motion.
TIP:
In the sliding Long Jab, your support hand provides stability to the long portion as the baton
slides through a “circle” formed by the thumb and fingers. Your support hand also controls the
direction of the Long End. Your strong hand supplies power and controls the forward thrust of the
long portion. In the fixed Long Jab, your strong and support hands tightly grip the baton as you
sharply thrust the Long End forward
Flat Chop
Minimum Acceptable Performance Standards
1. Assume a Basic Position (including stance and balance).
2. Execute a sharp thrust, striking your opponent with the baton’s chopping surface, which is opposite the short
handle.
TIP:
Flat Chop(s) may be a useful technique. A Flat Chop may be performed in either “Proper Grip” or from a “Tuck” Basic
Position. It can be executed as a forward technique, which means it moves from your strong side to your support side.
Or, it can be done as reverse technique, which means it moves from your support side to your strong side. In a close-
quarter confrontation, it is a most useful and effective defensive skill.
Upper Chop
Minimum Acceptable Performance Standards1. Assume a Basic Position (including stance and balance).2. Execute a
sharp upward thrust, using the short portion adjacent to the short handle as the chopping surface.
TIP:
An Upper Chop may be performed either from a “Tuck” Basic Position or in a “Proper Grip” position. In a close-quarter
confrontation, it is a most useful and effective defensive technique
Power Chop
Minimum Acceptable Performance Standards
1. Assume the Long Position (including stance and balance).
2. Draw your support hand toward you.
3. Simultaneously, drive your strong hand forward.
4. The chopping surface, which is opposite the short handle, should be completely exposed to the attack.
TIP:
A Power Chop is an effective technique both as a strike and as a block. It may be used as an
alternative blocking technique to the Long Extended Two-handed Support Side Block. Whenever possible, keep your
strong wrist/forearm on the long portion at the moment of impact.
Forward Spin
Minimum Acceptable Performance Standards
1. Assume a Basic Position (including stance and balance).
2. The long portion should be horizontal.
3. Your support side arm should be raised to keep it out of the path of the baton, to add balance, and to protect
your support side.
4. Slightly loosen the grip of your strong hand.
5. To create centrifugal force, vigorously sweep the PR-24 baton horizontally from your strong side to your support
side [a forward technique] until your strong arm is against your support side.
TIP:
Keep your strong arm completely extended during the sweeping motion of the baton. The long portion of the baton
will make contact with your opponent’s body approximately 4 inches below the imaginary plane of your strong index
finger. It is very important that approximately the last 4 or 6inches of the long portion, as measured down from the
Long End, be used as a striking surface for greater effectiveness. Check your grip on the short handle and, if necessary,
use your Support side to re-grip

REVERSE SPIN
Minimum Acceptable Performance Standards
1. Assume the terminating position of the Forward Spin (including stance and balance).To create centrifugal force,
vigorously sweep the PR-24 baton from your support side to your strong side [a reverse technique] until the long
portion comes to rest in a BASIC POSITION.
To decrease the velocity of the returning baton or to stop it, tighten your grip on the short handle.
TIP:
Keep your strong arm completely extended during the sweeping motion of the baton. The long portion of the baton
will make contact with your opponent’s body approximately 4 inches below the imaginary plane of your strong
index finger. It is very important that approximately the last 4 or 6inches of the long portion, as measured down
from the long extended end, be used as a striking surface for greater effectiveness.
In step #2, it is acceptable: (1) to stop the long extended portion on the outside of your upper arm, and then assume
a Basic Position or (2) to lift your strong side elbow[like a “chicken wing”] at the right time to allow the baton to stop
in the “tuck position.”
RE-GRIP USING EITHER YOUR BODY OR YOUR SUPPORT HAND, IF NECESSARY

Power Spin
Minimum Acceptable Performance Standards
1. Assume a Basic Position (including stance and balance).
2. Grasp the short portion with the support hand, palm down (Method of Carry: Two-Handed Carry).
3. Pull the short portion toward you with your support hand and simultaneously push forward with your strong
hand.4. The Power Spin is performed in either a SWEEPING or SNAPPING motion.
TIP:
At the completion of a Power Spin, return to a Basic Position [outside of the upper arm]. Remember to maintain a
two finger gap in your Two-Handed Carry. This helps you perform the Power Spin. The long portion of the baton will
make contact with your opponent’s body approximately 4 inches below the imaginary plane of your strong index
finger. It is very important that approximately the last 4 or 6 inches of the long portion, as measured down from the
Long End, be used as a striking surface for greater effectiveness
PR-24 RETENTION SKILLS
If an opponent should get his/her hands on your PR-24 baton, remember that you would still have a substantial
advantage over him/her. Whenever the PR-24 baton is in your hand, you have the advantage of a grip on the short
handle. When in the Long Position, you would have immediate access to your weapon with your strong hand
since your support hand would be holding onto the baton.
GRAB FROM THE FRONT - SHORT PORTION
Minimum Acceptable Performance Standards
1. As soon as a subject grabs the short portion, you should quickly yank the baton back toward you while firmly
striking the subject’s wrist/hand(s) with your support hand (fist) to free the short portion from his/her grip.
2. Create distance between yourself and the subject.
TIP:
There are other alternatives to free the baton from a subject’s grip. For example, as soon as a subject grabs the long
portion, grab the Long End with your support hand and yank it toward your support side, then (Power) chop your
opponent with the leading edge of the short portion. But, the two techniques featured above are fast and simple to
perform. When necessary, use a Power Chop, a Reverse Spin or Flat Chop as a possible follow-up tactic
GRAB FROM THE FRONT - LONG EXTENDED PORTION
Minimum Acceptable Performance Standards
1. As soon as a subject grabs the long portion, you should quickly yank the baton back toward you using your strong
hand while firmly striking the subject’s wrist/hand(s) with your support hand(fist) to free the long portion from his/her
grip.
2. Create distance between yourself and the subject.
HANDCUFFS TRAINING
Handcuffs Training: this course covers handcuffing techniques; ready positions; stances; ability to use
handcuffs to restrain suspects and the legal guidelines of who can or cannot be handcuffed as per the
law; care and maintenance; removal of handcuffs; etc.

General Handcuffing Guidelines are as follows:

• IMMOBILIZE
• CONTROL
• HANDCUFF
• SEARCH
• TRANSPORT
Handcuff as quickly as possible.
Handcuff only after you have control.
Handcuff from the radial or ulna side of the
wrist. Wrists and handcuffs are oval.
Search after applying handcuffs.
Subjects who expect to be arrested plan for their
escape.

NEVER handcuff a person to yourself, a fixed object, or a vehicle.

Habit is the key to success in handcuffing so stick with the same procedures.
Handcuffs do not immobilize. Keep alert for possible attack.
Use the free standing or prone position.
Risk factors in handcuffing

• Know the subjects mental attitude or behavioural disorders

• Be aware of whether the subject is intoxicated or under the influence of
drugs and/or other substances
• Be aware of the location of where the handcuffing is taking place.
• Spectator’s supportive attitude toward subject guard attitude
Prone Position Handcuffing
• Instruct subject to drop to knees
• Lay flat on stomach
• Spread out hands and feet
• Place palms facing towards the
sky

Kneeling Position Handcuffing

• Instruct subject to drop to knees
• Instruct subject to place hands
• Interlocked on the head
• Tell subject to cross ankles

Free standing Position Handcuffing

• Instruct subject to stand facing away
from you
• Bend at waist
• Spread arms and feet out with palms
• facing up
The guard’s role in physical arrest is essentially to protect the public and
to take the violator into custody. It is important for the guard to
maintain physical and emotional control in order to ensure the safety of
the guard, the arrestee, and the public.

Balance - Mental balance consists of being prepared to first, control

your own emotional and physical self, and then to restrain the violator
and, ultimately, the situation, not allowing the emotional level to
overcome your self-control and balance.
Physical balance is the position that allows you the ability to move while
maintaining balance, strength, and advantage. Proper positioning
includes staying just outside the suspect's reach but where you can view
everything and with a balanced stance.
Awareness - Observe the entire situation and be aware of where the
suspect's hands are, weapons, associates or relatives of the suspect,
escape routes for the suspect, and your own footing.

Principles of Self-Defence in handcuffing: Prevention - be aware of

potential dangers; avoid overextending yourself; maintain the proper
distance to allow yourself adequate reaction time.

If attacked, move out of the line of force rather than try to

stop the force.
Step#1 Handcuffs should be “loaded” in the cuff case with both keyholes facing out and the movable
part of the handcuff facing toward the violator. The guard should grab the violator’s right hand and cuff
with the guard’s left hand.
Step #2 The guard should turn the violators wrist so that the palm of the violators hand is facing away
from the violators body. The handcuffs should be pushed on in one quick motion. Guards can use the left
hand index finger to protect the violator from pain or bruising when pushing the handcuff on.
Step #3 Using your index finger on the left hand, close and tighten the handcuff. Always retain control of
the violator’s right hand with your right hand. Should the violator start to resist, the guard will be in
perfect position to move into an arm lock. (see baton’s training segment).
Step #4 Switching hands, repeat the process on the violator’s left hand. The handcuffs will always be in
proper position with the key holes up on the left hand if the right hand was cuffed properly. Fast and
proper handcuffing will not allow time for the violator to become angry and start to resist.
Step #5 When finished both handcuffs should have the keyholes up. The violator’s palms should be
facing away from his/her body.
Step #6 Double lock the handcuffs. This will prevent the cuffs from tightening when the violator sits
down in the car. Hold the violators hand in a secure manner when double locking the handcuffs.
Remember, the violator may resist at anytime and you should always be prepared to react.

Both these topics are explored using realistic scenarios, role playing and effective methods
of contact.
SEARCH PROCEDURE
SEARCH PROCEDURE
OBJECTIVE: This part of the training aims to assist guards understand the guidelines
of searching as they carry out their duties. It covers legal aspects, body and
package searches as well as vehicle searches.

GOLDEN RULES OF SEARCHING

• Identify the person you are searching
• Search systematically and thoroughly
• Put yourself in the person’s shoes, like where would you hide a stolen item.
• Be alert for any possible attack during searching.
• Searching must always be conducted within the requirement of the Criminal
Procedure and Evidence Act.
LEGAL ASPECTS OF SEARCHING
• Decency must be preserved in the presence of a witness, it must be done
in an orderly manner without degrading the suspect (Constitution of 2005
section 18)
• Only a woman searches another woman.(Criminal Procedure and Evidence
Act 1938 section 40)
• Premises must be left in the same condition they were in before the
search.
• Persons leaving the premises must give permission before searching, but if
they refuse they are liable to arrest.

Searching of Persons
• Request the person to stand with legs and arms apart.
• Quickly and thoroughly run hands over the person from head to toe.
• Clothes should be rolled between fingers to detect small articles.
• If items are found on the person searched, ask for identification card.
• If one is suspected to be aggressive, reasonable force may be necessary, so
inform your supervisor for assistance.
SEARCHING CONTINUED
NOTE: The Senior Guard will ensure that all visitors are properly screened, to include visual
inspection of the contents of purses and briefcases belonging to visitors. An entry into the visitor
access log will be recorded of all visitors.

The Guard will not physically touch a visitor during the course of the search, but may request that
they remove such items as belts or shoes. (SEE POST ORDERS).
If required to determine the cause of alarm activation, the Guard may request the visitor to remove
large overcoats, jackets or footwear.

In the event the visitor activates the alarm of the WTMD, or packages set off an alarm in the X-Ray,
he or she will be politely requested to place any metallic objects they may be carrying on the desk
and pass through the WTMD again. If the alarm is again activated, a hand held metal detector
(HHMD) will be used to locate and determine the cause of the alarm. If the cause of the alarm
cannot be resolved, the RSO or the shift supervisor will be consulted for guidance. All suspicious
packages (briefcase, handbags) and all delivered packages or mail will be checked through the
itemiser.

The discovery of a weapon or suspicious object will be immediately reported to the Shift Supervisor.
The guard will immediately seize the weapon/suspicious object and detain the visitor notify his
supervisor and await instructions.
PRACTICAL VEHICLE SEARCH SESSION

Vehicular checks include checking the under carriage and wheel wells with a mirror
Prior to the vehicle being allowed entrance into the facility the guard shall open the hood and
trunk and visually inspect the interior for any items out of the ordinary.
Guard will check the vehicle under the chassis physically using the under carriage mirror. He will
start from the front left wheel under the mud guard in the wheel well, moving slowly and carefully
around the vehicle, checking under the bumper and engine. He should then move along the right
side of the vehicle checking the undercarriage and wheel wells, stopping at intervals to look inside
the vehicle for any suspicious item(s). He should then move to the rear of the vehicle and examine
the undercarriage and fuel tank area. Guard will also carefully open the trunk and any storage
compartments. Guard will screen the entire under carriage of the vehicle, along with wheel wells,
bumpers, trunk, baggage compartments, fuel refill area and any other areas aside from the
passenger compartment. Guard will ensure that he has been able to visually inspect all assigned
areas, using flashlights to assist when lighting is insufficient. Guard will complete his search in the
same place he started. All interiors including the passenger compartment will also be searched.

NB. The trainees at this point will be taken for a practical session for vehicle search to
familiarise themselves with the guidelines above.
REPORTS & STATEMENTS
 REPORTS & STATEMENTS
OBJECTIVE: This topic aims to provide guards with an understanding of the content of their reports
by outlining the guidelines to be taken into consideration when writing reports such as incident
reports. It also sets out the different forms of reporting such as the SALUTE form which is relevant to
incidents involving e.g. events

WRITING IS A MANNER IN WHICH WE COMMUNICATE IN THE SECURITY INDUSTRY

• A written statement has the advantage that it can be retrieved at a later stage to verify facts.
• Care must be taken of what the written words tell the reader, which should be exactly what the
writer intends to say.
• Factual and truthful evidence is paramount to create a permanent record as seen by the witness.
• Contents of a report: to ensure that the report is complete the reporter should test every aspect or
incident to be mentioned with the following questions; who?, what?, where?, when?, why? and
how?
• NB: remember when writing a suspicious report, state the reason for suspicion, report analysis
(what really happened at the end or action taken). Remember to include your rank, full name and
signature.
 STATEMENTS & REPORTS
CONTENTS OF A REPORT
to ensure that the report is complete the reporter should test every aspect or incident to be mentioned
with the following questions in mind:
 Who?
 What?
 Where?
 When?
 Why?
 How?
NB: remember when writing a suspicion report, state the reason for your suspicion. Report analysis (what
really happened at the end or action taken), also include your rank, full name and signature.
 INCIDENT REPORT WRITING

• Who? – be as descriptive as possible about the individual involved in the incident i.e.
Name, age, hair colour, height, race clothing, vehicle colour etc.
• What? – provide clear facts about the incident, personal opinion is not to be included. e.g.
if someone appeared to be drunk you need to say what made you think they were drunk
i.e. His walk, he had slurred speech etc. It will carry more weight than writing “the man
was drunk”.
• When? – the time when the incident occurred should be noted, if exact time is unknown
note that time mentioned is in approximation.
• Where? – use specific language when describing the location of the incident, do not
generalise when giving the location of the incident e.g. ‘in the parking lot, third floor on the
south- east wing, next to the elevators’.
• How? – provide a detailed description of the incident, what exactly happened.
• Why? – state the reasons for your suspicions or note the other events leading up to the
incident as a final outcome. e.g. “the blue car was moving along the street the entire day
before they broke in to the store.
OFFICIAL INCIDENT REPORT:
a. An Incident Report will be prepared in all cases where an incident arises which is not of a routine
nature. The report will be available to the RSO within 24 hours or the next business morning,
whichever is sooner, after the incident.
b. An Incident Report will be prepared as a supplemental report to the required entries in the Post Log.
In no case will they be utilized in lieu of an entry in the Post Log.
c. It is important that all available information be recorded. Frequently, this is the sole source of
information on which a more complete investigation can be based. Accuracy is of prime importance in
all cases. In all cases, where feasible, guard personnel shall obtain and note the full name, complete
date of birth and contact information of any personnel (except Embassy, Guard company, or Police)
referred to in an incident report.
d. When it appears that immediate action is required concerning any incident that arises, the Guard
Commander, the guard on duty and the RSO will be notified at once.

Such reports may include but are not be limited to:

• procedural security violations; intruders; accidents; suspicious activity; equipment problems; lighting
problems; and other incidents either not covered by or contradicting standing orders.
• All incident reports shall be written or typed and submitted to the COR not more than 24 hours after
the actual event.
• Serious incidents must be reported to the COR immediately via telephone.
• The Contractor shall provide incident report forms for recording information regarding any incident
at a post.
S.A.L.U.T.E
This form of reporting is normally used when reporting about events or protests

S – SIZE refers to estimate number of people /participants

A – ACTIVITY refers to what action the people are doing /engaged in
L – LOCATION refers to where the people are
U – UNIT refers to who the people are (identification) e.g. teachers
T – TIME refers to the time of the activity
E – EQUIPMENT refers to what the people are carrying e.g. tree branches

This form of reporting is used when reporting incidents involving protest action. The set up of
the SALUTE form of reporting is such that it will provide all the necessary information and details
as concisely, accurately and briefly as possible.
POST LOG BOOK / OCCURRENCE BOOK
 POST LOG BOOK / OCCURRENCE BOOK

OBJECTIVE: This topic sets out the importance of accurate record keeping by the guard at post. It details the
information that must be contained in the post log book and guidelines regarding entries made.

POST LOGS:
Each guard post is provided with a Post Log book also known as the Occurrence Book, provided by the
Contractor. Post Logs provide specific instructions relative to the guard service to be provided at the guard
post. It is the responsibility of each guard assigned to maintain the Post Log in the following manner.

a. Upon assuming the duty, the guard must enter the time, date and his/her name.

b. Upon assuming duties at a post, the relief guard will inspect the post to ensure that all guard equipment
and supplies are present, and that all guard/security equipment is in good working condition. Such
equipment may include telephones, radios, flashlights, vehicle inspection mirrors, hand held metal detectors
(HHMD), walk through metal detectors (WTMDs), CCTV monitors and anti-ram vehicle barriers.
Any malfunctioning or broken security equipment will be noted in the Post Log and will be reported to the
Guard Commander or Shift Supervisor immediately and an Incident Report prepared.
c. During the time assigned to the post, the guard is required to note the time and make an entry as to the
nature of any event considered to be of a security nature. Examples are, but not limited to: an attempt to enter
the facility or destroy government property by an outsider or direct attacks by force on the guard post or guard
personnel. Another example may be when a guard has conducted tests on the barrier gates for functionality
during his/her shift; or any incident which may be considered personal under normal circumstances involving the
client; when the guard has conducted his/her GEM patrol; etc.
d. Where any security event occurs, the guard:
• 1. Notifies his Supervisor and others as instructed in the Post Orders.
• 2. Takes appropriate emergency or reactive countermeasures.
• 3. Makes the appropriate entry in the Post Log.
• 4. Prepares an Incident Report.
• 5. Reports orally to the Shift Supervisor or Guard Commander at the time of the next post inspection (patrol)
and provides him/her the Incident Report.
e. During the time assigned to the post, when the Supervisor provides specific instructions for the guard, such
instructions are to be entered in the log with the time indicated when they are received.
f. If, at any time, a guard is relieved on post for any reason, the guard assigned in relief must enter the time,
his/her name and the reason for the relief.
g. At the end of the assigned tour of duty, the guard must initial the log, assuring that all entries have been made
properly during his period of assignment.
h. Guards will not falsify or unlawfully conceal, remove, mutilate or destroy any official document such as Post
Logs or Incident Reports. Any discrepancies will be subject to deductions by the RSO and cause for immediate
dismissal.
RESPONSIBILITY OF THE SHIFT SUPERVISOR:

The Shift Supervisor/Supervisor is responsible for ensuring the Post Logs are properly maintained and
that all appropriate entries are made in accordance with the foregoing instructions. At such time that
the Shift Supervisor/Supervisor (or Post Inspector) visits a guard he must:

• Inspect the guard post.

• Examine the Post Log.

• Enter the time; and

• Sign his/her name attesting to the fact that he/she has successfully completed his/her inspection and
that there have been no deficiencies

NB: Guards will remain at their post until properly relieved.

Guards will conduct a radio check with the dispatcher or shift supervisor every 30 minutes. Calls will
be logged by the dispatcher.
• All guard entries shall be in black ink
• Relief guard entries shall be in blue ink and
• Supervisor entries shall be in red ink.
• Any incident shall be recorded in red ink

• PRACTICAL SESSION USING THE OB

PRACTICAL SESSION OF INCIDENT REPORT WRITING
ACCESS CONTROL
 ACCESS CONTROL
OBJECTIVE: The aim is to provide information concerning the equipment used in access control,
components of access control, dealing with unauthorized and authorized persons at access control
points, badge issuance guidelines and control, maintenance of log entries regarding access
granted, etc.
Access Control is the prevention of unauthorized entry and the control of authorized entry to prevent loss or
damage to persons or property. This covers persons, goods, letters, parcels, gifts, deliveries and vehicles.
Controlled entry and exit – passes writing authority, electronic means and guards on site of security man power.
Equipment :
• Search baton: hand – held metal detector (HHMD)
• Electronic control gate: metal detectors walk through (WTMD)
• X – ray machine
• Itemiser machine
• Searching mirror
Duties:
• Remain in control at all times
• Never leave the access point unattended
• Report suspicious visitors
• Suspects must be handed over to other searching guards.
 Components of Access Control
Physical barrier
• The physical barrier prevents unauthorized entry and
has a means granting access electronically. This may be
doors with electric locking devices or lift.
Access Controller and Reader
• The physical barrier is controlled by an access controller
combined with a reader to identify and grant entry to an
authorized user or deny access to an unauthorised
individual.
Credentials
• The identity of an individual is determined by a
‘credential’ which maybe a pin code, access card or
unique human characteristics like fingerprint.
Sometimes two or more credentials are used to identify
a person for more strict access control points.
ACCESS CONTROL CONTINUED

The guards at post shall screen personnel, vehicles, and packages before allowing
entry into areas designated by the RSO/COR(s) as a controlled area, including but not
limited to office buildings and official residences. This screening shall serve to deter
and intercept unauthorized personnel, vehicles and packages. The guard at post shall
immediately report all serious or unexpected incidents.

Office Building Entry Control

The guard at post shall intercept and identify visitors outside the secure premises.
Guards shall screen visitor identification. The guards shall screen visitors and their
possessions using the access control equipment to detect the presence of weapons
or other prohibited items.

Residential Entry Control

The guard at post shall identify and maintain a log of visitors entering the residences.
Guards shall screen vehicles. Guards shall deny visitors, whose arrival is not expected,
at the entrance until cleared by authorized personnel inside the residence or the RSO
Duty guard.
Vehicular Entry and Access Control

The guard shall examine all Government, commercial, and visitor vehicles entering any official facility.

The guard shall check all passengers and the driver for proper ID.

Vehicular checks include checking the under carriage and wheel wells with a mirror.

Vehicles checks also include checking for chemical signature by swabbing the door handles, hood,
steering wheel, gas cap and trunk with a test strip for the Itemizer.

Prior to the vehicle being allowed entrance into the facility the guard shall open the hood and trunk
and visually inspect the interior for any items out of the ordinary.

Guards or the vehicle driver will be asked to open up containers in the trunk and the Guard will
visually inspect for unauthorized items. Visitors and Driver need to go through the walk through metal
detector while the car is being reviewed and prior to admittance to the facility.
Inspection
The guard at post shall physically examine all packages and mail carried by any visitor or local employee
who seeks access to official facilities or who seeks to leave or deliver such packages or mail. The guard
shall maintain a log of all screened packages or mail.

Guards shall inspect the perimeter of premises and report any suspicious vehicles or persons near the
premises to the RSO, the RSO local investigator and the LGF Commander.
Guard personnel will conduct periodic, non-routine inspections of their area of responsibility and
immediately report any unusual incident or circumstances, or emergency situation to the Senior Guard,
Shift Supervisor or Guard Commander and the RSO.
Guard personnel will intercept, identify, and make the proper log of entries for visitors and other
appropriate persons to U.S. Government facilities. Further, guards will conduct inspections of persons,
property, and vehicles, confiscate unauthorized items and issue appropriate access control identification
badges according to established policies. Prohibited items (including explosive devices, flammable
liquids, firearms, edged weapons, cellular telephones, recording devices, electronic devices, still cameras
and video cameras) are never allowed into the Embassy without the express order of the RSO.

Guards will ensure that only authorized persons displaying a valid form of identification and legitimate
visitors enter the area they are assigned to protect. Guards will not hesitate to challenge persons who
do not have proper identification or who attempt to avoid specified access control procedures or
policies.
Operation of Explosive, X-Ray Inspection and Metal Detection Equipment
The guards shall operate the Access Control Equipment. The guard shall adhere to the
applicable Post Orders
All guards assigned to posts that utilize the equipment shall be adequately and properly
trained.

In the event a visitor activates the alarm of the WTMD, or packages set off an alarm in the
X-Ray, he or she will be politely requested to place any metallic objects they may be carrying
on the desk and pass through the WTMD again. If the alarm is again activated, a hand held
metal detector (HHMD) will be used to locate and determine the cause of the alarm. If the
cause of the alarm cannot be resolved, the RSO or the shift supervisor will be consulted for
guidance. All suspicious packages (briefcase, handbags) and all delivered packages or mail
will be checked through the itemiser.

N.B. The Government will provide the initial and refresher training to
Guard Force Commander and Supervisors personnel
IDENTIFICATION OF PERSONS:

All staff members or employees of the Embassy are required to show proper identification or authorization before
being permitted to enter the Embassy compound or perimeter environs.
All visitors must have RSO approved access to the Embassy compound and be issued visitor badges.

Proper identification to enter the Embassy and to receive an Embassy visitor ID badge will be one of the following:

• U.S. Embassy ID Card

• U.S. Department of State ID Card

• Current U.S. Military or Department of Defense (DOD) Dependent ID Card

• All U.S. Passports

• Government of Eswatini issued passports or national identification cards

• Any photographic ID issued by the USG or State driver’s license or identification card
IMPROPER IDENTIFICATION CARD OR NO IDENTIFICATION CARD:

A person without an ID card or a person in possession of a card that differs from

those listed in the previous slide will be required to furnish the guard with the
name of the person or office they wish to visit. The guard will call the person or
the office concerned and state the circumstances involved.

When notified that a visitor has arrived at the post, either a section chief or the
person concerned will advise the guard that someone from that office will come to
the gate to escort the visitor. The guard will record the visitor's identity and the
name of the escorting personnel in the visitor's logbook.
GENERAL AND POST ORDERS
& GUARD RESPONSIBILITIES;
CONDUCT, PENALTIES AND
HANDOVER PROCEDURES
 GENERAL AND POST ORDERS
OBJECTIVE: The information in this part of the training differentiates General and Post Orders for the
guards. It also aims to help guards understand their responsibilities, conduct, penalties and handover
procedures
GENERAL ORDERS - These are orders for all Buffalo Soldiers employees, rules which apply to all security guards in the
company:
General Orders for the local guard force provide directions and instructions of general application to all members of
the Local Guard Force (LGF) at all posts. Each member of the guard force is responsible for being fully familiar with
and responsive to the General Orders.
Failure to comply with any General Order will result in the permanent removal of the delinquent guard.
Examples:
• REPORT FOR WORK: Guard personnel will be punctual in reporting for duty at the start of each shift. Oncoming
guards will report to their posts on time and prepared to assume duties at their assigned posts.
• HONESTY: The guards will not remove any item from an office, room, residence or compound, except under the
direction of his or her Supervisor, or the RSO.
• PROPER USE OF OFFICIAL TIME: Guards will remain alert and vigilant at all times. They will not nap or sleep on
post, engage in personal conversations in person or on the telephone, read newspapers, watch TV, listen to the
radio or attend to any other personal business during duty hours. Engaging in any of these activities may be cause
for immediate dismissal. The guards will report to the Guard Supervisor when their assignments are accomplished.
 GENERAL ORDERS
•Guard personnel will be firm yet courteous, efficient and tactful at all times while in the
performance of their duties. They will never engage in arguments with any person, and will refer
disagreements and misunderstandings to their Supervisor and the RSO. They must read, fully
understand and comply with all General and Post Orders.
•Guard personnel will, at all times, maintain a neat and clean appearance and while on duty, be fully
dressed in the prescribed guard uniform and equipment, including issued footwear. Uniforms must
be neat and serviceable, without rips, tears, patches, holes, or other discrepancies. Boots, belts
and other assigned equipment shall be presentable and functioning. Guards shall not work in
sandals or barefoot at any time. Guards will maintain their post and/or guardhouse in a neat and
tidy manner, permitting only authorized items and personnel in the guardhouse. Guards will be
subject to inspection at any time. All remain subject to RSO inspection and discretion.
•The local guards must not participate in or support any activities, which would be disruptive to the
performance of their duties or would decrease the efficiency of the guard force operation.
•Guard personnel will perform only those security duties identified by the guard contractor and the
RSO. Guards will not perform any other non-security related or unauthorized functions during
duty hours, i.e., gardening, housekeeping chores, maintenance duties, or any other duty or act
which distracts the guard from his/her intended purpose.
•Where appropriate, guards will maintain in a neat, orderly, legible fashion, all logbooks, ledgers,
record books, incident reports or any other written record of duties performed or of any security
event.
•Guard personnel will not offer or divulge any information about American Embassy operations or
personnel to anyone, including any SWAZILAND government authorities. Guards will report
immediately to their Supervisor and the RSO any attempt by individuals to solicit information
regarding U.S. Government personnel or facilities. Reports will be given verbally and through
official Incident Reports.
GENERAL ORDERS

•Guards will be alert to their surroundings and immediately report to the Senior Guard, Shift
Supervisor or Guard Commander any vehicles or individuals acting in a suspicious manner.
•The relief guard will take complete charge of duties from the guard he/she relieves, including the
Post Logbooks and all other equipment maintained at the post. Guards will not abandon their
post until properly relieved.
•Guards will brief and pass on any special instructions to their relief guard concerning outstanding
or significant events that occurred during the previous shift.
•Guards will not leave their assigned post until a relief guard properly relieves them.
•Guard personnel will comply with all orders or instructions given to them by the Senior Guard,
Shift Supervisor, Guard Commander and the RSO.
•Guards will not abuse their authority for personal or monetary gain.
•Guard personnel will not gamble or engage in any illegal activity while on duty or while in
uniform.
•Off-duty guards shall not loiter or be present at any post outside their regularly scheduled shift
hours.
•Guard personnel will not provide information about U.S. Government personnel or facilities to
anyone without the specific approval of the RSO.
•Always present yourself healthy, hygienically clean and ready for duty.
•Never temper with other people’s property.
• Never borrow money from the owner of the property you are protecting
• Never take pictures of yourself while in your uniform or while at your post
• Never share or upload pictures of yourself in your uniform or while at your post on any social media
platform
• Always comply with the confidentiality policy of the company as outlined in your employment
contract clauses 24 and 26
• RESPONSIBILITY FOR ASSIGNED UNIFORMS AND EOUIPMENT: Guards are responsible for the
uniforms and equipment assigned to them and for property and real items in their custody. The
guards will wear clean, neat and complete uniforms while on duty. Any discrepancies will be subject
to deductions by the RSO.
• SUPPORT OF US AND HOST GOVERNMENT RELATIONS: The guards must not become involved in
activities which would prompt public criticism, or cause discredit or interference with U.S. - Host
Government Relations.
• PERSONAL ACTIVITY ON POST: The guards will not engage in any unofficial business on post; i.e.,
soliciting, canvassing, peddling, sales promotion of a commercial item, loan money for interest, etc.
Any discrepancies will be subject to deductions by the RSO and cause for immediate dismissal.
• SEXUAL HARASSMENT: Guard personnel will not engage in any conversation or activity which may be
interpreted as sexual harassment against members of the same or opposite sex.
• COUNTERMANDING OF ORDERS: Any countermanding of orders by anyone other than the RSO or his
designated representatives, must be reported to the Guard Supervisor and the RSO.
• GUARD POST BOUND LOGS: To maintain the Post Log upon assuming duty, during the time
assigned, and at the time of relief as prescribed in the General Orders.

• INCIDENT REPORTS: To prepare immediately an Incident report after observing a security

incident, immediately forward the report to the RSO. The Incident Report is given to the Shift
Commander or Supervisor during post inspection. Report any possible security incident, and
anything requested by the RSO.

• REPORT TO THE RSO: To report immediately to the RSO through the Senior Guard, Shift
Supervisor or Guard Commander any attempt to elicit information regarding the Embassy or
personnel.

• SURVEILLANCE DETECTION: Guards will be aware of an attempt to detect surveillance directed

at U.S. Government facilities and personnel. Information regarding surveillance will be entered
in the Logbook and an Incident Report will be prepared. . The Supervisor and the RSO will be
notified immediately.
POST ORDERS: Detailed instructions to persons assigned to a specific guard post
Each individual standing post shall be issued a Post Specific Badge during a tour of duty. The
Contractor shall maintain the Post Specific Orders and Badge at each Post

Please note that all guards are supervised by their Buffalo Soldiers supervisors. They are not
supervised by any FSNs, LE staff or other American guards of the Embassy.
Any guard who receives an order contrary to the General or Post Orders will politely refuse and
request the person to contact the RSO

examples of post orders include:

•Except during entry or exit of authorized personnel or vehicles, the gates will remain closed at all
times
•The use of cell phones at post while on duty is strictly prohibited
•After obtaining required information, notify the resident to obtain authorization for entry. Visitors
must remain at the gate until access is approved by the resident.
•Guards will patrol the interior and exterior of the property at a minimum of once per hour.
•When a resident is hosting a social event, the resident should provide the guard a guest list of invited
guests. The guard will confirm the visitor's identity by examination of a photo identification card,
before permitting the visitor to proceed into the property. In the event a visitor's name does not
appear on the list, the guard will confirm by telephone that the visitor is expected with the resident.
The guard shall notify the Supervisor of all social events at residences.
•Prevent unauthorized vehicles from blocking the vehicle gates.
•Post Orders also give details in case of emergencies such as fire, bombs, etc.
NB: GFC E1 will continue to provide onsite training and also cover this topic in detail, during parades.
Guard Responsibilities: The guard is responsible for ensuring post orders are
adhered to at all times, as a violation or deviation may have dire penalties. It is
the responsibility of the guard to know the post orders and if in doubt must ask
or seek help from supervisor.
The guard must ensure that the post log book is filled with all relevant
information at all times. Failure to do so is a serious violation of post orders.

Guard Conduct: the guard must be professional and respectful at all times.
The guard is not allowed to desert the post being manned. The guard must be
properly relieved from duty before standing down. The guard must do a full and
proper handover at all times.
The guard must ensure he performs the required number of GEM Patrols per
shift failure to do so is a serious violation of post orders
Penalties for violating orders: penalties may include but are not limited
to warnings (verbal and/or written); suspensions as per
recommendations upon conclusion of a disciplinary hearing. These are in
line and in accordance with company policy, rules, regulations and
disciplinary code.

Violations also as per the dictates of the contract between the client and
contractor come with deducts against the contractor as penalties and
may result in the loss of the contract and many jobs of innocent guards.
Violations may also result in the immediate removal from the US
Contract of the guard
Examples of violations:

ALCOHOLIC BEVERAGES, NARCOTICS AND DANGEROUS DRUGS:

The drinking of intoxicating beverages on duty, or eight hours prior to assuming duty by
guard personnel is prohibited. Any guard who is incapacitated, or who has consumed
alcoholic beverages during this period, will not be posted on duty. Guards will not drink
alcoholic beverages on duty, off duty while in uniform or in the environs of the
Embassy compound.

Relief by an intoxicated person is prohibited. Guards will not allow themselves to be

relieved and will immediately notify the Senior Guard, Shift Supervisor or Guard
Commander if a guard has reason to believe that their relief is intoxicated.

The use of controlled substances, such as narcotics, dangerous drugs, marijuana,

hashish, etc; at any time, by members of the guard force, is strictly prohibited.
Any guard who is observed using or is in possession of any controlled substance shall be
removed from the Local Guard Force immediately.

When a guard is required to take medication on the order of his/her physician,

the Guard Supervisor must be notified. Where it is determined that such medication may
adversely affect the guard's ability to perform his/her duties, the guard will be prohibited
from being assigned to post.
 HANDOVER PROCEDURES
• At the end of each shift the day and night guards must do a proper
handover covering all situation that occurred during the previous shift.
• The day and night shift guards must conduct a patrol of the property
• Both the day and night guards should check the log book
• Both the day and night guards should conduct a physical inspection of the
padlocks , fence, radios, patrol gems, torches, shatterproof windows and
doors.
• Check if the electronic gate is operating properly
• Check that the guard house and the guard booth is clean and tidy, that the
toilet is working properly.
• Once the above has been conducted the guard going off duty can stand
down

The guard commencing his duty will now take over the responsibility of his
shift.
POWERS OF ARREST
&
THE USE OF FORCE
POWERS OF ARREST
Objective: This part of the training provides guidance to the guard for when their
powers of arrest can be used and how they may be utilised and the use of force

• An arrest is the taking or restraint of a person from liberty in order that

he shall be forth coming in answering alleged offence or crime. It is not
necessary to lay hands or touch a person to arrest him. The criminal
offences most considered in arrest are:- theft, fraud, forgery, malicious
damage to property and different types of assault to persons.
• Other powers of arrest which are sometimes called revetment are
provided for by statutes. They also allow the detention of a person
reasonably suspected to be about to commit a crime.
• Manner of Arrest: it should be made without unnecessary violence. An
accused person should always be treated with respect and consideration
of his or her rights.
 POWERS OF ARREST continued

• Powers of arrest: private persons – private persons including security guards have powers to
arrest any other persons;
• Who commit or attempt to commit schedule (1) offences i.e. Robbery, murder, rape, arson,
indecent assault, kidnapping, public violence, break-in, treason, theft, fraud, sedition, public
indecency etc.
• Who escape from a person believed to have authority to make an arrest (police guards,
correctional guards and traffic guards)
• Who are engaged in a fray (fights or similar disturbances)
• Who resist arrest or flee from a person attempting to effect schedule one (1) offences arrest.

THE RELATIONSHIP OF GUARDS AND ROYAL ESWATINI POLICE SERVICE (REPS)

The nature of the role and responsibility of security guards is such that they act as a support for law
enforcement as they are also expected and trained to prevent criminal activity; assist in
apprehending suspects; report any law violations; give evidence in court; etc.

LIMITATIONS ON THE POWERS OF ARREST

An example for when it is not appropriate for a security guard to effect an arrest would be when it
becomes an abuse of authority, e.g. when someone calls a guard “mantjingelane”. This is a
demeaning and derogatory word used against security guards but does not warrant an arrest by the
guard.
 USE OF FORCE
• The use of force is defined as the physical application of violence upon or against
a person in any way, including the use of the baton.

• Only the minimum use of force necessary for the restoration of order is
authorized.

• Should any person resist an attempt to arrest him, a reasonable amount of force
can be used. Any person may use such force as is reasonable in the circumstances
in the prevention of crime or in effecting or assisting in the lawful arrest of
offenders or suspected offenders or of persons at large.

• But rather than using force call the police or your supervisor for assistance.
GUARD FORCE COMMUNICATION
& RADIO COMMUNICATION
 GUARD FORCE COMMUNICATION

OBJECTIVE: This topic sets out the different aspects of communication relevant to the
Guard Force. It gives guidance to the principles of radio procedures, phonetic alphabet,
do’s and don'ts, common words and phrases, etc.

Communication is passing of information from one person to another. It may be through

talking, report writing, radio communication or telephone communication.

• Radio communication – this is a transmission by radio frequency system. It is used for

sending necessary information, reporting, calling for help and advising others of a
situation.
• Verbal reporting – this means talking to each other directly discussing or addressing a
situation.
• Written reports and statements – written detail about an incident which indicates
facts.
• Hand/ Sign language – used for deaf people and also by traffic controllers and road
construction workers.
• Phone communication – this is the most common form of communicating. It is a
requirement that an guard be able to communicate internally and externally.
 Principles of Radio Procedure
‘BASS’
• Brief – message must be brief and contain
important facts.
• Accurate – details given must be clear and
accurate
• Security - never transmit information unless it
is disguised.
• Speed – do not rush the message but be brief
and concise.
 Principles of Radio Procedure
‘RSVP’
• Rhythm – use short phrases with pauses so that
the other person understands the message
being relayed.
• Speed – remember the receiver may wish to
write your message down, be considerate of
that.
• Volume – do not shout but speak louder than
normal.
• Pitch – pitch your voice slightly higher than
normal.
 PHONETIC ALPHABET
• A= Alpha  K=Kilo  U=Uniform
• B=Bravo  L=Lima  V=Victor
• C=Charlie  M=Mike  W=Whiskey
• D=Delta  N=November  X=X-ray
• E=Echo  O=Oscar  Y=Yankee
• F=Fox-trot  P=Papa  Z=Zulu
• G=Golf  Q=Quebec
• H=Hotel  R=Romeo
• I=India  S=Sierra
• J=Juliet  T=Tango
DO’S & DON’TS
IN RADIO COMMUNICATION

• Do not use abusive and vulgar language

• Do not play loud music in the background
• Do treat radio equipment with care
• Do use radios only for official messages not your personal stereo
• Do not interrupt a channel when someone is using it
• Do use correct terminology e.g. ‘negative’ instead of ‘no’,
‘standby’ in favour of ‘wait’
• Do hold the radio at about 5cm from your lips

• NB: The telephones located at guard posts and radios issued to

the guards or the guard posts will be used for official business
only.
 COMMON WORDS & PHRASES
IN RADIO COMMUNICATION

This helps to simplify communication for everyone using the radio for communication
• Call Sign – the identification number of a radio e.g. Charlie 2
• Over – “my message has been completed, I'm expecting a response”
• Out – “my communication has been completed, I don't need a response”
• Roger – “your message has been received, copied and understood
• Sitrep – Situation report
• Mayday- emergency call (report)
• Say again – repeat your message
• I say again – I repeat my message
• Relay to – pass my message to
• I spell – used before using phonetic alphabet to spell a word or phrase
NB: use your call sign to identify your station, then use call sign of the station you calling.
Procedures to be followed in case of incidents:

there are emergency codes and plans applicable in cases of incidents. This part of
the information is provided by the RSO office

Notification of others – the Chain of Command for reporting:

Guards report to the MPs and Senior Guards, who in turn report to the
supervisors (E 2), these then report to the Local Guard Force Commander (LGFC)
E1. The E1 is the link between the guards and the Project Manager, the RSO’s
Office and Company Management.
OBSERVATION
TECHNIQUES
 OBSERVATION TECHNIQUES
OBJECTIVE: The aim of this module is to ensure that the security guard develops the skills of observing objects,
people and items also remembering them to such an extent that he can be able to give an accurate account at a
later stage.
Use of Observation Techniques is to identify, report and record suspicious acts and persons, with special emphasis on
surveillance detection techniques.
If suspicious activity is observed while on duty, alert your supervisor as to descriptions of vehicles and persons,
license numbers and actions observed.
For example: record the license plates of vehicles moving suspiciously (slow or fast) when passing the front, sides or
rear of the patrol area, vehicles where the passenger appears to be taking pictures, or if a person acts suspicious,
appears to be out of place, or makes an effort to blend into the area.
Observing People:
• Build – stout, slender, stocky, muscular etc
• Colour – white, yellow, black, brown etc.
• Age – approximate age
• Gender – male or female
• Hair – colour, waxy, curly, long, short, bald etc
• Height – approximate height in meters
• Characteristics – something that make him differ from other persons e.g. Way he walks or dressed.
 Observing vehicles
• Colour – white, red, blue, metallic, dull etc
• Make – Ford, Toyota, Lexus, BMW, Mazda
• Registration number – accurate registration number
• Physical condition – old, very old, new, fairly new, latest model, sports model.
• Model – cab, sedan, hatchback, 4x4 bakkie etc
• Description – details such as meg rims, fur on dashboard, fog lights, boot spoiler, roof
OB spoiler etc.

SER Observing Objects

VAT • Description

ION • Colour
• Size
TE • Shape
CH • Unusual features
NIQ • Signs of damage
UE • Signs of wear and tear
S
 Static Guards and Rovers: The Guard will be on constant alert for criminal or terrorist surveillance directed against the Embassy or official
facilities, its personnel or residences. The detection of possible surveillance will be reported to the Senior Guard as per Guard Orders.
Suspicious Person/s
The guards should be alert to suspicious activity by any persons in the vicinity. Any activity that is considered suspicious such as loitering and
seemingly out of place or constantly using their cellphone, etc. should be investigated.
• Have you observed this person/s loitering around the area previously,
• Is the person doing what they normally do, is it habit or tendency or is there something out of the ordinary that they are doing?
• Has the person been spotted with someone else or a partner?
• Are they trying to engage you in conversation asking questions that are out of place and trying to solicit information?
• Do you suspect that this person may have taken photos of the property (residential of facility), the occupants, etc.
• Are they actively on a laptop, tablet or any such device as this may be a sign that they have hacked into the local wifi
• Has anyone tried to entice you off your duty post?
• Be mindful that drones could be used by these suspicious persons. Any drone activity MUST be immediately reported
• Any person observed taking photos in and around a facility and NEC must reported immediately and if possible request the assistance of OSSU
Such incidences should be reported to the Senior Guard, Mobile Patrol and Supervisors immediately and recorded in the Post Log Book.
Motor Vehicle
• Is there a suspicious vehicle that is loitering about driving up and down the street seemingly aimlessly or parked in the vicinity with no real
reason, for longer than considered a normal length of time raising suspicion, bearing darkened windows for example, must be regarded as
suspicious
• Have you observed this vehicle before and have the occupant/s tried to solicit any information?
• Have you noticed this vehicle following embassy, occupant or mobile patrol vehicles before?
Such incidences should be reported to the Senior Guard, Mobile Patrol and Supervisors immediately and recorded in the Post Log Book.
The Guard will inspect suspicious vehicles visually and using explosive detection equipment. Guards will use their radios to report potentially
hostile activity and request back up as necessary.
The Guard will be on constant alert for criminal or terrorist surveillance directed against the Embassy or official facilities, its personnel or
residences. The detection of possible surveillance will be reported to the Senior Guard.
Packages, letters, envelopes, etc.
• Have you observed any suspicious package, parcel, object laying around unattended in close proximity to your post
or duty station?
• Was the package there when you took over your shift or has it just suddenly appeared?
• Did you notice anyone who may have placed the package there?
• Can you identify or define what the package without tampering with it, i.e. suitcase, plastic bag, bottle, metal
container, to mention a few examples?
• Without tampering with it can you positively identify the content e.g. clothes, food, garbage, electronic devices, etc.
• Be mindful of foul smells, substances, feelings of nausea or being unwell including people around you complaining of
similar symptoms
NB: THE GUARD MUST TRY NOT TO EXPOSE THEMSELVES WHILE GATHERING AS MUCH OF THE ABOVE IMFORMATION AS THEY CAN
THROUGH MEMORISING, TAKING NOTES WITHIN THE SHORTEST POSSIBLE TIME BEFORE RELAYING THE INFORMATION TO THE
SUPERVISOR. ONCE ALL THIS HAS BEEN DONE THE GUARD CAN THEN EXPOSE THEMSELVES USING THE ELEMENT OF SURPRISE GAINING
THE UPPER HAND THAT THE PERSON/S HAS BEEN SPOTTED.
BE MINDFUL AND VIGILANT

Mass Gatherings
The guard must be alert to any activity that may be mass gatherings near or around their post of duty.
They may gather from the police if they are present so as to relay the information to their supervisor and RSO office
Guards must be on lookout for possible rising tensions or possible unrest and violence. Report this information
immediately through the Chain of Command.
NB: KNOWLEDGE IS POWER IN ANY OBSERVATION. BE ACCURATEAND PRECISE IN YOUR REPORTING.
Also the guard must ensure that suspicious activity has been reported to the RSO by their supervisor and the Mobile
Patrol Unit.
NB: All suspicious activity, persons or incidences must be recorded in the Post Log Book and comprehensive photos
must be taken of the suspicious activity noted.
Mobile Patrol Unit:

Suspicious Person/s
The MPs should be alert to suspicious activity by any persons in the vicinity of their patrol route. Any activity that is considered suspicious such
as loitering and seemingly out of place or constantly using their cellphone, etc. should be investigated.
During your routine patrols
•Have you observed any suspicious person/s loitering around the routine route
•Is the person doing what they normally do, is it habit or tendency or is there something out of the ordinary that they are doing?
•Has the person been spotted with someone else or a partner?
•Are they trying to engage you in conversation asking questions that are out of place and trying to solicit information?
•Are they loitering near your vehicle or the client gate during your patrol?
•Do you suspect that this person may have taken photos of the property (residential of facility), the occupants, etc.
•Are they actively on a laptop, tablet or any such device as this may be a sign that they have hacked into the local wifi
•Has anyone tried to entice you out of you vehicle, or wave you down as you are driving past?
•Has the MP vehicle been followed by a suspicious vehicle? In the event that you suspect that you are being followed do not proceed to your
normal routine post, rather proceed back to the Base Station or nearest police station while calling for back up.
•Be mindful that drones could be used by these suspicious persons. Any drone activity MUST be immediately reported.
•Is there a suspicious vehicle that is loitering about driving up and down the street seemingly aimlessly or parked in the vicinity with no real
reason, for longer than considered a normal length of time raising suspicion, bearing darkened windows for example, such a vehicle must be
regarded as suspicious
•Have you observed this vehicle before and have the occupant/s tried to solicit any information from you or your colleague?
Should the guard report any suspicious activity around his/her post the MPs responsibility is to immediately pass the information to the
supervisor who should then confirm that the information has been relayed to the RSO’s Office. Such incidences should be reported to the
Supervisors immediately and recorded in your Post Log Book. The Mobile Patrol Unit will use their radios to report potentially hostile activity
and request back up as necessary. The MPs will be on constant alert for criminal or terrorist surveillance directed against the Embassy or official
facilities, its personnel or residences. The detection of possible surveillance will be reported to the Supervisor.
Other Mobile Patrol Surveillance Responsibilities

The Mobile Patrol will conduct three patrols of each USG facility each night.
b) The Mobile Patrol and vehicle are to act as a criminal deterrent while on duty at each location. Each Mobile Patrolman shall familiarize
himself with the security features at each site (i.e. alarm points, doors, lighting, fire extinguishers, etc.) One member conducts a routine post
inspection while the other team member remains with the vehicle outside the post gate as surveillance for any criminal activity
c) If circumstances of a security concern are observed, the Mobile Patrol will notify the Supervisor immediately.
d) The Mobile Patrol will report any incidents of suspicious activity regardless of location

What to do…..

a) Record the license plates of vehicles moving suspiciously (slow or fast) when passing the front, sides or rear of the patrol area, vehicles
where the passenger appears to be taking pictures, or if a person acts suspicious, appears to be out of place, or makes an effort to blend into
the area.
b) Document suspicious activity and report via the chain of command. If ordered, conduct further surveillance to determine if the activity is
coincidental or if possible surveillance is being conducted.
c) Report significant security related events through the chain of command

Report Forms will be used when reporting non-emergency data. Unusual or suspicious activities will be reported immediately (verbally).
Radio reports will be made to the shift supervisor on duty. In the event radio communications are not possible, portable telephones will be
used.

NB: All suspicious activity, persons or incidences must be recorded in the Post Log Book and comprehensive photos must be taken of the
suspicious activity noted.
OBSTACLES WHICH HAMPER OBJECTIVE
OBSERVATION
• Nervous tension
• Fear
• Aggression
• Prejudice
• Occupation
• Religion
• Suggestion
• Ethnic relation or tribal relation
• Political beliefs
• Self protection
 ORIENTATION
RSO office to participate according to H7.1 of the Contract

• Orientation is to become accustomed to a new environment or situation.

• Knowing what is going on or being aware of the present situation and
requirements.
• Keep conversant with duty or task requirements
• The role of the guard force in the security plan of the US Embassy is
covered in this topic.
• In yester years guard duties were to look after property and be a night
watchman, nowadays guards are expected to be knowledgeable and
conversant with present situations. Guards are also expected to read and
write so that they understand post orders and are able to report in a
professional manner.
 ORIENTATION continued

Objective:
This part of the training is aimed at familiarising the trainees with who the Company Management
and US Contract Administrators are and their roles as well as what the responsibilities are for all
parties.
(See buffalo soldier chain of command)

It also spells out the roles of parade masters, supervisors and patrolmen

•Who is the Project Manager and what is his/her role

•Who is the Company CEO and what is his/her role
•HR Manager
•Base Station Supervisors
•Guard Force Commander
•Guard Force Supervisors
•Mobile Patrolmen
•Senior Guards
 ORIENTATION continued

PARADE MASTER, SUPERVISOR & PATROLMAN

RESPONSIBILITIES

Parade Master:
•He is commander of the force
•He takes action regarding guard’s performance
•He patrols and investigates
•He is involved in recruitment and training of guards
•He develops the company guards with discipline and order

Supervisor
•He/ she is there to oversee and monitor the guard force
•He/ she assists / controls and administrates
•He/ she helps run the entire guards force
•He/ she maintains law and order within the base station
•He / she checks guard performance and post coverage.

Patrolman
•Patrols all guards under his command or shift
•Inspects and disciplines all guards on duty
•Inspects guards performance and equipment
•Reports on all patrols made
•Keeps a watchful eye over guards in different post.
TERRORISM & CRIMINALITY
US GOVERNMENT ASSETS
NATURE OF POSSIBLE THREATS:

o Terrorism
- the unlawful use of violence and intimidation, especially against civilians, in the pursuit of political aims.
- in the broadest sense, it is the use of intentionally indiscriminate violence as a means to create terror among masses of
people; or fear to achieve a religious or political aim.

Terrorist groups including ISIS, al-Qa'ida, their associates, and those inspired by such organizations, are intent on attacking
U.S. citizens wherever they are. Extremists may use conventional or non-conventional weapons to target U.S. government
and private interests.
Terrorists are increasingly using less sophisticated methods, including edged weapons, pistols and vehicles, as weapons to
effectively target crowds. Extremists increasingly aim to identify and attack "soft" targets, such as:

• high-profile public events (sporting contests, political rallies, demonstrations, holiday events, celebratory gatherings,
etc.)
• hotels, clubs and restaurants
• places of worship
• schools
• parks
• shopping malls and markets
• tourism infrastructure and tourist sites
• public transportation systems
• airports
In multiple regions, terrorists, guerrilla groups and criminals seek to kidnap U.S. citizens to finance their operations or for
political purposes.
 8 SIGNS OF TERRORISM
1. Surveillance
Terrorists will likely observe a chosen target during the planning phase of an operation. They do this to determine the
strengths, weaknesses and number of emergency personnel that may respond to an incident. Suspicious actions during this
phase may include someone recording or monitoring activities, drawing diagrams or making notes on maps, using vision-
enhancing devices, or having possession of floor plans or blue prints of places such as high-tech firms, financial institutions,
or government facilities, including military installations. Routes to and from the target are also usually established during the
surveillance phase.
2. Inquiries
A second sign, inquiries, entails attempting to gain information about a place, person, or operation pertaining to the target.
Terrorists may attempt to elicit information about a critical infrastructure such as a power plant, water reservoir, embassy
facilities, military base, bridge or tunnel by making unusual inquiries. They may inquire about usage and operations.
Additionally, they may attempt to place people in legitimate employment at key locations to monitor day-to-day activities
and gather detailed knowledge in order to make their mission or scheme more effective.
3. Tests of Security
Terrorists may also test a target’s security to gather data. To do this, they may drive by the target, moving into sensitive
areas and observing security or law enforcement response. They are likely assessing how long before personnel respond to a
security breech or the routes responders take to a specific location. Terrorists may also attempt to penetrate physical
security barriers or procedures in order to assess strengths and weaknesses.
4. Fundraising
Although this is a tough sign to pick up on, it is one of the most important. Without funding, terrorist activity will come to a
dramatic halt. Terrorists are very creative in raising, transferring, and spending money they come in contact with. Some
scenarios to look for include: (1) credit card fraud, (2) defrauding the elderly, (3) people asking for donations to legitimate
organizations but in peculiar ways, and (4) very large amounts of cash used in business transactions.
5. Acquiring Supplies
Terrorists may purchase or steal explosives, weapons, ammunition, or attempt to store harmful chemical
equipment. In order to gain easier entrance to a secured area, they may also try to acquire uniforms, equipment or
identification of first responders, including military or security
personnel. Other items they may try to obtain include flight passes, flight manuals, passports or other pieces of
identification. If they are unable to steal these types of things, they may attempt to create counterfeit copies.
6. Suspicious/Out-Of-Place Behavior
Profiling individuals is wrong, however, profiling behaviors may indicate suspicious behavior. Sometimes suspicious
people just “don’t belong” or a behavior seems out of place. This may include a person in a workplace, building,
neighborhood or business establishment that does not fit in because of demeanor, language usage or unusual
questions they ask.
7. Dry Runs
Before executing the final operation or plan, terrorists may engage in a practice session, or “dry run,” to work out
flaws or unanticipated problems. Although they normal conduct multiple practice sessions at or near the target
area, a “dry run” may be the heart of the planning stage of a terrorist act. During a “dry run,” terrorists may monitor
police radio frequencies and record emergency response times.
8. Deploying Assets/Getting Into Position
The deploying assets or getting into position stage is an individual’s last chance to alert authorities before the
terrorist act occurs.

N.B. Suspicious activity may include the following: Suspicious persons taking photographs or videos of buildings,
bridges, or other locations; Suspicious persons asking unusual and detailed questions about security, public
transportation, or facilities; Vehicles which seem out of place or suspicious; Packages which seem out of place or
suspicious; Individuals departing quickly when seen or approached; A strong odor coming from a building or vehicle;
Individuals who appear to be over dressed for the type of weather.

IF YOU SEE SOMETHING, SAY SOMETHING!!

o Criminality
- behavior that is contrary to or forbidden by criminal law.
- The state, practice, or quality of being a criminal. The act or series of acts that constitute a crime.
Examples of types of crime:
Assault.
Kidnapping.
Homicide – crimes such as murder, culpable homicide, and vehicular homicide.
Rape, statutory rape, sexual assault, and other offenses of a sexual nature.

 The Guard will be on constant alert for criminal or terrorist surveillance directed toward the Embassy or Embassy
personnel. During business hours, the Guard will immediately report any possible surveillance to the Supervisor.

 The discovery of a weapon or suspicious object will be immediately reported to the Supervisor.
The guard will immediately seize the weapon/suspicious object and detain the visitor and wait
instructions.

Terrorist Attack or Intruders - If the compound is attacked, the guard will immediately
activate the Imminent Danger Notification System (IDNS). If the guard does not have
access to an IDNS button, the guard will notify Post 1 via radio and they will then activate
the IDNS.
In the event of a situation where the guard(s) may repel or contain the intruders,
the guards should use the minimum amount of force necessary to detain and control the
attackers. In situations where the guards are heavily outnumbered or the attackers are armed,
the guards should assist others in moving to a safe location and move themselves to a safe location
after alerting employees, visitors and their chain of command to the threat. Guards will instruct
employees to move away from doors and windows, lock their office doors and seek shelter under
desks, lying flat while using their hands to protect their heads. The guard will render all assistance
necessary to protect the lives and safety of employees.

Based upon the situation, the RSO will determine if it is safe to open the CAC or Hardline doors to
provide a haven for employees, LGF and visitors caught outside when it was locked by Post 1. Guards
should not open these buildings without authorization from the RSO or senior American personnel
onsite. RSO may also instruct for persons caught outside to be directed to the safe area for
evacuation, depending upon the situation. If this occurs, guards will assist others to the evacuation
points.

Should any of the events listed below occur, the guard must make an appropriate entry in the Post
Log, follow instructions in the General Orders, and be required to prepare an Incident Report as
directed by the Supervisor.

a. In case of fire, have a fire extinguisher in the guard post. Know where it is located and how to
operate it for the type of fire being fought. Suppress the fire, using the fire extinguisher and notify
the Supervisor and the RSO.

b. If a bomb or incendiary device is discovered, notify the RSO through the Supervisor.
Clear the area and do not touch the suspected device.
c. If the Embassy/Consular Section is attacked, maintain the order and security of the Embassy
compound. Notify the MSG on Post #1 and the RSO through the Supervisor.

d. If a chemical and/or biological device is discovered or if a threat or attack occurs, notify the MSG
on Post #1 and the RSO/PSO through the Supervisor. Clear the area and do not touch the suspected
device.

PLEASE NOTE:

The guards will not allow anyone to enter the Embassy compound or other official
facilities, who has an open or concealed firearm, knife, explosive or any other type of
weapon or container that could carry chemical and/or biological agents in powder,
liquid, or aerosolized form (e.g., aerosol cans, perfume bottles, thermos jugs,
glass/plastic bottles, etc.) in his/her possession unless authorized by the RSO. The guards
must be especially watchful for attempted entry of firearms or explosives or
chemical/biological agents under cover. The presence of breathing devices, air filters,
nose clips, hospital masks, rubber gloves, etc; must be cause for immediate concern and
require further investigation. If such devices are detected, the guard must immediately
report the situation to the RSO through the Shift Commander or the Supervisor.
GUARD ELECTRONIC
MONITORING SYSTEM
(G.E.M.S)
 G.E.M.S.
OBJECTIVE: This aims to familiarize the guards with the guard electronic monitoring system
which forms part of their patrolling duties. GEMS Patrols are a US Contract requirement.
• The acronym stands for Guard Electronic Monitoring Systems. It is a dedicated systematic
patrolling device.
• It has a patrol point on site (black disk)
• The patrol baton which is carried by the guard is metallic.
• The supervisor baton is blue in colour.
• It is programmed to record every visit to the patrol point by the guard.
• The supervisor takes his baton to the docking station at the base station and the computer
will give a printout of the patrols.

Guard Electronic Monitoring System (GEMS) are employed in order to maintain the highest level of
security for unmanned data points and the guards are responsible for completing a required
number of security checks (12 hours) during each shift. The guard is required to conduct 12 GEM
patrols in each 12 hour shift as per contract requirement. This means that whenever the guard
misses any hour, that is an unmanned data point/unmanned post for that given period, which is a
very serious contract violation.
DEALING WITH US GOVERNMENT
EMPLOYEES & GENERAL PUBLIC

Objective: this topic aims to inform the guard of how to deal with
US Government employees and the general public.

• Guard personnel will not offer or divulge any information about American Embassy
operations or personnel to anyone, including any Eswatini government authorities.
Guards will report immediately to their supervisor and the RSO any attempt by individuals to
solicit information regarding U.S. Government personnel or facilities. Reports will be given
verbally and through official Incident Reports.
• Guard personnel will control access to U.S. Government facilities and properties, protect life,
maintain order, resist criminal attacks against Mission personnel, visitors, dependents and
property. In addition, Guards will resist any other form of violent attacks to include terrorist
attacks against the same all in accordance with Departmental and Mission policies.
• Guard personnel will maintain a high standard of professionalism while on duty. Guards will
be polite and courteous in the performance of their duties. They will not use abusive language,
be late for work, or be inattentive. Guard personnel will not act in any manner detrimental
to the reputation of their company or the United States Government.
• Guard personnel will not provide information about U.S. Government personnel or facilities
to anyone without the specific approval of the RSO
• The guards must not become involved in activities which would prompt public criticism,
or cause discredit or interference with U.S - Host Government Relations.
• How should the guard address USG employees?
The guard shall always bear in mind when addressing USG employees that they represent the
US. They are to be respected, saluted and treated as VIPs at all times. Shift supervisors are there
to guide and direct the guard in accordance with RSO instructions for access control, badge
requirements and other procedures.
• The general public?
These are locals and should be treated with respect and may represent cabinet ministers,
business people, high ranking government officials, etc. The shift supervisors will guide the guard
in relation with Post Orders and RSO instructions
• How do they deal with hostile individuals?
Guards should always be alert for any situation when dealing with hostile individuals. Should the
individual demand to speak with a USG employee, the guard must inform the supervisor who
will in turn report to the RSO with further instructions. The individual will be made to wait after
having been screened as per post orders.
• How do they deal with a mentally disturbed person?
The Guard must be very cautious when dealing with a mentally disturbed person as their actions
may be unpredictable and dangerous. It is advised that the REPs be roped in to assist with the
individual. The guard must inform the supervisor who will in turn report to the RSO.

NB: These incidents must be recorded in the Post Log Book.

THE GUARD MUST ALWAYS REMAIN CALM AND IN CONTROL WHILE EXERCISING CAUTION
FIRES AND EXPLOSIONS
Guards should frequently review the General and Post Orders in the event of an emergency. It is important that only correct and
prescribed procedures are followed in order to minimize the emergency. More specific instructions concerning emergencies for each
guard post are in the Post Orders.

FIRES
a. General: The objective of fire prevention and reporting, in the order of importance, is to:
1. If the guard discovers a fire, he/she should report it immediately and request assistance. Inform the Guard Supervisor or activate
the fire alarm prior to attempting to extinguish the fire.
2. Prevent the fire from starting.
3. Inform employees in the immediate vicinity of the fire and order them to vacate the area immediately.
4. Prevent the loss of life and property in case a fire should start.
5. Confine the fire to its place of origin.
6. Secure all elevators, return to the ground floor and throw" Emergency Stop" switches within the elevators.
b. PREVENTIVE MEASURES:
1. Proper fire prevention measures, coupled with common sense will prevent most fires from starting. It is imperative that the guards
constantly are on the lookout for fire hazards, particularly in waste cans and electrical equipment. Overloaded electrical outlets are
among the leading causes of fire. Whenever a fire hazard is discovered, it will be immediately reported to the Guard Supervisor and
the RSO. Appropriate entries are to be made in the Post Log and an Incident Report will be prepared.
Know where the various types of fire extinguishers are located, particularly those nearest to the guard's assigned post. Know which is
appropriate for the type of fire being fought.

NB: ALL GUARDS WILL READ AND MUST HAVE FULL KNOWLEDGE OF THE EMBASSY FIRE PLAN.
c. KNOW WHOM TO CONTACT:
The following contacts will be made in case of fire.
1. Fire Department
2. The Guard Supervisor and the RSO through the Shift Supervisor or Guard Commander.

d. SOUNDING THE ALARM· The first thing the guard(s) must do is to sound the fire alarm if a fire is discovered. Any
person available may be instructed to sound the alarm while the guards carry out the instructions set forth in the
preceding paragraphs. If an alarm system is not available, the guard(s) must contact Post One and shout "FIRE".

NEC GUARD: In case of fire, have a fire extinguisher in the guard post. Know where it is located and how to operate it
for the type of fire being fought. Suppress the fire, using the fire extinguisher
NB: THE GUARD’S PRIMARY DUTY IN CASES OF LIFE SAFETY EVENTS IS THE SAFETY OF THE PEOPLE INSIDE AND
MAKING THE NOTIFICATION TO EVACUATE
Then notify the RSO and supervisor as per your Guard Orders.
b. If a bomb or incendiary device is discovered, notify the MSG on Post #1 and the RSO through the Supervisor. Clear
the area and do not touch the suspected device.

PEACE CORPS GUARD: In case of fire, have a fire extinguisher in the guard post. Know where it is located and how to
operate it for the type of fire being fought. Suppress the fire, using the fire extinguisher
NB: THE GUARD’S PRIMARY DUTY IN CASES OF LIFE SAFETY EVENTS IS THE SAFETY OF THE PEOPLE INSIDE AND
MAKING THE NOTIFICATION TO EVACUATE
The Peace Corps safety and security officer, Director and Operations Officer should immediately be notified. Then
notify the RSO and supervisor as per your Guard Orders .
b. If a bomb or incendiary device is discovered, notify the RSO through the Supervisor. Clear the area and do not
touch the suspected device.

KENT ROCK GUARD: In case of fire, have a fire extinguisher in the guard post. Know where it is located and how to
operate it for the type of fire being fought. Suppress the fire, using the fire extinguisher.
NB: THE GUARD’S PRIMARY DUTY IN CASES OF LIFE SAFETY EVENTS IS THE SAFETY OF THE PEOPLE INSIDE AND
MAKING THE NOTIFICATION TO EVACUATE
Then notify the RSO and supervisor as per your Guard Orders .
b. If a bomb or incendiary device is discovered, notify the RSO through the Supervisor. Clear the area and do not
touch the suspected device.
BOMBS, INCENDIARY DEVICES AND FIREARMS:

a. If a bomb or incendiary device, or what may have the appearance of a bomb or incendiary device, is discovered,
the guard(s) should immediately clear the area (Cordon off the area) and notify the Guard Supervisor and the RSO
through the Supervisor. Use a land-line telephone or runner to notify the supervisor or Post One – do not use the
radio or a cellular telephone.
b. In the event of a threat, upon being notified Post 1 will use the PA system to request that employees/workers
search their workplaces for suspicious objects or devices. Visitors will be asked to leave the site and take all their
personal belongings with them. After notifying employees and visitors, the guards will search the common areas
(i.e. hallway, bathrooms, foyer, elevators, parking and perimeter).

Note: Under no circumstances should the guard touch or in any way disturb the suspicious article or package. DO NOT
TOUCH or move any item suspected to be a bomb or incendiary device. The guard(s) should stand by (at a safe
distances from the item) to prevent it from being touched or disturbed by other persons. Employees working in the
area where the suspicious article or package is located should be evacuated until the cause of the danger is removed.
The general rule to follow is: "Clear the immediate area and call the appropriate authorities."
b. Explosive disposal assistance can be obtained by calling the RSO or Foreign Service National Investigators. (FSNI)

c. Should the guard(s) on duty receive a bomb threat from any source, he/she will immediately contact the Guard
Supervisor and the RSO through the Shift Supervisor or the Guard Commander. If the guard(s) receives a bomb
threat, the guard will try to determine where the bomb is located, when the bomb is set to detonate, what it looks
like, who placed the bomb and why the bomb was placed. The most important information is when the bomb is set
to detonate and where the bomb is located, guards must use the bomb threat reporting form as guidance. Other
information like the description of the voice and the background noise is important for the guard to determine. This
information will be reported in the Post Log and an Incident Report prepared.

d. Should a bomb explode on or near the guard post, keep the area clear of people.
REMEMBER, DURING THE CONFUSION OF A BOMB BLAST, THE GUARDS MUST STILL PROVIDE SECURITY FOR THE
EMBASSYAND EMPLOYEES OR OTHER PEOPLE IN THE AREA.

e. The guards will not allow anyone to enter the Embassy compound or other official facilities who has an open or
concealed firearm, knife, explosive or any other type of weapon in his/her possession except for authorized
Embassy personnel. The guards will be especially watchful for attempted entry of firearms or explosives under
cover. In the event such devices are detected, the guard will immediately report it to the Supervisor on duty and
the RSO through the Shift Supervisor or the Guard Commander.
SEXUAL HARASSMENT
 Sexual Harassment
OBJECTIVE: This part of the training aims to provide information on what constitutes sexual harassment,
what the company policy is and reporting guidelines

What is Sexual Harassment?

Unwelcome sexual advances, requests for sexual favours and other verbal
or physical conduct of a sexual nature.

Examples of conduct that constitute Sexual Harassment

Unwelcome actions such as the following are inappropriate and depending on the circumstances, may in
and of themselves meet the definition of sexual harassment or contribute to a hostile work environment:
• Sexual pranks, or repeated sexual teasing, jokes, etc. in person or via email;
• Verbal abuse of a sexual nature;
• Touching or grabbing of a sexual nature;
• Repeatedly standing too close to or brushing up against a person;
• Repeatedly asking a person to socialize during off-duty hours when the person has said no or has
indicated he or she is not interested
Examples continued:
• Giving gifts or leaving objects that are sexually suggestive;
• Repeatedly making sexually suggestive gestures;
• Making or posting sexually demeaning or offensive pictures, cartoons
• Or other materials in the workplace;
• Off-duty, unwelcome conduct of a sexual nature that affects the work
environment

NB: A victim of sexual harassment can be a man or a woman. The victim

can be of the same sex as the harasser. The harasser can be a supervisor,
co-worker, other department employee, or a non-employee who has a
business relationship with the Department.
Our responsibility under this policy:
If the Company receives an allegation of sexual harassment or has reason
to believe sexual harassment is occurring, it will take the necessary steps to
ensure that the matter is promptly investigated and addressed. If the
allegation is determined to be credible, the Company will take immediate
and effective measures to end the unwelcome behaviour.

Supervisors and other responsible officials who observe, are informed of,
or reasonably suspect incidents of possible sexual harassment must
immediately report such incidents to the HR manager who will either
initiate or oversee a prompt investigation.

NB: failure to report such incidents to HR manager will be considered a

violation of this policy and may result in disciplinary action.
What is the Company Policy regarding Sexual Harassment?

Employees who have been found by the Company to have

subjected another employee to unwelcome conduct of a sexual
nature, whether such behaviour meets the legal definition of sexual
harassment or not, will be subject to discipline or other appropriate
management action.

Reporting Guidelines

Any employee who believes he or she has been the target of sexual
harassment is encouraged to inform the offending person orally or in
writing that such conduct is unwelcome and offensive and must stop.

Employees are encouraged to report any unwelcome conduct as

soon as possible to a responsible Company official.
Resolution Options:

• Mediation – this is an informal way to resolve office problems using a

trained mediator who facilitates communication between the parties
to the dispute. If an employee chooses to attempt resolution through
mediation, management is obligated by policy to send a representative
to the table.
• Grievances – the Company has a lodging of grievance policy. If an
employee chooses to lodge a grievance, management is obligated to
provide the employee with a grievance form, which should be completed
and returned to the HR Manager. The HRM will investigate the allegations
and recommend a resolution.
 BASIC
FIRST AID
TRAINING
FOR USE IN AN EMERGENCY ONLY
In this topic the guards given basic information regarding first aid and what to do in an emergency,
setting out the various injuries that the guard may come across while in the line of duty

NB: This part of the training does not equip the guard as a fully trained first aid responder.

WHAT TO DO IN AN EMERGENCY
YOUR PRIORITIES ARE TO:

• Assess the situation – do not put yourself in danger

• Make the area safe
• Send for help
• Shout for help
• Check casualty for normal breathing;
• If unresponsive call 999 or 9999 or 977
A AIRWAY
To open the airway;
Place your hand on the casualty’s forehead and gently tilt the head back;
Lift the chin with two fingertips.

B Breathing
LOOK, LISTEN AND FEEL FOR NORMAL BREATHING:
LOOK FOR CHEST MOVEMENT
LISTEN FOR BREATHING SOUNDS
FEEL FOR AIR ON YOUR CHEEK

C CPR
ONLY IF TRAINED FOR CPR, OTHERWISE CALL FOR HELP.
MAKE SURE YOU HAVE A CLEAN MOUTHPIECE.
PREPARE CASUALTY FOR CPR BY KEEPING THE HEAD AND NECK ALIGNED;
CAREFULLY ROLL THEM ON THEIR BACK WHILE HOLDING THEIR HEAD;
OPEN THE AIRWAY BY LIFTING THE CHIN;
PERFORM CPR
SEVERE BLEEDING

In the case of severe bleeding:

Make sure you are wearing protective gloves.
Apply direct pressure to the wound;
Raise and support the injured part (unless broken);
Apply a dressing and bandage in place

BROKEN BONES
If a broken bone or spinal injury is suspected, obtain expert help.
Do not move casualty unless in immediate danger.

Burns
Burns can be serious so call for medical help.
Otherwise cool the affected area of the body with cold water until
pain is relieved. Thorough cooling may take 10 minutes or more, but
this must not delay taking the casualty to hospital.
Certain Chemicals may seriously irritate or damage the skin.
Avoid contaminating yourself with the chemical. Treat in the same
way as other burns but flood the affected area with water for 20 minutes.
Remove any contaminated clothing which is not stuck to the skin.
EYE INJURIES

All eye injuries are potentially serious. If there is something in the eye,
wash out the eye with clean water or sterile fluid from a sealed container,
to remove loose material.
Do not attempt to remove anything that is embedded in the eye.
If chemicals are involved, flush the eye with water or sterile fluid for at least
10 minutes, while gently holding the eyelids open. Ask the casualty to hold
an eye pad over the eye.

HELPING A CHOKING VICTIM

Using the Heimlich maneuver;

Straddle the victim from behind and bear-hugging them with your hands
interlocked above their belly button thrust upwards to expel air from the
Lungs.
Repeat until you are successful in clearing the object from the windpipe

Do not perform this on a child or baby

Assisting a victim who is having a seizure
Help the person down to the floor making sure person is breathing;
Prevent them from hurting themselves

Electric Shock
Do not try and touch someone who is being shocked by an electric
current
Turn off the power using a piece of wood
Do not move the victim
Call for an ambulance to take over.
PAY ATTENTION TO A LIST OF DONTS

Do not attempt to feed the casualty;

Do not prop unconscious casualty up on a pillow;
Do not splash the casualty with water;
Do not leave the victim alone;

TO REMEMBER

Remember to always call for immediate assistance for any of the above
cases.
•It is important that you always keep calm at all times during such
situations.
•Always protect yourself from coming in contact with blood or any other
body fluid coming from the victim.
•Your safety is key in situations like administering first aid.
WHAT ELSE SHOULD I KNOW?

Record keeping
• It is good practice to use a book for recording any incidents
involving injuries or illness which you have attended. Include
the following information in your entry:
• The date, time and place of the incident;
• The name and job of the injured or ill person;
• Details of the injury/ illness and any first aid given;
• What happened to the casualty immediately afterwards (went
back to work, went home, went to hospital);
• The name and signature of the person dealing with the
incident.
THE END