Akash Verma
Mobile: +91 8373937191
Email:
[email protected] LinkedIn
A results-oriented Product Manager with a strong foundation in user research, AI-led solutions, and strategic execution. Passionate about applying
emerging technologies to transform customer needs into scalable and impactful solutions.
Key Skills
Product strategy & roadmap Stakeholder management OKR & KPI tracking A/B testing & experimentation UX & UI (Figma, Whimsical)
Onboarding & adoption API integration & SQL Prompt Engineering Agents & workflows (n8n) Consumer Psychology
Work Experience
Tally Solutions
Associate Product Manager- II Apr 2025 to Present
Artificial Intelligence- Doc AI
• Spearheaded development of Tally’s first OCR-based AI Solution to convert physical invoices into automated entries. Defined the complete
system flow including model evaluation, fine-tuning, annotation, field mapping, edge case handling, and error resolution..
• Designed end-to-end customer experience for mobile and desktop, ensuring a seamless customer experience and consistency across platforms.
• Built and managed a 22-intern data ops team to run RLHF training for OCR models, boosting document parsing accuracy from 53% to 88%
in 2 months across a dataset of 50K invoices.
• Planned and executed the GTM strategy and launched beta in phases (v1 to 75 users, v2 to 300 users), collecting structured feedback and iterating
key features, contributing to a successful product launch with 61% retention at the 3 month mark.
• Partnered with external vendors to annotate 50K+ invoices, improving model precision and cutting development cycle by 3 weeks ahead of Q3
deadline.
Associate Product Manager- I Aug 2023 to Mar 2025
TallyPrime Server
• Led the Voice of Customer initiative by interviewing 200+ customers and partners, distilling insights into four core themes that influenced the
roadmap for three consecutive TallyPrime Server releases.
• Managed the full delivery lifecycle of TallyPrime Serve, triaged 10+ critical bugs, scoped and prioritized 5+ high-impact feature requests, and partnered
with cross-functional teams, leading to a 54% improvement in user satisfaction among distressed customers within 9 months.
Licensing
• Created an internal dashboard to track licensing and setup manager issues, increasing visibility into recurring problems and enabling faster resolution
across product and support teams.
• Identified top licensing error scenarios and improved customer self-help capabilities, leading to a 32% reduction in licensing-related support calls
over 6 months.
• Ran UX experiments to uncover areas of cognitive load and recommended targeted interface improvements to streamline user decision-making and
reduce friction.
• Discovered instances of license abuse and collaborated with legal and sales teams to establish a compliance framework, leading to a 14% increase in
resolution of compliance-related inquiries, along with preventing loss of revenue in the first quarter post-implementation.
Other Initiatives
• Launched TallyPrime V4.0 to 1.5L customers via live stream and actively contributed to feedback collection for versions 5.0, 5.2, and 6.0
• Created a VoC-driven SOP framework to standardize feedback collection and improve cross-functional alignment on product decisions.
Black Panthers Aug 2019 - July 2023
Growth and Operations Manager (Management of Family Business)
• Grew annual revenue from ₹7Cr to ₹21.4Cr in 21 months and improved profit margins by 8%.
• Closed a major deal with India’s largest upcoming theme park, generating ₹3.6Cr annually with a ₹12Cr pipeline.
• Re-galvanized value-added services and restructured payment plans, resulting in improved client-retention and renewal.
• Realigned the entire business focus from large scale to smaller clientele, adding 2.2cr to the yearly revenues in a gloomy market situation.
• Reactivated dormant clients, contributing to a 17% increase in revenue and recovering ₹3.6Cr from legacy accounts.
Education
B-Tech in Civil Engineering from Dr. APJ Abdul Kalam Technical University- 2015-19
Courses & Certifications
AI for Product Managers- Product Space
Product Manager Fellowship- NextLeap
